MUTHOMI MUTUMA NICKSON
Multifaceted sales and Technology Specialist
Nairobi,Kasarani
Summary
Innovative sales and technology specialist with a robust background in supply chain management, customer service, and insurance operations. Demonstrated ability to drive growth through strategic sales initiatives, process optimization, and advanced technological solutions. Proven success in managing inventory, enhancing operational efficiency, and delivering exceptional customer experiences.
Adept at ensuring and optimizing seamless insurance operations, with a keen focus on improving accuracy and streamlining processes. Known for a results-oriented approach and expertise in leveraging technology to support and amplify sales strategies.
Eager to contribute to dynamic teams by applying a unique blend of technical acumen, sales proficiency, and operational excellence to achieve outstanding business outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Stardom Hotels
11.2023 - 03.2024
- Maintained detailed records of transactions, including recording sales, processing refunds or exchanges, and keeping track of any discrepancies or errors in cash handling
- Actively and proficiently used point-of-sale (POS) systems to process transactions quickly and accurately
- Ensuring Compliance to hotel policies and procedures regarding cash handling, security, and customer service
- They may also need to comply with legal and regulatory requirement
- Collaborated and often worked closely with other hotel departments to ensure seamless guest experiences and resolve any issues that arise
- Often served as the first point of contact for guests, providing friendly and efficient service
- Answered questions, address concerns, and provide information about hotel services and amenities
- Responsible for managing cash transactions, including giving change, counting cash drawers at the beginning and end of shifts, and ensuring that cash balances reconcile accurately
- Processing and handled payments from guests for various services, including room charges, restaurant bills, and other amenities.
Sales representative
Zuku (Fine Media)
07.2023 - 11.2023
- Generating and responsible to meet or exceed sales targets by selling advertising space or packages to clients
- Involved prospecting for new business, identifying potential clients, and cultivating relationships with existing clients to maximize revenue opportunities
- Market Research added the need to stay informed about industry trends, market conditions, and competitor activities
- They conduct market research to identify potential clients
- Developed Sales Strategies that aided in achievement of revenue targets, thus creating customized sales proposals, negotiating pricing and terms, and closing deals with clients
- Building and maintain strong relationships with clients, advertising agencies, and other stakeholders in the industry, as a liaison between clients and the media organization, ensuring that client needs are met and expectations are exceeded.
Dealer Internships
Mayfair Casino and Resort
02.2023 - 06.2023
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards
- Dealt appropriate number of cards to each player and verify placed bets before starting game
- Inspected cards and gaming equipment to verify proper functioning and good working order
- Learned and followed company procedures to maintain consistency and standards.
Graduate Trainee underwriting officer
Beki-link Insurance Agency
12.2021 - 07.2022
- Assessed the risk and determined the appropriate premiums for insurance policies
- Responsible for analyzing insurance applications, evaluating the potential risks involved, deciding whether to approve or deny coverage, and setting the terms and conditions of policies
- Management of various factors such as the applicant's health, financial status, and the likelihood of claims to make informed decisions.
Procurement Officer (Internship)
Capital Sacco Ltd
05.2018 - 07.2018
- Built relationships with vendors to negotiate ideal terms for purchases
- Analyzed and reported on data covering all aspects of procurement operations
- Setup and negotiated contracts to obtain favorable pricing and delivery structures
- Maintained current understanding of pricing structures, market conditions and trends in industry
- Developed and strengthened productive suppliers relationships.
Education
Bachelor in Supply Chain Management: Logistics And Procurement -
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
11.2021
High school Diploma -
Chuka Boys High School
10.2014
GED -
KingsBridge Academy
Chuka, Tharaka District, Kenya11.2010
Skills
- Time management
- Data entry & Email management
- Accountability & attention to Detail
- Computer Microsoft tools literacy
- Interpersonal Communication
- Work Task Prioritization
- Problem solving support
- Team work & Leadership skills
- Delegating organization management
- Decision Making Aptitude
- Loss Prevention
- Active Listening
Certification
Certificate in Guidance and counseling
Languages
Swahili
English
Tel
0701304863
References
- Edna Kendi Kimathi, Accountant, AbsaBankMeru, ednak@gmail.com
- Daniel G Kiambati, Capital Sacco Meru, Po.Box1479-60200, Meru, info@capitalsacco.co.ke
- Dr.Alicesimiyu, Chairman Procurement and Logistics (Jkuat), simiyualice@yahoo.com, +254704595033
https://www.linkedin.com/in/nickson-mutuma-825a27214
Expert in orchestrating seamless operations, leveraging tech, and delivering top-tier service. Always on the hunt for the next big improvement and excellence in every environment,risk management and regulatory compliance from insurance and banking sectors, with a keen eye for detail and strong analytical skills. Skilled in coordinating cross-functional teams and driving continuous improvement,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Business Proposal writing
Content writing
Copy writing
Translation
Admin support
Courier support
Material handling
Software
Word processors
Spreadsheets
Operating systems
Office suites
Digital marketing
Social media
Timeline
Cashier
Stardom Hotels
11.2023 - 03.2024
Sales representative
Zuku (Fine Media)
07.2023 - 11.2023
Dealer Internships
Mayfair Casino and Resort
02.2023 - 06.2023
Graduate Trainee underwriting officer
Beki-link Insurance Agency
12.2021 - 07.2022
Procurement Officer (Internship)
Capital Sacco Ltd
05.2018 - 07.2018
Bachelor in Supply Chain Management: Logistics And Procurement -
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY
High school Diploma -
Chuka Boys High School
GED -
KingsBridge Academy
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