Mumtaz Khan
nairobi,Kenya
Summary
Results-driven professional with extensive experience in collaborative and independent work environments. Proven ability to foster positive relationships and contribute to team success. Committed to achieving organizational goals through hard work and dedication. Seeking to leverage skills in a dynamic organization.
Overview
19
19
years of professional experience
Work History
PA to the General Manager
Gulf food industries
02.2016 - 04.2018
- Booking and arranging travel, transport and accommodation
- Typing, compiling and preparing reports
- Managing and organizing meetings and appointments.
- Acting as first point of contact dealing with correspondence and phone calls.
- Collating and filling expenses.
- Meeting and greet visitors at all levels of seniority
- Any other duties as may reasonably be required by the manager.
- California Garden
CABIN CREW
EMIRATES AIRLINES
12.2005 - 04.2013
- Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight.
- Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.
- Welcoming passengers on board and directing them to their seats.
- Informing passengers of the aircraft safety procedures.
- Checking all passenger seat belts and galleys are secure prior to rake-off.
- Making announcements on behalf of the pilot and answering passenger questions during the flight.
- Serving meals and refreshments to passengers.
- Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
- Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.
- Giving first aid to passengers where necessary.
- Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.
- Completing paperwork, including writing a flight report.
- UNITED ARAB EMIRATES DUBAI-UAE
CABIN CREW
GULF AIR
04.2004 - 12.2005
- Attending a pre-flight briefing, during which air cabin crew are assigned their working positions for the upcoming flight.
- Carrying out pre-flight duties, including checking the safety equipment, ensuring the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board.
- Welcoming passengers on board and directing them to their seats.
- Informing passengers of the aircraft safety procedures.
- Checking all passenger seat belts and galleys are secure prior to rake-off.
- Making announcements on behalf of the pilot and answering passenger questions during the flight.
- Serving meals and refreshments to passengers.
- Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination.
- Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations.
- Giving first aid to passengers where necessary.
- Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.
- Completing paperwork, including writing a flight report.
- BAHRAIN
GUEST RELATIONS OFFICER
HYATT REGENCY HOTEL
05.2003 - 04.2004
- Receiving, welcoming and escorting the VIP guests.
- Ensuring the daily amenities of the guests is available in the rooms on a regular basis.
- Handling and assisting guests with complaints.
- Handling guests who need special care.
- Providing guests with all general, sight-seeing and entertainment information.
SECRETARY TO THE G.M.
ARABIAN ODYSSEY TRAVEL AND TOURISM
08.2002 - 04.2003
- Arranging the meetings schedule for the General Manager.
- Taking down the minutes of the meetings.
- Making travel itinerary for the G.M.
- General office work, inclusive of typing and filing.
- Attending to incoming calls.
- Looking after inbound tours. (eg :- Desert Safari, Dhow Cruise)
- Responsible for making sure the office premises is kept clean.
- DUBAI-UAE
GUEST RELATIONS OFFICER
THE SIX EIGHTY HOTEL
02.2001 - 02.2002
- Welcoming and escorting guests, handling of guest queries.
- Assisting guests with information. (eg :- local, cultural, wildlife)
- Following up on guest amenities and helping the Reception desk with check-in.
- 4 STAR NAIROBI
RADIO PRESENTER - PART TIME
SOUND ASIA FM 88
06.1999 - 12.2001
- Presenting daily evening request line.
- Topic discussions with some of the top known personalities in various fields in Kenya.
- Assist in arranging road shows and outdoor events.
- Help with ideas for advertising various products.
- General entertainment for listeners by music and talk shows.
- NAIROBI
COCA - COLA
03.1999 - 03.2000
- Arranging travel itinerary for the director of finance.
- Arranging of meetings, Typing and filing.
- Receiving incoming calls, taking minutes of meetings.
- NORTHERN AFRICA DIVISION
Sourcing Executive
Gulf food industries
- Duties involve sourcing of canned foods mostly tuna and fruits and mushrooms for the trading department of one of the leading FMCG company in Dubai
- Coordinating with our customers and suppliers on the container orders of various products
- Coordinate with the shipping lines and update accordingly with customers in various countries
- Follow up with the shipping till the goods delivered to customers.
- California Garden
Education
E-tech College of secretarial
Nairobi01.1999
High School -
Uasin Gishu High School
Eldoret, Kenya01.1998
Primary School -
Uasin Gishu Primary Schools
Eldoret01.1994
Skills
- Windows operating system
- Microsoft Office (Word, Excel, )
- Excellent understanding of communication basics and technology
- Extremely committed and self-driven
- Proven ability to work independently and within a team
- Enjoy working in a fast-paced, challenging environment
- Highly self-motivated and positive in nature
- Excellent communication, public speaking and time-management skills
- Excellent technical report writing
Personal Information
- Date of Birth: 09/25/78
- Nationality: Kenyan
- Marital Status: Single
Languages
- Kiswahili
- Urdu
- Punjabi
- English, Excellent command (write, read and speak)
- Kiswahili, Excellent command (write, read and speak)
- Urdu, Excellent command (write, read and speak)
- Punjabi, Excellent command (write, read and speak)
Timeline
PA to the General Manager
Gulf food industries
02.2016 - 04.2018
CABIN CREW
EMIRATES AIRLINES
12.2005 - 04.2013
CABIN CREW
GULF AIR
04.2004 - 12.2005
GUEST RELATIONS OFFICER
HYATT REGENCY HOTEL
05.2003 - 04.2004
SECRETARY TO THE G.M.
ARABIAN ODYSSEY TRAVEL AND TOURISM
08.2002 - 04.2003
GUEST RELATIONS OFFICER
THE SIX EIGHTY HOTEL
02.2001 - 02.2002
RADIO PRESENTER - PART TIME
SOUND ASIA FM 88
06.1999 - 12.2001
COCA - COLA
03.1999 - 03.2000
Sourcing Executive
Gulf food industries
E-tech College of secretarial
High School -
Uasin Gishu High School
Primary School -
Uasin Gishu Primary Schools