Summary
Overview
Work History
Education
Skills
Websites
Certification
Professional Referees
Timeline
Generic

Nelson Tanui

Nairobi

Summary

Dynamic cloud services leader with expertise in architecting multicloud environments and implementing cost-effective strategies. Spearheaded the deployment of robust cloud infrastructures, ensuring scalability and security while driving a reduction in costs. Committed to fostering innovation and team development within the cloud services domain.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager Cloud Services

Jubilee Insurance Limited
Nairobi
02.2024 - Current

STRATEGY

  • Developing and implementing cloud service strategy aligned with the organization’s overall goals and objectives.
  • Identifying emerging trends, technologies and best practices in cloud computing and recommended strategic initiatives to leverage them for business growth.
  • Collaborating with key stakeholders in defining and executing the cloud services roadmap, including resource allocation and budget planning.

OPERATIONAL

  • Managing day-to-day operations of the cloud services, ensuring the delivery of high-quality services and SLAs.
  • Overseeing the design, deployment, and maintenance for cloud infrastructure, platforms and services ensuring scalability, reliability and security.
  • Monitoring cloud services performance and proactively addressed issues, optimizing system efficiency and availability.
  • Collaborating with cross-functional teams in gathering requirements, assessing needs and developing cloud-based solutions to meet business objectives.

LEADERSHIP AND CULTURE

  • Providing strong leadership, guidance and mentorship to the cloud services team, fostering a positive and collaborative work environment.
  • Driving a culture of innovation, continuous improvement, and customer-centricity within the department.
  • Promoting knowledge sharing, professional development, and cross-training among team members.
  • Collaborating with HR for talent acquisition, performance management, and succession planning initiatives.

Key Achievements

  • Successfully established and configured Oracle Cloud Infrastructure Landing Zone, facilitating seamless migration of core organizational applications.
  • Redesigned the organizations AWS cloud infrastructure, adopting a scalable multi-organization, multi-account strategy.
  • Performed successful migration Of Tanzanian Entity from Vmware to Azure Stack HCI/Azure Local
  • Implemented ExpressRoute and FastConnect interconnections, enabling a robust multicloud strategy between Azure and OCI.
  • Spearheaded the deployment of Datadog as the centralized observability platform across the group entity, enhancing real-time monitoring capabilities and cross-team operational visibility.
  • Conducted quarterly Cloud IT Disaster Recovery procedures, ensuring organizational resilience and data integrity.
  • Maintained cloud uptimes in alignment with company SLAs, ensuring consistent service availability.
  • Achieved a 20% reduction in cloud operational costs through strategic cost-saving initiatives.
  • Ensured compliance with national and international regulations, meeting multiple audit requirements.
  • Supported regional cloud integration for Uganda, Burundi, Rwanda, and Mauritius, enhancing cross-border operations.
  • Proposed and executed innovative projects to enhance internal operations as part of the Next Generation Leaders Committee, a diverse team driving organizational transformation.

Senior Technical Support Engineer

Cloud Productivity Solutions Limited
08.2022 - 02.2024
  • Conducted Infrastructure Assessment, utilizing specialized tools to evaluate client infrastructure in preparation for seamless cloud migration and adoption.
  • Designed cloud infrastructure, formulating enterprise-scale architectures for clients while adhering to Microsoft's best practices and emphasizing Azure landing zones for optimal deployment.
  • Performed Cloud Infrastructure deployment. Actively deploying cloud designs.
  • Executed Cloud Migrations, providing expert guidance to clients during the transition from on-premises infrastructure to the cloud, adhering to industry best practices. Proficient in handling migrations encompassing diverse virtualization technologies.
  • Designed and implemented hybrid cloud infrastructure.
  • Conceptualized and Implemented Business Continuity and Disaster Recovery (BCDR) solutions, encompassing safeguarding 'In' Azure for existing cloud-based infrastructures and securing 'To' Azure for on-premises infrastructures.
  • Conducted cloud adoption workshops to guide organizations in effectively implementing Azure Cloud Adoption Framework.
  • Delivered comprehensive administrator training and facilitated knowledge-sharing sessions post-project to ensure seamless technical handover and empower client teams with essential cloud administration skills.
  • Contributed to customer presales engagement by presenting potential solutions tailored to various customer use cases.
  • Prepared Azure solutions quotation estimates.
  • Created comprehensive documentation outlining diverse solutions implemented across customer sites, aligning with Azure projects successfully completed.
  • Conducted Infrastructure Assessments: Prepared organizations in sectors like insurance, banking, and manufacturing for cloud migration through comprehensive infrastructure evaluations.
  • Designed Azure Cloud Architectures: Delivered scalable Azure infrastructure designs tailored to meet the needs of industries such as banking, insurance, and healthcare.
  • Deployed Azure Landing Zones: Implemented secure and scalable Azure Landing Zones across various sectors, ensuring adherence to best practices.
  • Configured Advanced Cloud Connectivity: Set up ExpressRoute, S2S VPN, and SD-WAN integrations to enhance cloud connectivity for banking, manufacturing, and non-profits.
  • Migrated Core Systems to the Cloud: Successfully transitioned critical systems to Azure for organizations in insurance, healthcare, and agribusiness sectors.
  • Integrated Multicloud Solutions: Enabled seamless integration of Azure with other platforms like Oracle Cloud and on-premises systems for insurance and banking.
  • Established Disaster Recovery Solutions: Designed and deployed Business Continuity and Disaster Recovery (BCDR) strategies for financial, insurance, and manufacturing sectors.
  • Provided Azure Support: Delivered L1 Azure support services, ensuring operational continuity for clients in healthcare, non-profits, and banking.
  • Achieved Cost Optimization: Executed cost-saving strategies, reducing cloud expenditure while maintaining efficiency for multiple sectors.
  • Enhanced Cloud Security: Deployed Azure Firewall and FortiGate solutions, bolstering network security for industries like insurance and banking.
  • Supported Regional Cloud Adoption: Facilitated cloud integration across regions for sectors including agriculture and financial services.
  • Executed Cloud Migration Proof of Concepts (POC): Validated cloud strategies through POCs for industries like insurance and manufacturing.
  • Migrated Microsoft 365 Tenants: Successfully transitioned Microsoft 365 environments for organizations in logistics and fleet management.
  • Implemented Cloud Governance: Established governance frameworks to ensure compliance and security in agribusiness and insurance sectors.
  • Conducted Cloud Adoption Workshops: Delivered training sessions on Azure Cloud Adoption Framework for organizations in the banking sector.

