
Professional with strong experience in hospitality management and guest services. Demonstrated ability to enhance team performance and deliver exceptional customer satisfaction. Skilled in problem solving, multitasking and adapting to changing needs. Known for reliability, effective communication and leadership in high-pressure environments.
Reservation handling and coordination
Guest relations
Assertiveness
Strong multitasking
Menu memorization
Conflict resolution
POS system operations
Customer service
Cleanliness and hygiene
Scheduling
Food inspection