Nancy Anyango Asewe

A dynamic and results-driven customer service professional with a passion for delivering exceptional customer experiences. Adept at handling customer inquiries, resolving complaints efficiently, and ensuring client satisfaction. Possesses outstanding communication and interpersonal skills, enabling the development of strong relationships with customers, colleagues, and stakeholders. Experienced in sales, marketing, and administrative support with a keen eye for detail and a proactive approach to problem-solving. Thrives in fast-paced environments requiring multitasking, accuracy, and efficiency. Currently seeking a challenging role in customer support to leverage my expertise in customer service and business process enhancement.

• Recognized for outstanding customer service and ability to resolve customer issues effectively.
• Successfully implemented strategies that improved customer satisfaction and retention.
• Led successful sales initiatives that increased revenue and business growth.
• Maintained exceptional accuracy in customer record management and order processing.

Immediate

• Teddy Oleba, Director, Mylaah Kitchenware, P.O Box 12011, Nairobi, Nairobi, 00200, +254 725362702
• Didan Maganya, Projects Manager, Wingspan Consultancy Limited, Hurlingham Park Block B8 I Argwings Kodhek Road, Nairobi, Nairobi, 00200, +254 725266845

Hiring Manager, M-Gas Limited, Customer Support Position, I am excited to apply for the Customer Support role at M-Gas Limited. With a strong background in customer service, sales, and administrative support, I am confident in my ability to provide exceptional service to M-Gas customers, ensuring their satisfaction and continued engagement with your innovative LPG solutions., Manager, Mylaah Kitchenware, Assisted clients in finding suitable products, addressing feedback and complaints, and driving sales and marketing strategies., Sales & Marketing Representative, Oppo Phone Distributors, Engaged with customers, processed orders, and provided top-notch service., Office Assistant, Kenya Women Finance Trust, Equipped with strong record-keeping, communication, and problem-solving skills., Strong customer service and complaint resolution skills., Excellent verbal and written communication in both English and Kiswahili., Ability to stay calm under pressure and assist customers effectively., Experience with CRM systems and customer data management., A proactive approach to identifying and implementing process improvements., I welcome the opportunity to further discuss how my experience and skills align with your needs. Please find my CV attached for your review.