Beauty services
Everlyn Tepkeny
Beauty Specialist
Hanau
Summary
Dynamic professional with a proven track record in beauty service management and customer relations, honed during previous employment engagements and through freelance projects. Excelled in enhancing client satisfaction and team cohesion, leveraging skills in hygiene, sanitation, and hair styling. Demonstrated ability to grow clientele and sales through effective networking and quality services.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Beauty Specialist
MUNIspa Salon
Nairobi, Nairobi Province
01.2024 - 11.2024
- Assisted in growth of our group business by constantly networking and building relationships to grow clientele;
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products and styles;
- Enhanced team work through various team-building activities;
- Trained new employees in company procedures, product knowledge, and sales techniques for consistent quality service.
Hairstylist
Freelance
01.2016 - 12.2023
- Educated customers on products and hair management;
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction;
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques;
- Built a formidable team of beauty specialists and started a group business together.
Waitress
Jumba Ruins Monsoon Restaurant
01.2014 - 12.2015
- Maintained a clean and ambient dining environment, ensuring a positive client experience.
- Handled high-pressure situations with composure, maintaining effective service standards during busy shifts.
- Exhibited strong multitasking abilities, handling multiple orders while delivering prompt service.
Sales Representative
Bata Shoe Company
01.2013 - 12.2014
- Expanded customer base through cold calling, networking, and relationship building;
- Enhanced client satisfaction by addressing concerns effectively;
- Conducted product demonstrations to educate customers on features and benefits;
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Certificate in Computer Studies - Computing
Jomo Kenyatta University
Kenya 04.2001 -
High School Diploma -
Anuarite Secondary School
Kenya 04.2001 -
Skills
Beauty service management;
Customer relations;
Hygiene and sanitation;
Hair styling and maintenance
Interests
Sanitation and hygiene
Cuisine
Sports entertainment
Body fitness
Timeline
Beauty Specialist
MUNIspa Salon
01.2024 - 11.2024
Hairstylist
Freelance
01.2016 - 12.2023
Waitress
Jumba Ruins Monsoon Restaurant
01.2014 - 12.2015
Sales Representative
Bata Shoe Company
01.2013 - 12.2014
Certificate in Computer Studies - Computing
Jomo Kenyatta University
04.2001 -
High School Diploma -
Anuarite Secondary School
04.2001 -
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