Munialo Joseph
Nairobi
Overview
14
14
years of professional experience
1
1
Language
Work History
Housekeeping Supervisor
Emara Ole Sereni Hotel
11.2021 - Current
- Determining the number of employees needed to complete tasks within specific time frames
- Coordinating with other staff members to ensure that cleaning tasks are completed efficiently and effectively
- Training new employees on proper techniques for various cleaning tasks such as dusting and vacuuming
- Conducting periodic inspections of rooms to ensure that they are clean and orderly
- Evaluating the quality of work performed by staff members and providing feedback where necessary
- Ensuring that supplies are available for use by staff members in their work, such as soap, cleaning agents, and linens
- Directing employees in their work, providing feedback, and addressing problems as they arise
Housekeeping Attendant
Four Points By Sheraton
01.2018 - 10.2021
- Clean guest rooms by priority
- Remove dust, stains and marks in the guest rooms
- Service assigned rooms
- Anticipate guests needs, respond promptly and acknowledge all guests; however busy and whatever time of day
- Maintain complete knowledge of and comply with all departmental policies
- Ensuring guest satisfaction
- Organizing, sanitizing and maintaining cleanliness of assigned work areas
- Updating status of rooms cleaned on work sheet
- Ensuring security of any assigned guest room keys
- Maintain organization and cleanliness of the pantry.
Housekeeping Supervisor
Getrude Children’s Hospital
11.2014 - 10.2017
- Supervised housekeeping staff as duties are being performed
- Stocked and ordered supplies according to a budget
- Received, processed and handled guest complaints in regard to housekeeping services
- Organized and hosted daily meetings with housekeeping staff.
Housekeeping Attendant
Fairmont
02.2010 - 09.2014
- Cleaning and maintaining guest rooms, including sweeping and mopping floors, dusting furnishings, changing linens, vacuuming carpets, and cleaning bathrooms, toilets, sinks, and tubs
- Providing towels, linens, and other supplies as needed
- Replenishing toiletries, shampoo, soap, and other supplies as needed
- Performing basic maintenance tasks such as changing light bulbs, fixing leaky faucets, and replacing burned out light bulbs
- Making beds, changing linens, dusting furniture, and vacuuming floors
- Restocking mini bars and refrigerators with beverages and snacks
- Restocking in-room entertainment systems with CDs, DVDs, books, games, or other items as requested by guests
- Cleaning up spill and performing other chores as requested by guests or management.
Education
Diploma - Journalism and Public Relations
The Kenya Polytechnic
01.2005 - 11 2008
High School Diploma - undefined
Soliat Boys Secondary School
01.2001 - 11 2004
Skills
Communication skillsundefined
References
Lilian Were, Executive Housekeeper Emara Olesereni Hotel
Mobile: +254 720 911901
Consolata Mwangi, Former Executive Housekeeper Norfolk Hotel
Mobile: +254 721 666 580
Timeline
Housekeeping Supervisor
Emara Ole Sereni Hotel
11.2021 - Current
Housekeeping Attendant
Four Points By Sheraton
01.2018 - 10.2021
Housekeeping Supervisor
Getrude Children’s Hospital
11.2014 - 10.2017
Housekeeping Attendant
Fairmont
02.2010 - 09.2014
Diploma - Journalism and Public Relations
The Kenya Polytechnic
01.2005 - 11 2008
High School Diploma - undefined
Soliat Boys Secondary School
01.2001 - 11 2004
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