NAOMI NJOKI NJUKI
Nairobi,Kenya
Summary
An experienced Hospitality and Finance Professional with a strong background in financial management, auditing, and operations oversight . Proficient in strategic business planning, financial reporting, budgeting, payroll management, and process optimization . Skilled in leading teams, managing customer relations, and implementing efficient operational strategies. Demonstrates exceptional problem-solving abilities, leadership, and organizational skills , ensuring seamless business operations and profitability. With a keen understanding of accounting principles and compliance , I bring expertise in financial audits, reconciliations, and tax filing . A results-driven professional committed to excellence and continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Accountant/ Administration Assistant
Highlands Suites Ltd
07.2017 - Current
- Oversee recruitment, training, and development to build a motivated team, promoting a culture of excellent customer service
- Provide ongoing coaching, evaluate performance, and identify training needs to support continuous growth
- Address and resolve customer and employee complaints promptly, fostering a positive work environment
- Proactively enhance both customer and employee satisfaction
- Manage daily store operations, ensuring appropriate staffing and resource allocation
- Implement strategies to optimize resource use and maintain efficient workflows
- Analyze operational procedures, identify inefficiencies, and implement targeted strategies to boost productivity and streamline processes
- Establish business and profit goals aligned with organizational objectives, and develop strategies for sustainable growth and profitability
- Prepare and generate financial statements, ensuring accurate ledger maintenance both electronically and physically
- Store supporting documents for transactions in the system and file them accordingly
- Calculate and file taxes accurately and on time, prepare financial statements for audits, and assist in the audit process
- Maintain accurate customer statements by invoicing and processing payments in a timely manner
- Ensure timely payment of suppliers per the organization's procurement guidelines after service or product delivery
- Conduct quarterly reconciliation of vendor accounts to ensure accuracy and resolve discrepancies
- Prepare and maintain the payroll register, ensuring timely and accurate processing
- Reconcile processed work by verifying entries and comparing system reports with balances, and post transactions in accounting ledgers
- Prepare statutory accounts and accurately record all cash movements
- Handle petty cash and maintain an asset register
- Act as a proactive liaison between departments to ensure smooth workflow and efficient operations
- Perform various administrative duties and undertake additional tasks as delegated by senior management
Accountant/ Auditor
Nuthu and Associates
12.2014 - 06.2017
- Conducted audit procedures for selected client accounts, ensuring compliance and accuracy
- Performed audits for various clients and accounts, providing detailed reports
- Prepared and generated financial reports for clients, including cash flow, budgets, management accounts, and payroll
- Managed bookkeeping tasks and prepared statutory accounts in compliance with regulations
- Recorded all cash movements and handled petty cash management
- Coordinated with clients on specific audit projects, addressing queries and providing necessary updates
- Managed mail and phone calls, handled filing, and maintained secure client databases
- Verified proper documentation and requested disbursements to ensure accurate payment processing
- Assisted clients with stocktaking, ensuring accuracy and proper documentation
- Trained new employees and interns, providing guidance and support for their roles
Auditor Assistant
Njuguna Kioi and Associates
03.2013 - 11.2014
- Handled customer service functions, ensuring timely and effective support
- Conducted audit procedures for selected client accounts, ensuring accuracy and compliance with regulations
- Coordinated with clients on specific audit projects, addressing inquiries and providing updates as needed
- Performed audits for various clients and accounts, ensuring a thorough review and comprehensive reporting
- Managed data entry into accounting software, performed account reconciliations, and handled VAT, NHIF, NSSF, and PAYE
- Prepared various financial reports as requested by clients
- Ensured financial security by adhering to client internal controls and procedures
- Managed filing and data organization for assigned clients, ensuring accurate and secure record-keeping
Accounts Intern
International Peace Support Training Centre
02.2012 - 12.2012
- Verified that all vouchers and donor documents were in accordance to standards set in the Financial Handbook and also maintained the filling system for all donor funds document both in physical and on system and secured data backup
Education
Bachelors of Commerce - Accounting Option
Busoga University
Iganga, Uganda06.2010
C.P.A PART 3 -
Vision Institute of Professionals
Nairobi, Kenya03.2025
C.P.A PART 2 and 1 -
Vision Institute of Professionals
Nairobi, Kenya03.2025
O Levels -
Goshen Academy
Nakuru,Kenya.01.2005
Skills
Accounting & Financial Management:
- Financial Reporting & Analysis
- Accounting & Bookkeeping
- Accounts Payable (A/P) & Receivable (A/R) Management
- Bank Reconciliation & Cash Flow Management
- Tax Preparation & Compliance
Business & Operational Management:
- Financial Planning & Budgeting
- Management Accounting
- Strategic Planning & Execution
- Data Analysis & Decision-Making
- Accounts Payable & Receivable Management
Administrative & Technical Proficiency:
- MS Office Suite (Excel, Word, PowerPoint, Outlook)
- QuickBooks & Accounting Software
- Tax Return Filing & Compliance
- ICT Competence & Data Inputting
Soft Skills:
- Leadership & Team Management
- Customer Service & Client Relations
- Communication & Interpersonal Skills
- Time Management & Organization
Financial reporting
Accomplishments
Successfully established the Accounting Department and Front Office operations at Highlands Suites Ltd, implementing an efficient accounting system that streamlined revenue management, enhanced internal controls, and improved asset tracking. Spearheaded the integration of digital tools to automate financial reporting, optimize workflow, and ensure compliance with industry standards, leading to increased operational efficiency and improved financial transparency.
Professional Courses
- C.P.A PART 3, Vision Institute of Professionals, 01/01/22, Present
- C.P.A PART 2 and 1, Vision Institute of Professionals, 01/01/11, Present
Career Profile Summary
A skilled professional with over five years of experience in Hospitality and Tourism Management , specializing in operations management, cost optimization, profitability enhancement, and high-performance team leadership. Expertise in recruitment, training, guest experience improvement, and financial management , including accounting, financial reporting, tax compliance, and budget planning. Adept at strategic planning, problem-solving, and data-driven decision-making , committed to delivering high-quality, efficient results. Seeking opportunities to leverage skills in a dynamic organization that values innovation and problem-solving .
Affiliations
- A member of Accountant Women Association Kenya (AWAK )
Certification
C.P.A Part 1
C.P.A Part 2
Reading Financial Blogs, Heath fitness, Cooking.
- Financial Literacy – Enjoy reading financial blogs to stay updated on industry trends, investment strategies, and accounting best practices.
- Health & Fitness – Passionate about maintaining a healthy lifestyle through regular exercise, wellness routines, and balanced nutrition.
- Cooking & Culinary Exploration – Love experimenting with new recipes and cuisines, enhancing creativity and cultural appreciation through food.
Languages
English
Professional Working
Timeline
Accountant/ Administration Assistant
Highlands Suites Ltd
07.2017 - Current
Accountant/ Auditor
Nuthu and Associates
12.2014 - 06.2017
Auditor Assistant
Njuguna Kioi and Associates
03.2013 - 11.2014
Accounts Intern
International Peace Support Training Centre
02.2012 - 12.2012
Bachelors of Commerce - Accounting Option
Busoga University
C.P.A PART 3 -
Vision Institute of Professionals
C.P.A PART 2 and 1 -
Vision Institute of Professionals
O Levels -
Goshen Academy
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