NANCY NYAKUNDI
HR PROFESSIONAL
Nairobi,30
Summary
Certified Human Resource Professional (CHRP-K) Human Resources expert with over ten (10) years of versatile experience spanning financial, manufacturing, and sales and distribution sectors across Sub-Saharan Africa. A proven business leader with a strong foundation in metric-based performance management, I excel in implementing impactful programs and processes that elevate organizational initiatives and drive substantial improvement. My comprehensive expertise extends across all facets of Human Resources, including strategic partnership development with leadership, recruitment, benefits and compensation, employment law, employee relations, onboarding, payroll, performance management, policy and procedures, safety, supervision and training, job evaluation and grading, organizational and HR reviews, change management, and workforce planning. With a keen focus on business acumen, I consistently deliver results and contribute to the success of diverse and dynamic organizations. I bring a strategic mindset, a commitment to excellence, and a track record of enhancing HR functions to align with broader business goals. As a seasoned professional, I thrive in challenging environments, leveraging my skills in HR planning, talent acquisition, and continuous improvement to create positive and lasting impacts on organizational performance.
Overview
18
18
years of professional experience
Work History
Human Resource Consultant
Priority Activator Consulting
Nairobi
01.2023 - Current
- Talent Acquisition: Managed end-to-end recruitment processes, from sourcing candidates to conducting interviews and making offers both internally and externally.
- Employee Relations: Advised clients on matters related to employee relations, conflict resolution, HR best practices and workplace policies.
- Performance Management: Implemented performance evaluation systems & provided guidance on performance improvement plans for PAC clients.
- Leadership: Lead, mentored, and inspired a team of recruiters to excel in their roles, ensuring they meet and exceed recruitment targets whilst also climbing the career ladder.
- Data-Driven Insights: Utilized recruitment analytics and data to identify areas for improvement, optimize processes, and make informed decisions in order to meet clients hiring needs.
- Candidate Experience: Ensured an exceptional candidate experience throughout the recruitment process, leaving candidates with a positive impression of Priority Activator Consulting (PAC).
- HR Technology Integration: Recommended and implemented HRIS solutions to streamline HR processes and enhance data management.
- Legal Compliance: Stay abreast of changes in employment laws, advising clients on legal compliance in HR practices.
- Outplacement Services: Provide support for employees affected by layoffs or restructuring, including career counselling, resume building, and job search assistance.
- Project Management: Managed HR projects, ensuring timely delivery and successful implementation of HR initiatives whilst managing client relationships.
- Compensation and Benefits: Advised on competitive compensation structures, benefits packages, and incentive programs to attract and retain top talent.
- HR Audits and Compliance: Conducted HR audits to ensure compliance with employment laws and regulations, providing recommendations to address any gaps.
- Policy Development: Designed and updated HR policies and procedures tailored to the client's needs, ensuring alignment with legal requirements and industry best practices.
- HR Strategy Development: Collaborated with clients to understand their business goals and align HR strategies to support organizational objectives.
Head of Human Capital
Real People Kenya Limited
Nairobi
08.2023 - 02.2024
- Company Overview: (Priority Activator consulting)
- Managed and did payroll end to end and related statutory compliance requirements.
- Directed the formulation, implementation and review of policies, strategies, guidelines for human capital planning, attracting, recruitment, induction, onboarding, proper placement and succession planning for efficient service delivery.
- Spearheaded a robust corporate culture and change management that promoted ethical practices within the organization.
- Supervised implementation of an effective human resource information system for monitoring, tracking and evaluating employee activities including staff training, performance management, employee satisfaction survey and welfare programs.
- Made sure there was timely response and implementation of internal and external audit recommendations for the department.
- Developed, formulated and implemented HR strategies and initiatives in line with company vision, mission and shared values.
- Developed, reviewed and implemented human resource and administrative policies and procedures in line with company business plans and advising the executive management on HR and administrative issues.
- Sat in the executive committee and in charge of organizing board meetings, following up on closure of action items in board meetings. As well as doing HR reports for decision making.
- Carried out training needs assessment, managed the training calendar, training and development of staff to ensure employees have relevant competencies to effective performance of their duties.
- Responsible for data validation, updates and protection in the database.
- Ensured all employees are effectively accommodated, and have favorable working conditions by enforcing compliance of safety and health policies (OSHA).
- Acted as the internal consultants to all heads of departments on matters Human Capital by advising them accordingly in line with the employment Act and HR best practices.
- Ensured harmonious industrial relations process and smooth operations of staff matters including effective communication and handling disciplinary issues.
- Overseeing work done by officers and day to day running of the department.
- (Priority Activator consulting)
Senior Human Resource Officer
Trade Winds Aviation Service
Nairobi
12.2013 - 10.2022
- Company Overview: (Aviation & Hospitality 1200 staff)
- Created and completed HR administrative duties, hires, terminations, title changes and terminations.
- Processed work injuries and benefits as per the WIBA act.
- Maintained updated an accurate employees' records on the database and physical system which reduced discrepancies to nil.
- Conducted training needs assessment for staff in liaison with the training academy to formulate companywide training schedule.
- Implemented performance management in the company which improved organizational performance to 85%.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Processing of clearance of exiting employees and other HR benefits and entitlements such as leave, severance, and pension.
