Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

MUINDI WILSON NGAU

Nairobi

Summary

A passionate crypto and blockchain enthusiast seeking an internship opportunity to apply my skills in community management, marketing, and user education. As a former Binance Academy Student Ambassador, Bitget Ambassador, and Community Manager at Onboard, I have gained hands-on experience in engaging users, organizing events, and promoting blockchain adoption. Currently, I am actively involved with OKX, contributing to community growth and education. Eager to learn, grow, and contribute to a dynamic team in the cryptocurrency industry

Overview

3
years of professional experience
1
Certification

Work History

OKX

OKX Community Manager and Ambassador
03.2025 - Current

Job overview

Key Responsibilities and Day-to-Day Activities:

  • Manage and grow OKX’s presence across platforms like Twitter and Telegram, maintaining high levels of engagement and brand consistency.
  • Design and execute a weekly social media calendar, including:
    Morning: “GM” posts with motivational or engagement hooks.
    Mid-morning: Interactive polls or community questions.
    Afternoon: Educational content, new feature highlights, and token listing updates.
    Mid-afternoon & evening: Memes, AMAs, or community shout-outs.
  • Host and moderate AMAs, webinars, and community sessions covering OKX app features, market insights, and crypto education.
  • Organize referral and ambassador campaigns to drive platform growth and user acquisition.
  • Lead content creation around trading tools, crypto trends, and platform tutorials.
  • Engage with crypto influencers and KOLs to amplify OKX messaging and campaigns.

Impact & Achievements:

  • Increased Twitter engagement significantly through structured content strategy and consistent community interaction.
  • Built a loyal community around the OKX brand by offering educational resources and interactive content.
  • Successfully executed influencer collaborations and regional campaigns that boosted visibility and user growth.

Bitget

Bitget Ambassador
08.2024 - 02.2025

Job overview

Key Responsibilities
  • Managed and grew a Telegram-based crypto community.
  • Provided real-time support and answered user questions about the Bitget platform.
  • Educated users on how to use key platform features like futures and copy trading.
  • Promoted campaigns, events, and trading competitions to drive engagement.
  • Facilitated the onboarding process for new users and explained referral opportunities.
  • Relayed user feedback and common issues to the Bitget team.
Daily Activities
  • Moderated and monitored community chats.
  • Welcomed and guided new users on platform usage.
  • Posted announcements and updates related to Bitget.
  • Promoted ongoing campaigns and helped users participate.
  • Addressed user inquiries and supported issue resolution.
  • Collected and documented community feedback and insights.

Onboard

Local Community Manager (Internship-Ready)
03.2024 - 07.2024

Job overview

  • Conducted workshops, events, and AMAs to educate students about blockchain and cryptocurrency.
  • Built and maintained online communities on Telegram, Twitter, and Discord.
  • Promoted Binance and other Web3 platforms through targeted marketing campaigns.
  • Assisted in onboarding new users and providing educational resources to enhance crypto adoption.

Binance Academy

Student Ambassador
03.2022 - 01.2024

Job overview

  • Led campus initiatives (events, workshops, AMAs) to educate and onboard new Binance users.
  • Cultivated and managed a thriving online community through social engagement and support.
  • Developed deep expertise in Binance products and exceeded community engagement targets.
  • Supported Web3 research projects and blockchain education initiatives.

Education

Kenyatta University

Bachelor of Science from Biochemistry
01.2023

University Overview

GPA: 2nd Class Honors Upper Division

Nairobi School

KCSE
01.2019

University Overview

GPA: Mean Grade A

Skills

Crypto & Web3 Knowledge

  • Strong understanding of blockchain technology, DeFi, and cryptocurrency trading
  • Hands-on experience with Spot & Futures trading, Copy Trading, and Web3 wallets
  • Familiar with Earn products, and staking mechanisms
  • Ability to explain and promote crypto exchange features to new users

Community Building & Marketing

  • Managing and growing communities on Telegram, Twitter (X), and Discord
  • Driving engagement through structured campaigns, memes, and educational content
  • Facilitating AMAs, webinars, and user onboarding sessions
  • Implementing affiliate/referral programs and ambassador campaigns
  • Collaborating with influencers (KOLs) for brand awareness and user acquisition

Product Marketing

  • Promoting and educating users on crypto exchange tools such as:
    Spot and Futures Trading
    Copy Trading features
    Crypto Wallets and Earn Programs
  • Creating content strategies aligned with product updates and campaigns

Event Management

  • Organizing and hosting both online and offline events
  • Conducting trading competitions, user onboarding sessions, and promotional campaigns
  • Working with external guests (like KOLs) to increase attendance and engagement

Content Creation & Campaign Promotion

  • Designing weekly/daily content calendars with structured goals
  • Posting up to 5 times per day on X to maintain consistency and visibility
  • Promoting campaigns like trading challenges, reward giveaways, and product launches
  • Explaining campaign rules, eligibility, and tracking user performance

Engagement & Communication

  • Real-time interaction and support across multiple platforms
  • Educating users about product usage and benefits
  • Handling inquiries, resolving concerns, and collecting community feedback
  • Sharing platform updates and opportunities clearly and professionally

Strategy, Planning & Execution

  • Crafting long-term growth strategies and breaking them into weekly tasks
  • Executing one engaging campaign per week across multiple channels
  • Tracking KPIs and campaign performance using sheets or internal dashboards
  • Maintaining consistency in community tone and brand message

Adaptability & Growth Mindset

  • Fast learner who stays up to date with new crypto trends and tools
  • Flexible in managing shifting priorities and technologies
  • Collaborates smoothly across teams (product, marketing, and design)

Certification

  • Certified Blockchain & KYC Professional – Blockchain Council (Ongoing)
  • Blockchain and Money – MIT Online Courseware (2021-06)
  • Binance Crash Course (Beginner & Intermediate Levels)
  • Social Media Management & Digital Marketing – Google

References

Lorena, Mathendu, Ex-Binance Community Manager, Marketing Manager at Bitget, lorena.mathendu@binance.com, +254796793103, LinkedIn: Lorena Mathendu

Timeline

OKX Community Manager and Ambassador

OKX
03.2025 - Current

Bitget Ambassador

Bitget
08.2024 - 02.2025

Local Community Manager (Internship-Ready)

Onboard
03.2024 - 07.2024

Student Ambassador

Binance Academy
03.2022 - 01.2024

Nairobi School

KCSE

Kenyatta University

Bachelor of Science from Biochemistry
MUINDI WILSON NGAU