Nahashon Maina

DUTIES

• Thoroughly cleaning guest cabins, including dusting, vacuuming, and sanitizing bathrooms about 1000 rooms in hotels.
• Changing bed linens and towels, ensuring all items are fresh and well-maintained.
• Replenishing toiletries, beverages, and other amenities as needed.
• Responding to guest requests, such as providing extra pillows, blankets, or information about the facility.
• Notifying maintenance staff of any issues, such as leaks or broken fixtures.
• Keeping track of cleaning supplies and reporting low stock.
• Ensuring that safety and hygiene standards are met at all times.
• Ensuring that rooms are set up according to the establishment's standards and guest preferences.
• Coordinating with other staff members, such as housekeeping and management, to ensure smooth operations.
• Occasionally interacting with guests to ensure satisfaction and address any concerns.
• Assisted passengers with storing luggage and helped locate seating.
• Offered personalized assistance to children, elderly and passengers with special needs.
• Responded to passenger emergencies to provide first aid.

.DUTIES

• Greeting guests
• Menu Knowledge of about 100 meals
• Taking Orders
• Serving Food and Drinks
• Customer Service to 1000 of clients
• Handling 1000 Payments in cash and online payments
• Setting and Clearing Tables.
• Maintaining Cleanliness: Keeping the dining area clean
• Collaboration: Working closely with kitchen staff
• Answered customers' questions, recommended items, and recorded order information.
• Cultivated warm relationships with regular customers.