Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Hi, I’m
Mugisha Jackson Mudasiru
Sales Representative
Nairobi
Summary
Overview
11
years of professional experience
5
years of post-secondary education
2
Languages
Work History
FORTHRIGHT PHONES AND ACCESSORIESNairobi
Sales Manager
01.2019 - Current
Job overview
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Selected correct products based on customer specifications and explained details and functionality of each.
- Maintained excellent knowledge of complex technology devices and products to assist customers in making selections to meet business and personal needs.
- Consulted with customers to assess desires and offered optimal products and services to meet individual needs.
- Identified opportunities to further business transactions via upselling and cross-selling.
- Answered questions from customers regarding products and services both by telephone and in-person.
- Maintained accurate records of sales and customer information.
- Monitored entrances and exits to promote store safety and minimize product loss.
SHINE COSMETICSKampala
Salesperson
07.2016 - 12.2017
Job overview
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Protected store assets and inventory via loss prevention procedures.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
peterMbarara
Soft Loaf Bakery
11.2012 - 05.2016
Job overview
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Proven ability to learn quickly and adapt to new situations.
- Evaluated interactions between associates and customers to assess personnel performance.
- Established and tracked quality department goals and objectives.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Created pricing schedules and determined discount rates.
- Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Supported customers continuously from sales process to product set-up and use.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
- Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
- Addressed each customers' needs and wants to recommend suitable product options.
- Coached customers' staff and demonstrated product use and maintenance.
- Hired new employees and suggested existing ones for promotions.
- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Networked at events and by phone to expand business profits and revenues.
- Educated new sales staff on store policies and customer support operations.
Education
KASHARI SECONDARY SCHOOLMbarara Uganda
High School Diploma
02.2007 - 12.2011
University Overview
PRESTIGE DRIVING SCHOOLKAMPALA ,UGANDA
from COMPREHENSIVE AND DEFENSIVE DRIVING
01.2019 - 02.2019
University Overview
Skills
Business development and planning
Additional Information
Additional Information
I can not involve in illicit and evil businesses, am a honest person that can be trusted that can be trusted. in any opportunity am given productivity is guaranteed
Timeline
Sales Manager
FORTHRIGHT PHONES AND ACCESSORIES
01.2019 - Current
PRESTIGE DRIVING SCHOOL
from COMPREHENSIVE AND DEFENSIVE DRIVING
01.2019 - 02.2019
Salesperson
SHINE COSMETICS
07.2016 - 12.2017
Soft Loaf Bakery
peter
11.2012 - 05.2016
KASHARI SECONDARY SCHOOL
High School Diploma
02.2007 - 12.2011
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