Neema Wanjiku Ndirangu

• Support in end to end recruitment process including posting job openings, screening resumes, scheduling and conducting interviews.
• Manage the onboarding and offboarding processes to ensure smooth transitions.
• Monitor employee performance and address issues in accordance with company policies and procedures.
• Support in the development and implementation of HR initiatives.
• Working closely with departmental heads in initiating the training need analysis cycle and ensuring an effective training program delivery to improve employee productivity by creating value added workforce.
• Facilitating staff training and development process in the organization to enhance the staff competencies, individual and organizational performance.
• Offer support in implementing the management development programs that attracts nurtures and retains talent.
• Handles end to end payroll processing for both permanent and temporary staff.
• Stay up-to-date with changes in labor laws and regulations to ensure the organization’s HR practices comply with legal requirements and communicate any updates to the appropriate stakeholders.
• Ensuring timely remittance of all statutory deductions and pension contribution to the scheme.
• Managing the administration of organization welfare schemes and staff wellness programs.
• Support all aspects of employee relations and conflict resolution including complaints, grievance and disciplinary procedures.
• Preparing periodical management reports.
• Reviewing and implementation of Human Resources policies and procedures to provide an employee-oriented high performance culture.
• Promoting employee engagement measurement programs and action planning addressing employee feedback to enhance overall employee morale.
• Assist in the monitoring of the Human Resources Budgets.
• Assist in benchmarking and market data analysis participating in surveys and conduct best practice research regarding remuneration & benefits to analyse market trends and appropriate company response to them.
• Ensuring a safe and healthy work environment by implementing health and safety policies and procedures.
• Coordinating HR Audit as per the plan and closing on all outstanding recommendations to ensure low risk.
Key Achievements
• Successful in implementing performance management system to help the organization identify and improve their internal operations.
• Successful launching a new lactation room to increase job satisfaction and reduce stress levels.

• Coordinate recruitment and selection. Ensure quality sourcing of CVs, shortlisting, scheduling and the overall management of the recruitment and selection process.
• Processing accurate salary for all permanent & temporary staff as well as to handle & solve all payroll related issues if any.
• Managing the staff welfare by effectively administering the various staff insurance covers such as Medical, Pension, WIBA & Group Life and ensuring withdrawal from the staff insurance covers upon staff exit.
• Managing staff leave whilst ensuring there are no lapses in the workflow.
• Coordinating training programs and coaching within the organization and giving feedback on the impact of training conducted.
• Ensuring that staff disciplinary matters are handled as per company policy.
• Monitoring staff performance and coordination of performance appraisal process for all staff.
• Handling staff queries and escalating some to the management for decision making.
• Support the implementation of the talent management frameworks to consistently identify and assess talent by leveraging best practices in approach and delivery.
• Guiding and monitoring adherence to Human Resources policies and procedures.
• Assist in reviewing and implementation of Human Resources policies and the standard operating procedures to provide an employee-oriented high performance culture.
• Generating periodic HR reports and metrics for management decision making.
• Ensure the organization is compliant with the OSHA regulations.
• Providing technical advice to the management team and staff on Human Resources policy issues and regulatory framework.

• Assisted in managing the recruitment process for new staff, from preparing the job description, placing of adverts through to appointment.
• Communicated with prospective candidates in a professional and confident manner, including responding to queries and sending interview invite letters and regrets.
• Ensured all onboarded staff are issued with job descriptions to clearly indicated their duties and responsibilities, signed and well filled.
• Managed the staff probationary process and follow up with line manager to ensure form is completed.
• Prepared letters confirming contract variations and other contractual changes and ensure that all changes are updated.
• Monitored and responded to all queries in the HR email inbox in a customer focused and timely manner.
• Acted as a point of contact for staff, providing information, advice and guidance on HR related queries, such as terms and conditions of employment and HR policies and procedures.
• Ensured timely remittance of all statutory deductions and pension contribution to the scheme.
• Managed staff welfare by effectively administering the various staff insurance covers including medical and group life.
• Managed leave and staff attendance for all department to ensure 100% uptake by the end of the year. Send escalation on leave status to line managers monthly.
• Maintained proper file management and ensure accurate data entry.
  
  Key Achievements
• Came up with an induction presentation to increase new hire engagement.
• Successful in ensuring implementation of the new HRIS System to ensure automation and reduce turn-around time on key business processes.

• Posted job openings, support in shortlisting, organizing and conducting interviews for the applicants.
• Assisted with the recruitment process by performing reference checks, preparing and issuing of employment contracts for both short and long term.
• Captured and updated the database with new hire information on ERP including employment forms and contact information.
• Assisted in orientation and provided onboarding for new employees to the organization including but not limited to signing of contract and liaising with administration and IT for set up.
• Arranged and followed up on staff training.
• Processed medical reimbursement for contract staff, inpatient, outpatient and last expense for permanent staff.
• Maintained employee data management by ensuring that the company has the correct and up-to-date data for all employees through accurate file and database management.
• Compilation and documentation of final reports and any other staff exit documentation needed including exit interview, clearance form and certificate of service.
• Organized employee engagement meetings, prepared minutes and report writing on employee feedback.
• Communicated organization’s Human Resource policies to employees.

• Used ZOHO CRM to streamline organization sales, marketing, customer support and inventory management.
• Researched and produced content for writing services for clients including resumes, cover letters and LinkedIn profiles.
• Collaborated with the members of the team both recruitment and career to develop best practices and processes to promote continuous improvement and promote information sharing.
• Supported the recruitment department in sourcing, undertaking research projects and candidate mapping.
• Planned client service schedules for about 14 clients daily.