Socializing: I make it fit for companionship with others and adapt to the needs of the society Adventure: eg mountain climbing went for camping in Brackenhurst in Nairobi
Muteti Magdalene Mutanu
Administrator
Nairobi,Nairobi
Summary
Skilled editor with expertise in editing and After Effects, consistently delivering high-quality work with minimal supervision. Committed to achieving top professional qualifications and advancing to a leadership role. Focused on leveraging creativity to develop and implement strategies that drive organizational productivity and growth.
Overview
9
9
years of professional experience
1
1
Language
15
15
years of post-secondary education
Work History
Administrator/receptionist
Ciman Enterprise Ltd
01.2025 - 02.2026
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Receptionist
Faustina Holdings Ltd
02.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Sales Representative
Fluid Farming Ltd
01.2021 - 05.2023
- Field Operations/Projects
Editor
Kenya Broadcasting Corporation (KBC)
01.2014 - 12.2019
- content editing division
Kenya Broadcasting Cooperation (KBC)
09.2013 - 12.2013
- Attached in Television Production Department
- Drama: plot 10
- Abled differently
- Taj show
Sales representative
Dynapharm Company
01.2009 - 12.2009
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Education
Diploma - Mass Communication
Nairobi Institute of Business Studies
01.2010 - 04.2012
Certificate - Computer applications
Scott Theological University
08-2007
High School Diploma -
Vyulya Girls High School
Machakos 01.2003 - 11.2006
No Degree -
Machakos Primary School
Machakos 01.1994 - 11.2002
Skills
Excellent telephone etiquette
Excellent communication skills, interpersonal skills, Organizational skills, Leadership skills, Team building skills, Observation skills and Analytical skills
Proficient in Microsoft Office suite: excellent knowledge of MS Word, Microsoft Outlook, Excel, PowerPoint, Spreadsheets and the Internet
High personal integrity
Ability to adapt in any environment and can work in shifts
Analytical and time management skills
Ability to work under pressure and meet tight deadlines
Ability to work under minimal supervision
References
- Emmanuel Ngumbau, Managing Director, 0795 567 691, Fluid Farming Ltd.
- Kisira Miriam, Human resource, 0792106205, Faustina Holdings Limited.
- Mary Musa, Senior TV Producer, 0722 455 977, Kenya Broadcasting Cooperation, P.O Box 30456-00100, Nairobi.
Interests
Timeline
Administrator/receptionist
Ciman Enterprise Ltd
01.2025 - 02.2026
Receptionist
Faustina Holdings Ltd
02.2024 - 12.2024
Sales Representative
Fluid Farming Ltd
01.2021 - 05.2023
Editor
Kenya Broadcasting Corporation (KBC)
01.2014 - 12.2019
Kenya Broadcasting Cooperation (KBC)
09.2013 - 12.2013
Diploma - Mass Communication
Nairobi Institute of Business Studies
01.2010 - 04.2012
Sales representative
Dynapharm Company
01.2009 - 12.2009
High School Diploma -
Vyulya Girls High School
01.2003 - 11.2006
No Degree -
Machakos Primary School
01.1994 - 11.2002
Certificate - Computer applications
Scott Theological University