NATASHA SAISI

• Performed routine clerical tasks by scanning, filing and copying documents.
• Composed, edited and prepared correspondence and other department documents.
• Arranged conference rooms and facilities to prepare for meetings.
• Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
• Developed and maintained procurement and administrative processes to improve organizational accuracy and efficiency.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Performed research to collect and record industry data.

• Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts.
• Creating and implementing the best possible strategies to reach their target audience
• Plan and implement ads across all social media platforms
• Studying company pro le and operations to understand its marketing needs
• Conducting marketing research to identify industry trends and commercial opportunities
• Developing and implementing a marketing strategy according to objectives and budget

• Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
• Created solution-based execution plans to achieve business goals based on Google
• Analytics and internal reporting data
• Created and distributed monthly SEO reports to notify clients of site track goals and KPIs
• Brainstormed content marketing strategies based on client's business goals, existing content and chosen key performance indicators
• Implemented weekly promotional and editorial strategies to improve customer engagement across channels
• Organized and implemented monthly events across all our residences
• Build and Maintain partnerships with universities to build our brand image
• Organized activations in universities to build brand awareness.

• Described product and service details to customers to provide information on benefits and advantages.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email or online chat.
• Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems.
• Monitored phone, fax and electronic database systems for incoming customer inquiries.
• Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
• Escalated critical customer issues to supervisor immediately to avoid lost revenue and canceled policies.

• Managed service projects from start to finish by finding partners, making detailed plans and executive projects
• Produced and distributed internal and external communications
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Communicated with media weekly to build relationships and optimize press coverage
• Monitored marketing content for quality, accuracy and impact
• Worked with the marketing department on branding strategies
• Developed campaigns to increase public awareness of the company and engage customers

Graduated with a cumulative Gpa of 2.5/4.

Major courses in public relations covered
▪ Writing for Newspapers
▪ writing for broadcast
▪ persuasion
▪ public Relations
▪ PR writing
▪ publishing and editing skill
▪ electronic publishing and design
▪ management & research in pr.