
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Distance learning Diploma in office equipment, administration and staff management
Advanced knowledge in computing theory
Proficient in Python programming
Intermediate Bash scripting skills
Intermediate networking skills
Intermediate defensive cybersecurity
Intermediate AWS services knowledge
Intermediate machine learning skills
Advanced MySQL proficiency
Intermediate proficiency in C and C
Proficient in BASIC assembly programming
Network protocol expertise
System administration
Service support
Information protection
Network diagnostics
Staff education and training
Operating systems
System configuration
End-user training
Teamwork and collaboration
Problem-solving
Excellent communication
Desktop support
Software installation
Technical support
Data recovery
User support
Online technical support
Network administration
Available on request.