Moses Odipo

Moses Odipo is a business development and banking operations professional with over 16 years of experience in Retail, SME and Corporate Banking. I successfully launched the Platinum Branch in Nairobi Karen, growing assets to Kshs 2.1B and liabilities to Kshs 2.5B, achieving profitability within six months. As Manager of the Business Club, I expanded membership from 1,200 to 2,650 and increased deposits by Kshs 1.7B in one year. I run and managed the KCB Non financial services unit through Trainings, Networking, B2B benchmarking matchmarking through various partners that included the various international trips for partnerships. Moses holds a master's in project management and a Bachelor of Agriculture, and is a TPMA-certified Trainer (IFC).

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

• Spearheaded the growth of KCB Karen Platinum Branch from zero to Ksh 2.1B loan book, 7K accounts, and Ksh 2.5B in deposits within two years, achieving break-even within six months.
• Cultivated excellent customer relationships, achieving a 91% satisfaction index.
• Maintained a loan portfolio PAR of 1.3% against a 5% target, demonstrating exceptional credit risk management.
• Championed Biashara Club loan portfolio growth, increasing it by Ksh 1.3B in two years.
• Reduced branch PAR from 13.6% to 7% in 2014, significantly improving portfolio quality.
• Grew the SME loan book from Ksh 12M to Ksh 245M within one year, exceeding growth and profitability targets.
• Awarded Best Retail Banker in Kenya for outstanding performance in asset and liability growth at KCB Bank.
• Recognized as 2nd Best SME Banker for exceptional SME relationship management and achieving the highest club recruitment.
• Received 7 Snap Awards for exceptional teller performance, executing up to 480 transactions in a single day.
• Awarded for exceptional brand visibility and customer engagement under the social media category at KCB.
• Elected as a trustee member for the KCB staff DC pension scheme for two consecutive terms.
• Recognized as Best in the SSP Programme, achieving the highest number of interviews and successful referrals in the country.

Beyond my professional qualifications, I bring a strong passion for financial empowerment and SME development, having led various community-based training sessions for entrepreneurs on access to finance and formalization. I’m fluent in English and Swahili, which helps me engage effectively with a wide range of clients and stakeholders across Kenya.

I enjoy mentoring young professionals, reading thought leadership pieces on African economic transformation, and participating in professional networks that focus on trade finance and inclusive banking. These interests keep me grounded, curious, and constantly seeking new ways to add value to both clients and my team.