Empathetic Certified Nursing Assistant with over 2 years experience and a track record of enhancing patient satisfaction by 25% at Unde Tadbeer Agency through compassionate care and effective patient monitoring. Skilled in Infection Control and empathetic communication, adept at improving outcomes and fostering client relationships. Successfully trained new staff, showcasing leadership and dedication to excellence in healthcare with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.