Summary
Overview
Work History
Education
Skills
Referees
Timeline
NDARA JOSEPH MWAURAH

NDARA JOSEPH MWAURAH

NAIROBI,30

Summary

EXPERTISE AND SKILLS Extensive communication skills, both in sales, interpersonal, and management. Strong organizational skills and proven ability to multi-task and prioritize in a fast-paced work environment Possess good Organizational skills with the ability to prioritize tasks and meet set deadlines. Familiar building relationships, setting up lifelong connections, and encouraging return business. KEY COMPETENCIES Time management and Organization/Customer service Oral and written communication skills. The ability to be Skillful and quick with hands (manual dexterity) Strong customer service skills, including assessing customer needs, adhering to quality standards, evaluating customer satisfaction, and making the proper adjustments or corrections. Excellent active listening skills and ability to give my complete attention to patrons during busy times. Dealing with people politely but in an authoritative manner. Well- groomed disciplined and honest. Fine diligence where mistakes or other discrepancies are spotted. Ability to work independently, meet deadlines and obtain results. A demonstrable ability to work in a challenging environment with a multinational workforce. " I Can Do" Attitude Ability to multi-task in a demanding environment; Ability to relate without fear.

Overview

9
9
years of professional experience
15
15
years of post-secondary education
1
1
Language

Work History

Sales And Accounts Admin

FCL AFRICA LTD
NAIROBI/MOMBASA
04.2022 - 07.2023
  • Accounts bookkeeping
  • Weekly and monthly office expenses management
  • Shipment file creation and product costing
  • Proper order processing and invoicing/dispatch
  • Effective daily office operations
  • Receiving customer payments in QuickBooks statements of accounts
  • Supplier and service provider payments and facilitations
  • Daily inventory reports
  • Weekly and monthly accounts reports
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Completed bi-weekly payroll for company employees.
  • Reported financial data and updated financial records in ledgers and journals.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Addressed and resolved complex and unexpected variances.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Directed gathering of required documentation and files for account audits and completed reviews.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Input financial data and produced reports using Quick books
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Inspected account books and recorded transactions.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Matched purchase orders with invoices and recorded necessary information.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Implemented new accounting processes to decrease spending and work flow downtime.

Stores And Distribution Asst. Manager

FCL AFRICA LTD
NAIROBI,KENYA
05.2021 - 03.2022
  • Inventory management
  • Daily stock takes and inventory update
  • Warehouse management and cleanliness
  • Market survey and competitor watch
  • Stock levels update and replenishment updates
  • Daily order processing, dispatch and invoicing
  • Uncovered and resolved errors with minimal oversight.
  • Completed daily cycle counts and assisted with monthly audits.
  • Tagged and shelved product using first-in, first-out storage scheme.
  • Managed and maintained warehouse to comply with company policies and federal regulations.
  • Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
  • Coordinated storage locations and product movements.
  • Checked shipments against paperwork and signed documents.
  • Collaborated with other departments on supply and quality issues.
  • Processed and restocked returns.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Processed required paperwork to expedite handling of shipped and received goods.

Sales and Marketing Executive

FCL AFRICA Limited
NAIROBI
10.2020 - 05.2021
  • Inventory and SKU management
  • Key accounts management
  • Manage online sales hubs
  • Invoicing of new orders
  • Order processing and dispatching
  • Evaluated and monitored promotional activities to confirm adequate return on promotional funds.
  • Created and implemented effective marketing and sales strategies to increase customer engagement and revenue.
  • Managed production of leaflets, posters and newsletters.
  • Analyzed and forecasted monthly sales data of existing marketed companies within designated area.
  • Suggested innovative ideas to increase sales and improve customer experience.
  • Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
  • Sourced advertising opportunities to place adverts in press and social media.
  • Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
  • Recorded accurate and efficient records in customer database.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Contributed to event marketing, sales and brand promotion.

