NELLY MULEMA
Human Resource Consultant
NAIROBI,NAIROBI
Summary
Outgoing Lead Consultant with 15 years of experience introducing partners to strategies effective beyond all expectation. Leads consulting team through development and implementation of all aspects of client solutions. Helping businesses blossom to highest potential.
Overview
30
30
years of professional experience
2
2
Certification
Work History
Lead Consultant
Nezula Brands
03.2023
Director Human Resource & Administration
Kenya Bureau of Standards (KEBS)
09.2019 - 02.2023
Head of Human Resource & Administration
Agriculture & Food Authority (AFA)
08.2014 - 08.2019
Head of Human Resource
Tea Board of Kenya (TBK)
04.2008 - 07.2014
Administration & Training Manager
Transforming, Analyzing, Accompanying and Building Change in organizations (TAABCO - a Research and Donor Funding Management Agency)
03.2006 - 04.2008
Chief Human Resource Officer
Teachers Service Commission
04.2002 - 03.2006
Senior Administration Officer
Teachers Service Commission
04.1998 - 03.2002
Human Resource Officer
Teachers Service Commission
03.1993 - 03.1998
Education
Ph.D. - Doctor of Business Administration
12.2025
MBA - Strategic Management
03.2005
- Completed Coursework-Master of Business Administration, 2004
- Completed University-level Coursework: [Area of Study], [School Name]
Bachelor of Arts - Economics And Political Science
06.1986
Skills
- Leadership skills, coaching skills, emotional intelligence, change management skills, creativity, conflict resolution, influence, Strategic Thinking, Acting, and Influencing, Being visionary, driving results, Creating engagement, Identifying innovation opportunities, Leading globally
Affiliations
- Full Member – Institute of Human Resource Management (IHRM)
- CHRP (K) certification
Personalattribute
A seasoned HR specialist with over 24 years proven hands on experience in Human Resource Management and administration in several public service institutions including
I am a Self-Motivated, Versatile Human Resource Professional with over 30 years’ experience in Human Resource Management that enhances employee engagement and realizes organizational objectives
I am a skilled professional in acquiring exceptional talent for successful employee and organizational performance
I have Excellent Leadership, Managerial, Analytical, Communication and Decision-Making Skills. I am a Team Player, Results-Oriented Person who works well with others to achieve objectives on schedule with Excellence
I have a record of accomplishment in formulating and implementing working Human Resource Policies and Procedures, Automation of Human Resource Processes, Excellent Practical and Technical Human Resource Skills
Distinguishedskills
Outstanding Leadership & Managerial Skills
Confident, Organized, Decisive and Rational in Decision Making
Exceptional Planning & Organizational Skills
Excellent Oral & Written Communication Skills
Outstanding Report Writing and Presentation Skills
Quick Learner, Results Oriented and Problem Solving skills
Exceptional Flexibility and Adaptability to Change
Passionate about Change and & Change Management
Dedication and Drive as a Hard-working Individual
Ability to work in a team, manage multiple tasks in a pressured Environment and interact with ease in a Multi-Cultural Set-up
Outstanding Interpersonal and People Management Skills
Exceptional Research & Data Analysis Skills
High Level of Confidentiality & Integrity
Highereducationbackground
- Certified Human Resource Professional CHRP (K), College of Human Resource Management - (CHRM), 06/2020, 11/2022
- Master’s in Business Administration (MBA), Strategic Management, University of Nairobi, 01/2003, 03/2005
- Bachelor of Arts (B.A.), Upper Division, University of Delhi, 06/1983, 06/1986
Secondaryeducationbackground
- Kenya Advanced Secondary Education(KACE), Kapsabet Girls High School
- Kenya Certificate of Secondary Education (K.C.S.E), Pass with grade Division 3, St. Josephs High School, 01/1977, 11/1980
Primaryeducationbackground
Kenya Certificate of Primary Education (C.P.E), Kaptildil Primary School Primal, 01/1971, 11/1977
Areasofcompetence
- Knowledge of Kenya Labour Laws
- Experienced in practical application, interpretation and cascading to all employees
- Development & Implementation of Human Resource Policies & Procedures
- Extensive experience in Formulation, Review and Cascading of Staff Policies and Procedures
- Employee Relations
- Experienced in Industrial Relations Management, Collective Bargaining Agreement (CBA) Negotiation & Implementation, Employee Communication
- Organizational Design & Development
- Experienced in design, review and implementation of Organization Structures
- Employee Resourcing
- Experienced in Human Resource Planning (Optimal Staff/Workforce Analysis), Recruitment & Selection (Interview Processes & Procedures)
- Performance Management
- Competent in Performance Planning, Monitoring and Reward Management
- Learning & Development
- Hands-on experience in Execution of Training Programmes
- Career & Talent Management
- Practical experience in Career guidance and implementation of Talent Management programmes
- Staff Benefits Administration
- Practical experience in coming up with Staff Benefits including Medical Scheme, Group Life Cover, Personal Accident Cover
- Communication & Change Management
- Hands-on experience in Institutional Communication & driving/Management of Change
- Human Resource Management Information System
- SAP Functional Support User and Lead Guide to HR Function on HR Process Automation and implementation
- Administration Services
- Practical experience in provision of Administration services, coordination of repairs and maintenance of company facilities and installations
Seminarsworkshopscoursesattended
- Negotiation & Conflict Resolution Skills Training using ADR methods- Strathmore Business School- one-week training in 2015
- Executive Education Leadership Development Program- Strathmore Business School- 26th to 28th February 2014
- Training Needs Analysis Training - Crown Agents International Training – Nairobi - 8th October 2012 – 12th October 2012
- Mentoring & Coaching- ZappKaas – 17th to 19th August 2011
- 8th Women in Leadership Conference- International Renaissance Centre- 4th to 8th November 2010
- Strategic Human Resource Management- A comprehensive programme on aligning Human Resource Management with corporate directions - Administrative Staff College of India -26th July – 30th July 2010
- Women Futures Leadership Programme- Kenya Federation of Employers-2017
- Training on New Changes in the Kenya Labour Laws: A review of the new Kenya Labour Laws covering: Labour Institutions Act 2007; Employment Act 2007; Labour Relations Act 2007; Work Injury Benefits 2007; Occupational Health & Safety Act 2007 – Federation of Kenya Employers - 18th October to 19th October 2007
- Transformational Leadership & Change Management- Prime Quality Training.