Technical Support Engineer

Cloud Productivity Solutions Limited
11.2021 - 08.2022
  • Responded to support requests from end users and patiently took individuals through basic troubleshooting tasks.
  • Maintained response times in compliance with SLAs.
  • Performed root cause analysis of reported issues to decisively discern and enact corrections.
  • Facilitated knowledge-sharing meetings to address discovered issues and recurring customer complaints.
  • Collaborated with Customer Success Managers during pre-engagements to offer technical guidance for customer initiatives.
  • Implemented project tasks related to Azure, Server migrations, Email migrations and Office 365.
  • Conducted customer training sessions post-project implementation to ensure seamless system administration transition.

ICT Support Officer

ICT Authority - Presidential Digital Talent Programme
10.2020 - 10.2021
  • Monitored, troubleshot, resolved, and escalated network issues to maintain system reliability.
  • Supported end users with software and hardware issues to ensure operational efficiency.
  • Deployed Windows operating system via disk image tool.
  • Managed deployment of antivirus licenses to ensure network security.
  • Configured VPN access for remote users.
  • Participated in project meetings, providing technical input that contributed to successful network project implementations.
  • Provided recommendations on procurement of ICT equipment.
  • Participated in mentorship clinics offered in program.

Education

Bachelor of Science - Electrical and Telecommunication Engineering

Multimedia University of Kenya
Nairobi, Kenya
03-2019

High School Diploma -

Kapsabet Boys High School
Kapsabet, Kenya
11-2013

Skills

  • Cloud Solutions Consulting
  • Multicloud Architecture
  • Cloud Infrastructure
  • Cloud Migrations
  • Solution Architecture
  • Infrastructure design
  • Performance monitoring
  • System optimization
  • Data Privacy Standards
  • Service strategy
  • Disaster planning
  • Budget Management
  • Team leadership
  • Leadership
  • Presentation

Certification

  • AWS Certified Solutions Architect – Associate
  • Oracle Cloud Infrastructure Certified Architect Associate
  • Oracle Cloud Infrastructure Certified Foundations Associate
  • Microsoft Certified: Azure Solutions Architect Expert
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Database Administrator Associate
  • Microsoft Certified: Azure Data Engineer Associate
  • Microsoft Certified Azure Network Engineer Associate
  • Check Point Certified Cloud Specialist
  • Checkpoint Certified Security Administrator
  • Huawei certified ICT Associate: Cloud Computing
  • Huawei certified ICT Associate: Artificial intelligence
  • Fortinet Network Security Expert Level 2: Certified Associate
  • Fortinet Network Security Expert Level 1: Certified Associate

Professional Referees

  • Innocent Owino, Regional Head of Cloud and Information Security, Jubilee Insurance, Innocent.owino@icloud.com, (+254)734264334
  • Arun Arya, Cloud Solutions Architect, Cloud Mania Africa, Arunarya07@gmail.com, (+230)58643630
  • Kennedy Kolute, Cyber Security Specialist, Kenya Commercial Bank (KCB), kkolute@gmail.com, (+254)724780525

Timeline

Manager Cloud Services

Jubilee Insurance Limited
02.2024 - Current

Senior Technical Support Engineer

Cloud Productivity Solutions Limited
08.2022 - 02.2024

Technical Support Engineer

Cloud Productivity Solutions Limited
11.2021 - 08.2022

ICT Support Officer

ICT Authority - Presidential Digital Talent Programme
10.2020 - 10.2021

Bachelor of Science - Electrical and Telecommunication Engineering

Multimedia University of Kenya

High School Diploma -

Kapsabet Boys High School
Nelson Tanui