Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

MUYUKA KEYA

Program Quality Coordinator
Nairobi

Summary

Results-oriented Project Manager with over 8 years of experience leading successful NGO and donor-funded projects in education, curriculum development, and training. Adept at stakeholder engagement, program monitoring, and strategic planning, with a proven ability to drive measurable outcomes and sustainable project success. Recognized for refining recruitment strategies, achieving high certification rates, and fostering impactful collaborations.

Overview

9
9
years of professional experience
3
3
Certifications
1
1
Language

Work History

Program Quality Coordinator

Swisscontact Kenya
03.2023 - Current
  • Managed the PropelA project with 55 stakeholders, including private sector partners, government agencies – NITA, TVETA, KNQA, and donors
  • Secured accreditation for dual apprenticeship curricula – Plumbing and Electrical
  • Trained and certified 65 technical mentors, leading to a 80% apprentice employment/retention rate
  • Achieved a 99% certification rate for apprentices through NITA
  • Reduced recruitment attrition from 24% to 5% by refining recruitment and onboarding processes
  • Delivered strategic progress reports, proposals, and presentations to maintain transparency and accountability
  • Oversaw budget allocation and financial performance, ensuring alignment with donor regulations
  • Graduated 76 apprentices, achieving an 80% employer satisfaction rate
  • Enhanced mentor capacity-building, resulting in high-impact training and retention outcomes
  • Streamlined operational processes to reduce dropout rates by 5%

Technical Content Specialist

Tiny Totos Kenya
02.2022 - 02.2023
  • Designed and implemented an e-learning platform with 20 modules for 200 daycare managers
  • Achieved a 100% course completion rate through engaging and interactive content
  • Managed training budgets and reduced costs by minimizing physical training sessions
  • Delivered training programs and evaluated their effectiveness, coaching participants post-training
  • Increased training scalability and resource efficiency through digital delivery
  • Reduced training costs by minimizing physical boot camps
  • Increased training scalability and resource efficiency through digital delivery

Curriculum Associate

Eneza Education Limited
03.2019 - 01.2022
  • Led four learning initiatives: primary, secondary, adult content (agribusiness), and a real-time Aska-Teacher platform
  • Collaborated with KICD to ensure content approval as supplementary learning material
  • Conducted impact assessments, resulting in measurable improvements in user engagement
  • Increased platform user retention through quality content enhancements
  • Secured partnerships, including content approval by KICD
  • Achieved a 100% response rate and a 95% satisfaction score on the Ask-a-Teacher platform

Content Manager

03.2018 - 02.2019
  • Managed a team of 20 content editors and contributors to maintain high-quality curriculum development
  • Designed quality assurance processes and checklists to ensure accuracy and consistency
  • Analyzed user data to provide actionable insights for content improvement
  • Reduced content creation turnaround time by 30% through process improvements
  • Enhanced editor recruitment and onboarding to foster effective collaboration

Ask-A-Teacher Respondent

Eneza Education Limited
01.2016 - 02.2017
  • Responded to student inquiries on the Ask-a-Teacher platform, ensuring a 100% response rate
  • Participated in formal training workshops to improve engagement and response quality

Education

Master's - Education-(Curriculum Studies)

Kenyatta University

Bachelor of Education - undefined

Kenyatta University

Skills

  • Asana

  • Trello

  • MS Project

  • Articulate 360

  • Articulate Rise

  • Camtasia

  • Vyond

  • Excel

  • Power BI

  • Moodle

Certification

Instructional Design Principles

Accomplishments

  • Graduated the first cohort of 76 apprentices from the PropelA dual apprenticeship program, marking it as a flagship initiative in Africa.
  • Reduced recruitment attrition rates from 24% to 10% through streamlined recruitment and onboarding processes.
  • Achieved a 100% e-learning course completion rate by designing engaging, interactive training modules.
  • Secured curriculum accreditation for two technical programs (Plumbing and Electrical), ensuring alignment with industry needs.
  • Enhanced employer satisfaction with a 45% apprentice employment/retention rate and an 80% satisfaction score.
  • Graduated 76 apprentices, achieving an 80% employer satisfaction rate.
  • Enhanced mentor capacity-building, resulting in high-impact training and retention outcomes.
  • Streamlined operational processes to reduce dropout rates by 14%.
  • Reduced training costs by minimizing physical boot camps.
  • Increased training scalability and resource efficiency through digital delivery.
  • Increased platform user retention through quality content enhancements.
  • Secured partnerships, including content approval by KICD.
  • Achieved a 100% response rate and a 95% satisfaction score on the Ask-a-Teacher platform.

Timeline

Program Quality Coordinator

Swisscontact Kenya
03.2023 - Current

Technical Content Specialist

Tiny Totos Kenya
02.2022 - 02.2023

Curriculum Associate

Eneza Education Limited
03.2019 - 01.2022

Content Manager

03.2018 - 02.2019

Ask-A-Teacher Respondent

Eneza Education Limited
01.2016 - 02.2017

Bachelor of Education - undefined

Kenyatta University

Master's - Education-(Curriculum Studies)

Kenyatta University
MUYUKA KEYAProgram Quality Coordinator