Mulemba Musyoka
Nzeeka,Kenya
Summary
A highly motivated and results-driven finance professional with strong a background in business administration and commerce, with an excellent track record of leveraging expertise in financial decision-making and profitability analysis to contribute to the growth success of the organization. A focused professional committed to contributing to finance through detailed research and publications diverse and impactful topics. Boasts admirable communication, leadership, and interpersonal skills and a solid understanding of financial management principles and practices. A technology computer, and accounting packages proficient individual who comes with a success story in both academic and professional settings, with a passion for continuous learning and development and confidence of being of significant value addition to any organization and team, with personal growth potential.
Overview
2
2
years of professional experience
Work History
Accountant
Kenya Safari Lodge & Hotels
Mombasa, Kenya
06.2024 - Current
- Oversaw full accounting cycle and prepared applicable financial statements.
- Performed general ledger reconciliations on a timely basis.
- Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
- Minimized internal accounting department backlogs by updating accounts and generating reports.
- Maintained accurate accounts for cash, fixed assets and other transactions.
- Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
- Reduced audit fees by bringing audit processes in-house.
- Coordinated project materials and schedules, facilitated communication and prepared reports.
- Prepared monthly closing entries for multiple companies' books of records.
- Delivered superior level of customer service to small business clients.
- Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
- Analyzed balance sheets for mistakes and inaccuracies.
- Researched and implemented best practices to improve audit results.
- Collaborated with external partners to complete audits.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Mitigated annual audit risks and developed final certification reports for small businesses.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
- Wrote reports, authored papers and organized supporting documentation.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Supported efficient accounting operations with high-quality administrative support.
- Updated and managed accounts payable databases, employing access controls to protect data.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
- Complied with Sarbanes-Oxley Act and GAAP principles to maintain complete transparency.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
- Performed audits of operational and financial areas to check compliance.
- Researched changes in laws to maintain adherence to financial regulations.
- Created journal entries accurately and timely for month end close processes.
- Reviewed financial information detailing assets, liabilities, and capital.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
- Assisted clients in determining business strategy and achieving profitability goals.
Loan Officer
SITU CREDIT
KIAMBU, Kenya
01.2024 - 05.2024
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed routine maintenance and repair.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Loan Officer
ByTech Credit Limited
Voi, Kenya
08.2023 - 12.2023
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Built referral business by meeting with local financial planning, home builders and real estate professionals.
- Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
- Adhered to federal and state compliance guidelines relative to retail mortgage lending.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Executed loan origination process and ordered credit reports, appraisals and preliminary title reports.
- Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
- Approved loan within specified limits or referred to appropriate approval level.
- Provided customer service support throughout the entire process from application through closing.
- Performed daily maintenance of loan applicant database.
- Participated in community events to promote bank's consumer lending services.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Approved or denied loan applications based on established guidelines.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Updated client account information and records in company databases.
Business Development Executive
SimplePay Capital Ltd
Meru, Kenya
02.2023 - 06.2023
- Assisted in the development of promotional materials such as brochures, flyers.
- Identified areas of improvement within existing processes to optimize performance outcomes.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Conducted market research and identified potential business opportunities.
- Implemented and planned marketing campaigns using print media and digital platforms.
- Analyzed competitor activities in order to understand industry trends and dynamics.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Participated in trade shows, conferences, and other events to promote company's products or services.
- Greeted and assisted customers to foster positive experiences.
- Negotiated contracts with clients for new business development initiatives.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
MBA - Finance
Kaimosi Friends University
Kaimoai12-2022
Bachelor of Commerce-Finance
Masinde Muliro University of Science & Technology
Kakamega12-2020
KCSE
Kalulini Boys High School
Kibwezi11-2014
KPSE
Kinyambu Primary School
Kibwezi12-2010
Skills
- Excellent communication skills
- Assessment skills
- Financial statement preparation skills
- Microsoft Office Suite and financial software proficiency
- Time management and organizational skills
- Analysis skills (STATA, SPSS, E-VIEWS)
- Leadership and team management
- Strategic planning and decision-making
- Investment analysis and portfolio management
Affiliations
Community Servicing and Engagement Travelling,
Swimming and Music
Leadership and Governance
Languages
English
First Language
Accomplishments
Loan Officer | situ credit limited Loan Officer | SimplePay LTD
- Increased loan portfolio by 25% within the first year through targeted outreach and relationship-building with local businesses.
- Developed and implemented a streamlined application process that reduced loan processing time by 30%, resulting in improved customer satisfaction and higher conversion rates.
- Achieved top producer status for three consecutive months, ranking in the top 10% of loan officers nationwide.
- Conducted thorough financial assessments and provided tailored loan solutions, leading to a 98% client satisfaction rate.
- Provided expert guidance on various loan products to businesses.
- Maintained a 95% loan approval rate, adhering to regulatory guidelines and risk management procedures.
- Trained and mentored new loan officers, contributing to a 20% improvement in team performance and increasing overall team loan volume.
- Participated in community outreach events, raising awareness of first-time homebuyer programs, leading to a 15% increase in applications from first-time buyers.
- Successfully negotiated 500,000 kenya shillings in business loans in the three monts.
- Increased client retention by 30% by delivering exceptional customer service and follow-up throughout the loan process.
- Managed a pipeline of 100+ loans, ensuring timely processing and reducing loan default rates by 10% through proactive monitoring and follow-up with clients.
- Developed and maintained strong relationships with both personal and commercial clients, leading to long-term partnerships and repeat business.
- Consistently ranked in the top 5% of loan officers for closing speed and loan volume within the branch.
- Successfully handled high-value, complex loan applications, providing solutions that met the unique needs of clients in both residential and commercial markets.
References
References available upon request.
Timeline
Accountant
Kenya Safari Lodge & Hotels
06.2024 - Current
Loan Officer
SITU CREDIT
01.2024 - 05.2024
Loan Officer
ByTech Credit Limited
08.2023 - 12.2023
Business Development Executive
SimplePay Capital Ltd
02.2023 - 06.2023
MBA - Finance
Kaimosi Friends University
Bachelor of Commerce-Finance
Masinde Muliro University of Science & Technology
KCSE
Kalulini Boys High School
KPSE
Kinyambu Primary School