NAOM KEMUNTO
Kajiado
Summary
Dynamic entrepreneur with a proven track record in enhancing service quality and driving sales at a self-employed salon. Expert in digital marketing and customer service, I successfully implemented innovative strategies that boosted local visibility and client satisfaction. Skilled in negotiation and market analysis, I fostered a thriving business environment focused on growth and employee development.
Overview
2
2
years of professional experience
Work History
Entrepreneur
SELF-EMPLOYED
KAJIADO
01.2024 - Current
- Managed daily salon operations and ensured a smooth workflow.
- Trained and supervised staff to enhance service quality and efficiency.
- Handled customer inquiries and resolved complaints effectively.
- Scheduled appointments and coordinated staff availability for services.
- Maintained inventory levels of salon products and supplies.
- Implemented marketing strategies to promote salon services locally.
- Conducted performance evaluations to support employee development.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Scheduled employees and oversaw customer appointment calendar.
- Created monthly reports that tracked progress towards goals set by ownership.
Education
Diploma - TOUR AND TRAVEL MANAGEMENT
MAASAI TECHNICAL AND TRAINING INSITITUTE
KAJIADOSkills
- Customer service
- Sales techniques
- Market analysis
- Digital marketing
- Open house coordination
- Negotiation
- Marketing and promotion
- Social media marketing
- Marketing
- Local marketing
- Proficient in Microsoft office
- Negotiations expert
- Experienced entrepreneur
- Innovative marketing strategist
- Interior staging
- Seller representation
Timeline
Entrepreneur
SELF-EMPLOYED
01.2024 - Current
Diploma - TOUR AND TRAVEL MANAGEMENT
MAASAI TECHNICAL AND TRAINING INSITITUTE
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