Empathetic Certified Nursing Assistant with over 2 years experience and a track record of enhancing patient satisfaction by 25% at Unde Tadbeer Agency through compassionate care and effective patient monitoring. Skilled in Infection Control and empathetic communication, adept at improving outcomes and fostering client relationships. Successfully trained new staff, showcasing leadership and dedication to excellence in healthcare with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nursing Assistant
Unde Tadbeer Agency
Dubai, United Arab Emirates
04.2022 - Current
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
Improved patient satisfaction by 25% by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices..
Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Upheld infection control and prevention policies across different patient-facing areas.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Collaborated with the nursing team to develop and implement a new system for tracking patient information, resulting in a 20% increase in accuracy and efficiency.
Trained and mentored new nursing assistants, resulting in a 30% reduction in onboarding time and an overall improvement in team satisfaction scores by 10%.
Support Worker
THB Horne Healthcare
Dubai, United Arab Emirates
05.2020 - 01.2022
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Improved client satisfaction by 25% by promptly addressing concerns and implementing feedback in a timely manner.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
Developed and implemented individualized treatment plans for clients.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Provided emotional support to patients and families, resulting in a 20% increase in patient satisfaction scores.
Observed patients for changes in condition and reported any changes to the nurse, resulting in a 15% reduction in adverse events and an overall improvement in patient outcomes.
Assisted with the implementation of new infection control protocols, resulting in a 30% reduction in hospital-acquired infections and an overall improvement in patient safety scores by 10%.
Education
Certificate - Equip Aged Care Learning
University of Tasmania
Tasmania, Australia
10.2023
Certificate - Certified Nursing Assistant
Strong Point Educational And Training Institute
Dubai, United Arab Emirates
04.2023
Diploma - Patient And Adult Care
Alison Online Training
United Kingdom
03.2023
Skills
Client Relationship Management
Range of Motion Exercises
Safety Protocols and Procedures
Personal Care Assistance
Meal Planning
Chronic Renal Disease Management
Patient care and transportation
Empathy and compassionate with excellent interpersonal communication skills
Supporting Daily Living Needs
Housekeeping Duties, meal assistance, ambulatory care, Laundry Processing, garbage disposal and grocery shopping
Infection Control policies and Medication Administration
Personal Grooming Care
Certification
First Aid
AED
CPR
BLS - Basic Life Support
CNA - Certified Nursing Assistant
Preventing Dementia
Languages
Swahili
Native language
English
Upper intermediate
B2
Additional Information
IELTS General Training: 6.5 Band Score
International Driving License
Accomplishments
Consistently maintained client reviews in excess of 95% positive ratings.
Received over 20 commendations for efficiency in running daily errands and for cooking delicious and nutritious meals.
Personal Care Assistant/Certified Nursing Assistant at Virginia Mladinich LLC.Personal Care Assistant/Certified Nursing Assistant at Virginia Mladinich LLC.