NANCY ACHIENG
Summary
Dedicated and detail-oriented professional with experience in high-standard housekeeping, committed to providing exceptional service and ensuring guest satisfaction. Skilled in managing cleanliness, organization, and maintaining a welcoming environment under time constraints. Known for excellent communication, adaptability, and a proactive approach to anticipating and meeting guest needs, with a proven ability to work efficiently in team-oriented settings. Enthusiastic about transferring hospitality expertise to a cabin crew position, bringing a strong focus on passenger comfort, safety, and personalized service with a passion for elevating the travel experience for every passenger.
Overview
2
2
years of professional experience
Work History
House Keeper
Almawarid Cleaning Company
01.2024 - Current
- Vacuum rugs and carpeted areas in offices, lobbies, and corridors.
- Collaborate with other housekeeping staff to complete tasks efficiently and effectively.
- Scrub floors with special cleaners and equipment to achieve deep clean.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Restock cleaning storage cabinets, carts and baskets for easy use.
Live-In Nanny
Private Family Home
03.2023 - 09.2023
- Maintained a clean living space by performing housekeeping duties such as laundry, dishes, and tidying up play areas.
- Established productive relationships with other household staff members, working in tandem to create a supportive and harmonious living environment for the family.
- Collaborated with parents on setting goals for children's growth, tracking progress regularly through open communication channels.
- Developed creative solutions to keep children entertained during downtime while also promoting cognitive growth through stimulating activities.
- Ensured children''s safety and well-being with thorough supervision during indoor and outdoor playtime.
Education
Kenya Institute of Highway Building And Technology
Nairobi, Nairobi Province, KenyaSkills
- Guest Service Excellence
- Time Management
- Safety and Compliance
- Cultural Sensitivity
- Interpersonal Communication
Languages
English, Swahili, Arabic
Native language
REFEREES
Referees available on request
Timeline
House Keeper
Almawarid Cleaning Company
01.2024 - Current
Live-In Nanny
Private Family Home
03.2023 - 09.2023
Kenya Institute of Highway Building And Technology
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