Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Hobbies and interests
References
Personal Information
Timeline
Generic

Musasia Peter Lovoga

Mombasa

Summary

Seasoned and organized Logistics Manager with proven track record in optimizing shipping, logistics and supply chain operations. Expert in streamlining processes, reducing costs, and enhancing efficiency. Strong leadership skills that foster team collaboration and drive continuous improvement. Committed to ensuring timely and accurate delivery, providing significant value to business operations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shipping and Logistics Manager

James Finlay Mombasa Ltd
01.2025 - Current
  • Lead as the customer ambassador across departments, proactively eliminating barriers to quality product, service delivery, and customer satisfaction.
  • Ensure full visibility and traceability of customer order fulfillment status across internal and external stakeholders.
  • Oversee the preparation and efficient management of key export and import documents for clients.
  • Lead the Port Operations, Declaration, Warehouse, Finance, and Commercial teams to ensure shipment execution accuracy.
  • Eliminate unbudgeted expenses in the shipping cycle, such as BL amendment fees, manifest corrector, late SI submission fees, and so on.
  • Ensure 100% compliance with customs processes, laws, and procedures governing import and export trade as per the EACCMA.
  • Monitor, evaluate, and report freight trends, transit times, equipment free days, and provide feedback on shipping lines' experiences and vessel performances at the Port of Mombasa. Ensure the best value for money for shipping line services.
  • Foster sustainable relationships with stakeholders, including shipping lines, partner government agencies, and other relevant entities.
  • Design strategies to address operational risks related to customer dissatisfaction.
  • Lead talent development initiatives within the shipping and logistics team, including training, mentorship, and succession planning.
  • Analyze and optimize shipping and logistics workflows to enhance efficiency.
    Strengthening client connections through visits.
  • Support business continuity planning and service recovery initiatives.
  • Direct daily operations to achieve maximum efficiency and productivity.
  • Deliver solutions to logistics problems while maintaining high levels of service, within budgetary requirements.
  • Manage logistics operations, coordinating transportation, warehousing, and inventory control to optimize supply chain efficiency.
  • Managed supply chain staff hiring, onboarding, training and appraisals.
  • Negotiate contracts with Logistics Service suppliers with favorable terms to establish quality, cost and delivery requirements.
  • Identified savings by removing unnecessary steps in logistics process.
  • Scheduled transportation of outgoing goods to meet customer requirements.

Assistant Manager - Logistics

James Finlay Mombasa Ltd
09.2017 - 12.2024
  • Maintained adherence to import-export documentation standards.
  • Ensured efficient import/export processes by managing the order cycle with Customs, Port, shipping lines, and other regulatory agencies involved in international trade.
  • Secured necessary tax exemptions and waivers for the company.
  • Customs Security Bonds application, management, cancellations and retirement in line with EACCMA 2012.
  • Liaising with third parties to move goods by road, rail, air, or sea in accordance with customer requirements.
  • Engaged with customers using multiple channels to verify adherence to specified shipping protocols.
  • Partnered with carriers to ensure service excellence in reliability, affordability, and performance.
  • Handled customer requirements efficiently to maintain service quality.
  • Managed logistics operations, coordinating transportation, warehousing, and inventory control to optimise supply chain efficiency.
  • Responded to customer enquiries and complaints regarding delivery issues, maintaining high levels of customer satisfaction.
  • Directed daily operations to achieve maximum efficiency and productivity.
  • Negotiated rates and contracts with transportation and logistics providers with favourable outcomes.
  • Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
  • Recommended optimal transport modes, routes, or frequency to reduce delivery times.
  • Scheduled transportation of outgoing and incoming goods to meet customer requirements.

Senior Import and Exports Supervisor

James Finlay Mombasa Ltd
08.2015 - 08.2017
  • Preparation and processing of import and export documents in accordance with customs laws and regulations.
  • Planning, supervising, and executing day-to-day import and export operations, i.e. Container deliveries to and from port, duty allocations, bond replenishments, and cancellations, etc.
  • Ensured that all import and export records are properly filed, keeping track of any pending cases, queries, and more from the KRA.
  • Correctly classify goods according to the customs coding and classification system, duty and applicable tax rates on commodities, and export and import PVOC restrictions.
  • Kept management and customers informed of regulatory changes.
  • Application, execution, management, cancellation, and retirement of all company general and particular bonds, and TREOs.
  • Application and renewal of all Customs Agency licenses, bonded and transit warehouse licenses, AFA Tea Board licenses, county licenses, and all other licenses.

