Natasha Anyonyi
Summary
Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Consultant Trade Analyst
Zurcom International
Nairobi
01.2023 - 02.2023
- Provided professional services and support in a dynamic work environment.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Cultivated interpersonal skills by building positive relationships with others.
- Resolved problems, improved operations and provided exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Consultant Trade Analyst
Zurcom International
Nairobi
08.2021 - 10.2021
- Provided professional services and support in a dynamic work environment.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Client Service Representative and Conferencing
Willart Productions/ Conferencing-in-a Box
Nairobi
06.2012 - 08.2013
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Coordinated and planned conferences from start to end
- Promptly responded to inquiries and requests from prospective customers.
Client Service Intern
Ogilvy and Mather
Nairobi
01.2012 - 04.2012
- Assisted in developing grant proposals to support social service initiatives.
- Administered and tracked client service payments.
- Facilitated communication between clients and other service providers.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
Sales Representative and Event Organizing
Willart Productions
Nairobi
03.2009 - 08.2011
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Education
Master of Arts - Corporate Communication
Daystar University
Nairobi, KenyaBachelor of Arts - Communications
Daystar University
Nairobi, Kenya06.2012
Skills
- Analyst Relations
- Trade Analysis
- Establishing Contacts
- Outbound Calling
- Client Relations
- Answering Research Questions
- Microsoft Office
- Calm and Professional Under Pressure
- Problem-Solving Strengths
- Experience in remote work
- Work Integrity
Hobbies
- Reading
- Travelling
- Weightlifting and Hiking
Timeline
Consultant Trade Analyst
Zurcom International
01.2023 - 02.2023
Consultant Trade Analyst
Zurcom International
08.2021 - 10.2021
Client Service Representative and Conferencing
Willart Productions/ Conferencing-in-a Box
06.2012 - 08.2013
Client Service Intern
Ogilvy and Mather
01.2012 - 04.2012
Sales Representative and Event Organizing
Willart Productions
03.2009 - 08.2011
Master of Arts - Corporate Communication
Daystar University
Bachelor of Arts - Communications
Daystar University
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