- Providing advice and support in administering grievance handling, arbitrating disputes and recommending disciplinary action.
- Conducted basic counseling to staff facing performance related obstacles which reduced performance related cases to 10%.
- Guided the organization to ensure full compliance of labour laws which reduced litigations by 30%.
- Reduced leave liability by 40% through implementation of annual company leave roster.
- Managed apprentices and liaising with NITA for reimbursement.
- Posted positions through approved recruitment channels and coordinated recruitment processes to reduce average lead from 3 to 1 month.
- Led interview processes, job offer negotiation and background checks for successful candidates.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- (Aviation & Hospitality 1200 staff)
Human Resources Assistant
Agakhan Foundation Alltex EPZ Ltd
Nairobi
01.2011 - 10.2013
- Company Overview: (Manufacturing 1400 staff)
- Led the HR department for 1 year in acting capacity.
- Prepared weekly and monthly HR reports for data driven decision making in the company.
- Processed payroll for timely payment of salaries.
- Managed employee discipline through training employees on provisions of the company human resource policies.
- Coordinated employee welfare and wellness services like catering, medical and counselling services.
- Managed leave and staff attendance which improved labour accountability to 95%.
- Implemented learning and development initiatives based on performance gaps.
- Delivered professional assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Tracked various statistics and kept detailed records to support the human resources department.
- (Manufacturing 1400 staff)
Human Resource Officer
Sanco Technical Services in National Cement
Nairobi
04.2009 - 11.2010
- Company Overview: (Construction 200 staff)
- Recruited, hired, and oversaw staff by overseeing job interviews, conducting exit interviews and leading onboarding sessions.
- Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
- Worked alongside business leader to deploy new training strategies to improve employee performance.
- Prepared employee monthly payroll with zero errors.
- Managed labour accountability by updating leaves, sick offs and attendance of staff.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- (Construction 200 staff)
Personnel Assistant
Devki Steel Limited
Nairobi
08.2007 - 12.2007
- Company Overview: (Manufacturing 1000 staff)
- Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating interview schedules.
- Provided administrative support to the HR department, including managing calendars, scheduling meetings, and handling correspondence.
- Maintained and updated employee records, ensuring accuracy and confidentiality.
- Assisted employees with benefits enrolment and addressed inquiries related to health insurance, retirement plans, and other benefits.
- Assisted in the development and implementation of HR policies and procedures.
- Maintained training records and tracked employee progress in professional development activities.
- Collaborated with the payroll department to ensure accurate and timely processing of employee pay.
- Assisted in preparing regular reports on key HR performance indicators.
- (Manufacturing 1000 staff)
Education
Masters of Management and Leadership - undefined
Management University of Africa
07.2025
Executive Diploma in Humanitarian Diplomacy - undefined
International College of Peace Studies
04.2023
Bachelor - Management & Leadership
Management University of Africa
Certified Human Resource Professionals Course (Chrp-k) - undefined
College of Human Resources Management
09.2021
Total Quality Management Certification - undefined
Recours Four Kenya Consultants Limited
07.2021
Diploma - Personnel Management
Eldoret Polytechnic
12.2008
Skills
- Strategic Business Partner
- General administrative support
- Organizational effectiveness
- Correspondence management
- Talent recruitment and management
- Learning & Development
- Data Protection/accountability
- Labor laws proficiency
- Employee disciplinary management
- Payroll Management
- Employee Relations
- Workplace Safety
- Change and Project Management
- HRIS management
Websites
Accomplishments
- Spearheaded the integration of data analytics tools to enhance HR decision-making.
- Implemented a comprehensive change management initiative that improved organizational efficiency.
- Developed and implemented a robust performance management system.
- Designed and implemented tailor-made training programs for employees.
- Led initiatives to set up a new HRIMs system resulting in automation of HR processes.
Key Competence Skills
- Strategic Business Partner
- General administrative support
- Organizational effectiveness
- Correspondence management
- Talent recruitment and management
- Learning & Development
- Data Protection/accountability
- Labor laws proficiency
- Employee disciplinary management
- Payroll Management
- Employee Relations
- Workplace Safety
- Change and Project Management
- HRIS management
Personal Information
Title: SENIOR HUMAN RESOURCE MANAGER
Timeline
Head of Human Capital
Real People Kenya Limited
08.2023 - 02.2024
Human Resource Consultant
Priority Activator Consulting
01.2023 - Current
Senior Human Resource Officer
Trade Winds Aviation Service
12.2013 - 10.2022
Human Resources Assistant
Agakhan Foundation Alltex EPZ Ltd
01.2011 - 10.2013
Human Resource Officer
Sanco Technical Services in National Cement
04.2009 - 11.2010
Personnel Assistant
Devki Steel Limited
08.2007 - 12.2007
Masters of Management and Leadership - undefined
Management University of Africa
Executive Diploma in Humanitarian Diplomacy - undefined
International College of Peace Studies
Bachelor - Management & Leadership
Management University of Africa
Certified Human Resource Professionals Course (Chrp-k) - undefined
College of Human Resources Management
Total Quality Management Certification - undefined
Recours Four Kenya Consultants Limited
Diploma - Personnel Management
Eldoret Polytechnic
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