Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Timeline
Generic

MUGAMBI IAN

Data Scientist
Nairobi,40432

Summary

Experienced IT. Professional with experience in in data science, business partnering and project management. I have significant experience in ensuring that business requirements are understood , data analysis and presentation to aid in decision making and business strategy.

Overview

3
3
Certifications
8
8
years of post-secondary education
7
7
years of professional experience

Work History

Data Analyst

WCCM (Women, Conflict and Modern Mining in rwanda
Kigali
03.2021 - Current
  • Coordinated statistical data analysis, design, and information flow.
  • Designed and developed schema data models.
  • Participated in requirements meetings and data mapping sessions to understand business needs.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Transformed project data requirements into project data models.
  • Visualize data on ArcGIS story maps and dashboards for presentation to stakeholders

Service Delivery Lead

East African Breweries Limited
11.2015 - 06.2020
  • Cultivate working relationships with Supply teams and departments to identify opportunities for automation and improvement via IT solutions.
  • Create business justification documentation and scope definition for key system deployments and upgrades within brewing, logistics and manufacturing.
  • Successful delivery of IS infrastructure and non-infrastructure projects within the constraints of scope, time, cost quality and resources.
  • Financial cost benefit analysis and top line budgets for proposed IT solutions
  • Requirements analysis with key stakeholders towards business requirements specification
  • Leverage global technical and architecture teams to translate business requirements specification into
    technical specification, architecture and system design
  • Financial management and reporting in line with approved budgets
  • Prepare relevant project and business documentation such as service introduction manuals
  • Consolidate data, prepare reports and visualization for reporting to steering committee and own
    milestones approvals
  • Review contracts and define SLA’s and support for systems post go live
  • Manage internal and external partners to deliver I.S. operational services against SLAs including
    resolution of helpdesk tickets and supporting assigned business applications.
  • Responsible for maintenance of a controlled IS environment within site and driving overall momentum for service excellence within a CARM compliant environment.
  • Contributes to the discovery, analysis, management and planning of the IS project portfolio to ensure IT investment is aligned with stakeholder requirements and business priorities.
  • Manage teams to ensure timely and efficient support for existing hardware, network, telephone and power infrastructure including capacity enhancements, and, corrective and preventive maintenance.

SERVICE DELIVERY ANALYST

DIAGEO
  • SUPPLY,, , EAST AFRICAN BREWERIES LIMITED (KENYA, UGANDA, TANZANIA) January ’11 – October ’15 ü Management of IT operations within production sites in East Africa by providing technical support for servers, hardware, industrial systems and networks within production sites.
  • Project management as the technical lead (IT) for Supply Chain Projects and Project Manager for IT projects.
  • Develop, review and manage contracts and Service Level Agreements (SLA) with vendors for outsourced IT services within the supply chain.
  • Plan and conduct DRP testing for all critical production and supply chain systems.
  • System administration for manufacturing systems, local intranet applications, asset tracking and reporting and user support for general IT issues at three production sites in Kenya.
  • Training and knowledge transfer with local support personnel in Kenya, Uganda, and Tanzania to have the first line of support and escalation for supply chain IT issues in market ü Coordinate collaboration with other Diageo markets and reporting on global forums on information security, asset management, application management and ICT best practice.
  • 2 Mugambi Ian Mururu: Resume 3 SERVICE DELIVERY LEAD-UGANDA, DIAGEO, EAST AFRICAN BREWERIES LIMITED June ’14 – June ‘15 ü Lead and motivate local IS team to ensure that agreed levels of service delivery to the business are met ü Leading procurement and vendor contracts for in-country requirements ü Develop and implement local IT policy and procedures cascaded from global teams ü Ensure ICT compliance and adherence to all statutory requirements as well work with global compliance and risk management (CARM) teams to monitor and ensure no breaches of the relevant, employee code of conduct policies.
  • Interface with other business functions to advice ensure maximum value is achieved on ICT and systems.
  • Management of financial budgets and costs within Information Services (I.S.) function.

TECHNICAL LEAD

PROJECT ‘U', EAST AFRICAN BREWERIES LIMITED
06.2010 - 12.2010
  • Prepare service introduction manual and associated documentation required to transition the project into Business As Usual (BAU) ü Coordinate the activities of outsourced build and deployment team to ensure project timelines are met ü Build and deploy machines to users and transfer data from Windows 2000 machine to Vista machine ü User support for any Vista related issues and escalation point for technical issues and user queries.
  • Reporting and communication with Global Diageo project team.

Project Manager

WEB DEVELOPER – AFLAME INTERNATIONAL
02.2008 - 12.2009
  • Requirements analysis with key stakeholders towards business requirements specification ü Leverage global technical and architecture teams to translate business requirements specification into technical specification, architecture and system design ü Financial management and reporting in line with approved budgets ü Prepare relevant project and business documentation such as service introduction manuals ü Consolidate data, prepare reports and visualization for reporting to steering committee and own milestones approvals ü Review contracts and define SLA’s and support for systems post go live ü Manage internal and external partners to deliver I.S.
  • Operational services against SLAs including resolution of helpdesk tickets and supporting assigned business applications.
  • Systems administrator ü Responsible for maintenance of a controlled IS environment within site and driving overall momentum for service excellence within a CARM compliant environment.
  • Contributes to the discovery, analysis, management and planning of the IS project portfolio to ensure IT investment is aligned with stakeholder requirements and business priorities.
  • Manage teams to ensure timely and efficient support for existing hardware, network, telephone and power infrastructure including capacity enhancements, and, corrective and preventive maintenance., ü Design and create organizations website ü Update webpages and keep content current to date ü Create client and partner database ü Conduct in house training on IT – Database use and general IT ü User support and IT office support ü Any other tasks as assigned.

Education

Master of Science - Information Systems - Applied Machine Learning

CARNEGIE MELLON UNIVERSITY
06.2020 - 12.2021

Bachelor of Science - Software Engineering

KENYATTA UNIVERSITY
08.2005 - 12.2011

Skills

Machine Learning

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Accomplishments

  • Successfully delivered Supply KPI dashboard for key metrics visualization and reporting across supply sites in Kenya. Successfully managed project to upgrade KBL core brewing system Brewmaxx.
  • Successfully delivered HR medical benefits dashboard for key metrics visualization and reporting across business units in East Africa.
  • Automated shift reporting and KPI calculations for brewing systems from paper based shift reports to automated data models and dashboards for core brewing system " Brewmaxx".
  • Delivered IT network and infrastructure for a £117,000,000 Senator Keg brewery in Kisumu.
  • Delivered key supply SCADA systems for monitoring and visualization of quality and production parameters. Successfully piloted and deployed Informance and Harford systems across Diageo supply sites globally.
  • Defining contracts and setting up SLA’s for network links, network support, PC and server support as well as end user support.

Software

Python

SQL

Tableau

Certification

Data science - Moringa

Timeline

Data Analyst

WCCM (Women, Conflict and Modern Mining in rwanda
03.2021 - Current

Master of Science - Information Systems - Applied Machine Learning

CARNEGIE MELLON UNIVERSITY
06.2020 - 12.2021

Data science - Moringa

04-2020

Service Delivery Lead

East African Breweries Limited
11.2015 - 06.2020

TECHNICAL LEAD

PROJECT ‘U', EAST AFRICAN BREWERIES LIMITED
06.2010 - 12.2010

Project Manager

WEB DEVELOPER – AFLAME INTERNATIONAL
02.2008 - 12.2009

Bachelor of Science - Software Engineering

KENYATTA UNIVERSITY
08.2005 - 12.2011

SERVICE DELIVERY ANALYST

DIAGEO

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