Project and Process management
Neema Odhiambo
Assistant Office Administrator
Kiambu
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Statrad Imaging Limited
02.2024 - Current
- Optimizing performance tracking through improved spreadsheets and databases, driving informed sales decisions which has increased smooth company operation by 14%.
- Delivering superior service through proactive appointment management and timely reminder calls to patients that has led to a high income turnover by 16%.
- Enhancing office organization by maintaining meticulous medical records and ensuring timely filing of documents.
- Demonstrating excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry leading to 18% increase in patient satisfaction.
- Maximized client communication accuracy by expanding expertise in medical terminology and insurance policies.
- Maintaining confidential patient, employee and company information in compliance with company policies and regulatory requirements.
Office Clerk Intern
Ministry of East African Community Affairs
01.2024 - 02.2024
- Streamlined communication for improved collaboration, managing daily correspondence between the seven state directorate and clients.
- Enhanced document organization in the Directorate of Administration through the implementation of efficient digital filing solutions.
- Fostered operational efficiency and compliance with company policies through effective focusing on activities that coordinated Kenya's engagement in the EAC integration.
Volunteer Services Officer
National Youth Service
07.2019 - 12.2023
- Championed for a nationwide discipline of time management, honesty, selflessness, unity and resource utilization with a strong sense of personal responsibility among the youths by voluntarily undergoing a six months paramilitary training in the year 2019.
- Spearheaded a large-scale disaster relief effort involving hundreds of volunteers, resulting in efficient coordination and effective response.
- Provided a conducive exam environment of volunteer performance during a KNECK Exam November series in Bungoma by providing security.
- Passionately committed in cleaning the country activities in various slums within the country.
Education
Diploma in Secretarial Studies - Office Administration
NYS Institute of Business Studies
Nairobi, Kenya 04.2001 -
Certificate in Computer Packages - ICT
Savannah Eldoret College
Eldoret, Uasin Gishu, Kenya 04.2001 -
Skills
Soft Skills
Software
Email management
Data processing
Data visualizatio
Traveling
I have visited different places within my country and oftenly a new environment helps us visualize about life in a different way and also gives us a different reason to appreciate life.
Timeline
Administrative Assistant
Statrad Imaging Limited
02.2024 - Current
Office Clerk Intern
Ministry of East African Community Affairs
01.2024 - 02.2024
Volunteer Services Officer
National Youth Service
07.2019 - 12.2023
Diploma in Secretarial Studies - Office Administration
NYS Institute of Business Studies
04.2001 -
Certificate in Computer Packages - ICT
Savannah Eldoret College
04.2001 -
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