- Global Leadership Training, Leadership and Development Training.
- Succession Management and Culture Change Management
- Beyond Management to Leadership (Inoorero University)
- Leadership Development Skills (Kenya School of Government)
- HR Proficiency Training - Effective Performance Appraisal (Eastern and Southern Africa Management Institute in Arusha, Tanzania).
- New Labor Laws by the Institute of Certified Public Secretaries of Kenya (ICPSK) and Institutional Consultants Ltd (ICL).
- Coaching and Mentoring Training (Eureka Education and Training Consultants).
- Leadership Training for Church Leaders (Global Leadership Training).
- ToT certificate of Training ePortal (Rafica and Tea Board Kenya).
- Performance Management Systems and Performance Contracting (Kenya School of Government).
- Managing for Results at Kenya Schools of Professional Studies; Communication with Donor
Special assignments
- Team leader- Coaching senior management
- Team leader- Job Evaluation
- Team Leader- Change Management
- Member of the risk management team to come up with Company risks affecting the organization
- Member of the Strategic Plan committee
- Consultancy Assignments Undertaken United Nations Mission In South Sudan(UNMISS) January – March 2018 Facilitated job evaluation, culture Change management and leadership Development ii) Tea Board of 2008-2014 Carried out two assignments a) Job Evaluation b) Change Management iii) Agriculture & Food Authority 2015- August 2019 Carried out the following assignments a) Job Evaluation b) Change Management c) Organizational merger and restructuring vi) Kenya Bureau of Standards January – June 2020 a) Culture Change management b) Job Evaluation
Certificationdeclaration
I Nelly Mulema hereby certify that the information given in this document is correct and clearly describes my qualifications, experience and me.
Telephonecontact
+254-0722-713136
Personal Information
Title: Lead Consultant –Nezula Brands
References
- SICILY KARIUKI, Cabinet Secretary- Ministry of Health, +254 720 60 60 88
- ESTHER NGARI, Managing Director, Bureau of Standards, +254725671869, ngarie@kebs.org
Accomplishments
Tea Board of Kenya
Successfully established HR department at the Tea Board of Kenya
· Successfully Developed Human Resource Workplace policies and Human Resource strategic management plans at the Tea Board of Kenya.
· Played integral role in building synergy between new staff and old staff in the organization by initiating a culture change process that is still running.
· Initiated a mentoring and coaching programme that has successfully developed young managers.
· Led performance management processes including training of employees and managers on appraisal system and goals, managed the identified action plans.
Agriculture&Food Authority
· Coach – Leadership –Kenya Bureau of Standards, Agriculture and Food Authority
· Culture Change Champion- Kenya Bureau of Standards, Agriculture and Food Authority.
Lead the restructuring and hiring processes such as onboarding, employment branding and talent development for the Kenya Bureau of Standards
Spearheaded restructuring of AFFA
Kenya Bureau of Standards
My leadership centred around leadership style that was centered around authenticity and pragmatism.
· Successfully spearheaded Job evaluation in the organization of 1000 employees
· Change Champion- Spearheaded Culture Change in the organization
· Change Champion- Spearheaded Change
· Successfully coached over 100 senior management
· I created an environment where people feel they can voice their concerns and that we can get the best ideas on the table and then make the right decision.
· Successfully initiated and implemented succession planning
Certification
- .certified Human Resource Professional-2 years-Human Resource Management Professionals Board
- Certified Job Evaluator-Delloite
- Human Resource Practitioner Certification- Institute of Human Resource -kenya
Timeline
Lead Consultant - Nezula Brands
03.2023
Director Human Resource & Administration - Kenya Bureau of Standards (KEBS)
09.2019 - 02.2023
Head of Human Resource & Administration - Agriculture & Food Authority (AFA)
08.2014 - 08.2019
Head of Human Resource - Tea Board of Kenya (TBK)
04.2008 - 07.2014
Administration & Training Manager - Transforming, Analyzing, Accompanying and Building Change in organizations (TAABCO - a Research and Donor Funding Management Agency)
03.2006 - 04.2008
Chief Human Resource Officer - Teachers Service Commission
04.2002 - 03.2006
Senior Administration Officer - Teachers Service Commission
04.1998 - 03.2002
Human Resource Officer - Teachers Service Commission
03.1993 - 03.1998
University of Nairobi - Ph.D., Doctor of Business Administration
University of Nairobi - MBA, Strategic Management
University of Delhi - Bachelor of Arts, Economics And Political Science
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