Administrative supervisor - Sea Exports

Bollore Africa Logistics
09.2013 - 07.2015
  • Ensured that customs clearing operations in the port are handled efficiently.
  • Receipt and checking of import documents to ensure accuracy and smooth cargo clearance from the port.
  • Resolve all arising operational complaints and concerns for both imports and exports customers to mitigate potential delays and extra costs.
  • Preparation of shipping operations reports on a regular basis for management consumption.
  • Supervision of port and customs clerks to ensure they work as expected, ensuring no unwarranted costs are incurred due to incompetence and the elimination of overtime.
  • Mentored new staff on correct procedures, compliance requirements and performance strategies.
  • Supervised daily operational activities, ensuring compliance with organizational policies, and procedures.

Education

Bachelor of Commerce

Jomo Kenyatta University of Agriculture And Technology
06-2017

East Africa Freight Forwarding Practicing Certificate

Kenya School of Revenue Administration
2017

Diploma in International Freight Management

Bandari College, KPA

Skills

  • Customer relationship management
  • Contract negotiation
  • Logistics documentation
  • Team leadership / People management skills
  • Operational efficiency, excellence
  • Talent development
  • Time-Sensitive delivery scheduling
  • Performance monitoring
  • Customs compliance
  • Knowledge of shipping regulations
  • Continuous improvement strategies
  • Logistics oversight

Accomplishments

  • Improved OTIF from 54% in 2016 to current average of 87%.
  • Successfully implemented ICMS system in 2020/21 at James Finlay Mombasa Ltd and large number of EATTA members. I was the lead person before, during and after ICMS system roll out. Also implemented other regulatory systems e.g Kentrade, Kephis IECS, KPAs Kargo Pay, Biller Direct etc.
  • Eliminated operational costs tied to inefficiencies e.g late acceptance, transfer, truck delay charges, Port storage & demurrage and VGM misdeclaration costs by improving on efficiency through timely and precise planning.
  • Led James Finlay Mombasa Ltd to get KRA Tax Payer Award as the Exporter who upheld highest compliance levels while maintaining high export volumes in the year 2021, presented by H.E Uhuru Kenyatta, 4th president of the republic of Kenya.
  • Reduced Customs security bonds ( CB4, CB6 and CB3 bonds) from Ksh 1,000,000,000 to Ksh 400,000,000 thus saving the company significant insurance premiums.
  • Improved bond replenishment cycle from over 30 days to under 7 days, and bond retirement within 30 days after expiry, down from over a year.
  • Coached and Mentored three staff in their career growth, with them rising through ranks into management team between 2021-2024.
  • Recognized by Management for exceptionally good work in executing purchase orders for teas bought by overseas customers.
  • successfully onboarded the company in the AEO program as an accredited importer/ exporter, and customs agent in the year 2023.

Certification

  • Lean Six Sigma Green Belt Training by KIM/ Institute of Six Sigma Professionals.
  • Lean Six Sigma Yellow Belt Training by KIM.
  • Integrated Customs Management System ( ICMS) by KRA.
  • Freight Logistics and Customs Compliance by KRA.
  • East Africa Customs Freight Forwarding Practicing Certificate by KRA.

Languages

English
Proficient
C2
Swahili
Proficient
C2

Hobbies and interests

  • Travelling
  • Making new friends / socializing

References

1.  Protas Wekesa

    Finance Director,

    James Finlay Mombasa Ltd

    Email: Protas.Wekesa@finlays.net

    Mobile: 0728285934

2. Ratib Babala

    General Manager Manager - Trading

    Chai Trading Company Ltd,

    Email: rbabala@chaitrading.com 

    Mobile: 0720359374

3. Christopher Khayo

    General Manager - Logistics

    James Finlay Mombasa Ltd

    Email: Christopher.Khayo@finlays.net

    Mobile: 0700883726

4. Muema Muindu

    General Manager - Freight

    Chai Trading Company Ltd,

    Email:mmuindu@chaitrading.com 

    Mobile: 0723206184

 

Personal Information

Timeline

Shipping and Logistics Manager

James Finlay Mombasa Ltd
01.2025 - Current

Assistant Manager - Logistics

James Finlay Mombasa Ltd
09.2017 - 12.2024

Senior Import and Exports Supervisor

James Finlay Mombasa Ltd
08.2015 - 08.2017

Administrative supervisor - Sea Exports

Bollore Africa Logistics
09.2013 - 07.2015

East Africa Freight Forwarding Practicing Certificate

Kenya School of Revenue Administration

Diploma in International Freight Management

Bandari College, KPA

Bachelor of Commerce

Jomo Kenyatta University of Agriculture And Technology

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Musasia Peter Lovoga