Field marketing Representative

Harleys Limited
NAIROBI
05.2019 - 09.2019
  • Marketing the company's products
  • Merchandising
  • Maintaining neat and well-arranged displays
  • Planning and executing marketing plans for monthly promotions
  • Maintain and update customer databases for key stakeholders Compile weekly and monthly reports for marketing purposes.
  • Sought input from stakeholders to better understand market and create new growth opportunities.
  • Prioritized marketing tasks and balanced competing needs.

Sales Representative

Spark Communications
02.2019 - 04.2019
  • Sell GOTV and DSTV decoders in various locations
  • Decoder Installation
  • Sourcing of clients through calls and follow-ups.

Warehouse Coordinator

Cosmetics & Hygiene-Tusker Mattresses Supermarket
02.2015 - 01.2019
  • Monitoring production; loading and moving product
  • Storing product by choosing storage areas; adjusting storage areas according to production and shipping requirements; updating location database
  • Preparing product for shipment by verifying location; directing movement to staging area; resolving problems
  • Verifying product inventory reports by comparing logs and reports; adjusting entries
  • Documents actions by completing forms, reports, logs, and records; supporting databases
  • Monitoring inventory by completing counts as needed.

Internal Store Merchandiser

Tusker Mattresses Supermarket
08.2014 - 01.2015
  • Established strong vendor relationships to maintain and support business.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
  • Conducted regular store audits to verify compliance with company policies.
  • Implemented sales strategies to generate leads and maximize profit margins.
  • Computed material costs to align with operating budget, practicing economical measures.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Section Head Cosmetics

Tusker Mattresses Supermarket, Tusker Mattresses
NAIROBI
03.2014 - 08.2014
  • Proficient in navigating MS suite and internet savvy
  • I am also proficient in use of Quick Books.
  • Resolved customer service escalations to promote mutually beneficial outcomes.
  • Compared production costs to budgetary guidelines and adjusted variables to achieve budget compliance.
  • Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
  • Identified section KPIs and created measurement mechanism to track operations efficiency.
  • Scheduled weekly section meetings to review emerging challenges, identify opportunities and recognize high-performing employees.
  • Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.
  • Executed quality assurance audits and addressed non-complying issues to improve section performance.

Education

High School Diploma -

Mema Secondary SchoolKenya Certificate of Secondary Education, Nakuru, 31
01.2005 - 04.2010

Sasumua Primary SchoolKenya Certificate of Primary Education, Nakuru, 31
01.1998 - 04.2005

Diploma - Sales and Marketing

Nairobi Institute of Business Studies, Nairobi, 30
01.2015 - 04.2017

Skills

Capacity to lead a team of security personnel in keeping discipline among them and ensuring that they all follow the standing ordersundefined

Referees

Mr. Horst Schmidtke

African Regional Director

FCL AFRICA LTD.

0745154788



Henry Gatune

Distribution Centre Admin.

Tusker Matt. Ltd

0729620003


Dr. Lawrence Mutuura

Superintendent Pharmacist

FCL AFRICA LTD

0724648712

Timeline

Sales And Accounts Admin - FCL AFRICA LTD
04.2022 - 07.2023
Stores And Distribution Asst. Manager - FCL AFRICA LTD
05.2021 - 03.2022
Sales and Marketing Executive - FCL AFRICA Limited
10.2020 - 05.2021
Field marketing Representative - Harleys Limited
05.2019 - 09.2019
Sales Representative - Spark Communications
02.2019 - 04.2019
Warehouse Coordinator - Cosmetics & Hygiene-Tusker Mattresses Supermarket
02.2015 - 01.2019
Nairobi Institute of Business Studies - Diploma, Sales and Marketing
01.2015 - 04.2017
Internal Store Merchandiser - Tusker Mattresses Supermarket
08.2014 - 01.2015
Section Head Cosmetics - Tusker Mattresses Supermarket, Tusker Mattresses
03.2014 - 08.2014
Mema Secondary SchoolKenya Certificate of Secondary Education - High School Diploma,
01.2005 - 04.2010
Sasumua Primary SchoolKenya Certificate of Primary Education - ,
01.1998 - 04.2005
NDARA JOSEPH MWAURAH