Muhdhar Anwar Twahir
Nairobi,kenya
Summary
I graduated with a bachelor’s degree in environmental science in JKUAT, Juja after 4 years of hard work, dedication and focus and I see myself more than ready to use my skills and gain experience in different work fields as I go.
Experienced with managing branch operations and driving team performance to achieve business goals. Utilizes strategic planning and effective leadership to enhance operational efficiency. Track record of fostering strong client relationships and implementing successful financial strategies.
Overview
9
9
years of professional experience
Work History
Branch Manager
Junction Forex and Money Remittance
08.2022 - Current
- Assumed branch manager role (Garden City branch) where I took over supervision of branch activities, balancing of counters both front and back office
- In compliance with rules and regulations laid in the CBK Act and supervised subordinates on the same
Teller/Assistant Branch Manager
Junction Forex and Money Remittance
04.2022 - 08.2022
- Attended to different clients daily mostly involved in changing of foreign currencies and money transfer services
- Worked hand in hand with the branch manager regarding overall work performances of the staff, marginal profits, marketing and customer relations for the betterment of the branch
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Intern
Coast Development Authority
05.2019 - 07.2019
- Deployed on field activities where I helped supervise tree planting exercises for environmental conservation and prepared reports for the same
- I took over several projects regarding mango tree farmers in Hola, Tana River, mitigating setbacks on parties involved
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Customer Attendant/Clerk/Cashier
Mtawa Service Station
01.2016 - 05.2016
- Attended to different customers on daily basis, daily business reports and other office activities
Education
Bachelor’s Degree - environmental science
Jomo Kenyatta University of Agriculture And Technology
Juja, Nairobi11.2020
COMPUTER PACKAGES CERTIFICATE -
Data Networks Institute
05.2016
kenya certificate of secondary education -
Sheikh Khalifa Sec. School
11.2015
Skills
- Branch operations management
- Exceptional customer service
- Team development
- Teamwork and collaboration
- Patience and composure
Activities
Official member of the Jomo Kenyatta University Muslim Student Association, gaining leadership, communication, and interaction skills.
Timeline
Branch Manager
Junction Forex and Money Remittance
08.2022 - Current
Teller/Assistant Branch Manager
Junction Forex and Money Remittance
04.2022 - 08.2022
Intern
Coast Development Authority
05.2019 - 07.2019
Customer Attendant/Clerk/Cashier
Mtawa Service Station
01.2016 - 05.2016
COMPUTER PACKAGES CERTIFICATE -
Data Networks Institute
kenya certificate of secondary education -
Sheikh Khalifa Sec. School
Bachelor’s Degree - environmental science
Jomo Kenyatta University of Agriculture And Technology
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