MUKAMI MERCY
Limuru
Summary
Detail-oriented professional with experience in office administration, biomedical engineering, and virtual assistance. Leverages technical expertise to enhance office operations and deliver effective computer training. Focused on optimizing workflows and supporting organizational success.
Overview
15
15
years of post-secondary education
6
6
years of professional experience
Work History
Part Time Computer Tutor
PCEA Rironi CDC
2026.05 - Current
- Trained over 100 students in basic and advanced computer skills, enhancing their digital literacy.
- Reduced student frustration and improved learning outcomes by incorporating hands-on activities and real-world examples.
- Developed a beginner-friendly curriculum for teaching to kids aged 10-18 yrs.
- Consistently received positive feedback for patience, clarity, friendliness and adaptability in teaching.
- Fostered a positive and engaging learning environment, boosting student participation and enthusiasm.
- Managed and maintained computer lab equipment, ensuring safe and effective usage during lessons.
- Performed regular maintenance and troubleshooting on school computers and printers to ensure functionality.
Secretary
Rironi Primary & Junior School
2024.01 - Current
- Facilitated efficient communication by managing correspondence and organizing emails and mail for distribution.
- Ensured accurate pupil, staff, and school records for compliance and reference.
- Updated admission, attendance, and transfer records in school management system.
- Drafted letters, reports, notices, and meeting invitations to facilitate communication.
- Communicate important information to parents, teachers, and stakeholders.
- Coordinated logistics for school events and meetings to ensure smooth execution.
- Prepare agendas and take minutes during meetings.
- Distribute minutes and follow up on action points.
- Assist in organizing school events and meetings.
- Prepared payment schedules and maintained detailed financial records for school projects.
- Assisted in preparing budget proposals for school projects. and procurement documentation.
- Entered and updated data in school management systems to ensure accuracy.
- Compiled and generated reports for school administration and education authorities to support decision-making.
- Provide administrative support to the Head Teacher and management team.
- Assist in preparing official school documents and reports.
- Ensured confidentiality of school information to protect student and staff privacy.
Office Assistant
Compassion Int- PCEA Rironi CDC
2023.10 - 2025.12
- Managed incoming phone calls to assist clients and provide information.
- Developed and implemented office policies and procedures to enhance office efficiency and streamline operations.
- Prepared cheques for payment processing in accordance with financial protocols.
- Distributed gifts and essential items to beneficiaries during outreach events.
- Executed document management tasks including scanning, filing, printing, photocopying, and uploading to enhance project accessibility.
- Placed orders through the FCP digital platform to streamline procurement processes.
- Maintained and updated asset registers to ensure accurate inventory tracking.
- Installing appropriate software for easy printing using smart printer.
Attaché-Bio Medical Engineer
Tigoni Level IV Hospital
2022.05 - 2022.08
- Applied electrical engineering principles to design and troubleshoot systems.
- Managed medical equipment inventory and maintenance for healthcare facilities.
- Facilitated the distribution of gifts and essential items to support beneficiaries.
- Executed welding operations to create durable connections in metalwork.
- Generated and delivered receipts to caregivers for accurate financial documentation.
- Developed and implemented office policies and procedures, enhancing operational efficiency and minimizing costs.
- Handled phone inquiries from clients, providing information and assistance.
- Prepared and issued cheques for payments to vendors and services.
- Issuing gifts, and other items to beneficiaries.
- Composed letters for children under 10 years, fostering connections with their supporters.
- Updated asset registers, ensuring accurate inventory tracking and management.
Volunteer
Compassion int- P.C.E.A Rironi C.D.C.
2020.06 - 2021.06
Education
Virtual Assistant -
ALX
Nairobi , Kenya 2024.10 - 2024.11
Diploma in Medical Engineering -
The Kabete National Polytechnic
Nairobi , Kenya 2019.09 - 2023.07
Certificate ICT -
Daystar University
Nairobi , Kenya 2019.02 - 2019.03
Kenya National Of Secondary Education -
Ngarariga Girls High School
Kiambu , Kenya 2014.01 - 2018.07
Kenya National of Primary Education -
Nyoro Primary School
Kiambu , Kenya 2007.01 - 2013.12
Skills
- Educational Technology
- Curriculum Development
- Computer Troubleshooting
- Data Management
- Project Management
- Time Management
- Analytical Thinking
- Effective Communication
- Teamwork
- Leadership
- Critical Thinking
- Student Engagement
Accomplishments
- Participated in the 'MARCH FOR LIFE' on 03/25/17.
- Participated in Destiny leadership development program from 02/26/19 to 04/10/19 at Days University.
- Participated in MENTAL HEALTH program held for 3 days on 11/29/23 - 12/01/23.
- Participated in Child protection program - overview of protection and safeguarding on 07/16/24.
- Participated in Child protection program - overview of protection and safeguarding on 07/11/25.
- Attended a 6 week entrepreneurship Training at Somo from 10/16/25 - 12/10/25.
- Participated in Child Protection Program- Overview of protection and safeguarding on 07/20/26.
Languages
- English
- Kiswahili
- Native(Kikuyu)
Timeline
Part Time Computer Tutor
PCEA Rironi CDC
2026.05 - Current
Virtual Assistant -
ALX
2024.10 - 2024.11
Secretary
Rironi Primary & Junior School
2024.01 - Current
Office Assistant
Compassion Int- PCEA Rironi CDC
2023.10 - 2025.12
Attaché-Bio Medical Engineer
Tigoni Level IV Hospital
2022.05 - 2022.08
Volunteer
Compassion int- P.C.E.A Rironi C.D.C.
2020.06 - 2021.06
Diploma in Medical Engineering -
The Kabete National Polytechnic
2019.09 - 2023.07
Certificate ICT -
Daystar University
2019.02 - 2019.03
Kenya National Of Secondary Education -
Ngarariga Girls High School
2014.01 - 2018.07
Kenya National of Primary Education -
Nyoro Primary School
2007.01 - 2013.12