MOSES OCHIENG'
Mombasa
Summary
Results-driven Human Resource Professional offering 19+ years in achieving positive human resources results for diverse companies. Proven track record of driving transformative initiatives, fostering positive workplace culture, and aligning HR strategies with organizational goals. Adept at navigating complex labour relations, implementing innovative employee engagement programmes, and leading change processes. Seeking to leverage expertise to contribute to great organizations for continued success. Well-qualified Human resource practitioner with strong industrial relation background and proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Human Resource Manager
Bohemian Flowers Limited
Naivasha, Naivasha District
08.2024 - Current
- Managed employee relations issues professionally, resolving 95% of conflicts efficiently while maintaining strict confidentiality.
- Led the employee relations strategy, achieving a 30% reduction in grievance cases through proactive policy revisions, early intervention, and conflict mediation.
- Implemented a customized performance management system, increasing continuous feedback interactions by 50% and improving overall employee performance outcomes by 25%.
- Maintained payroll and benefits administration across multiple locations with 99.5% accuracy, significantly minimizing financial discrepancies.
- Ensured full compliance with local, state, and federal laws, achieving 100% alignment with regulatory standards and internal policies.
- Promoted diversity and inclusion by launching targeted programs and inclusive hiring practices, resulting in a 20% increase in diverse candidate hiring and improved inclusion scores.
Human Resource Manager- Consultant
Sakia Investments Limited
Mombasa, Mombasa District
01.2024 - 07.2024
- Recruited and hired high-potential candidates for critical roles, improving team performance and contributing to a 15% increase in departmental productivity.
- Ensured strict adherence to labour laws and regulations, reducing legal and compliance risks by 30% through proactive monitoring and corrective actions.
- Designed and delivered targeted training programs, enhancing employee skills and productivity with a success rate of 20%+ improvement in job effectiveness.
- Facilitated cross-functional resource collaboration, increasing operational efficiency and reducing project delays by 25%.
- Reviewed and optimized project scopes regularly, ensuring proper resource allocation and reducing resource-related bottlenecks by 35%.
Human Resources Business Partner (HRBP)- Employee Relations Manager
Mabati Rolling Mills Limited
Mombasa, Mombasa District
09.2023 - 12.2023
- Conducted company-wide training on Supervisory Management, Emotional Intelligence, Conflict Resolution, and Labour Relations, resulting in a 20% improvement in employee performance and satisfaction scores.
- Led the review and implementation of HR policies, achieving an 80% successful adoption rate across all departments.
- Worked with cross-functional teams to develop integrated HR-business solutions, improving operational alignment by 25%.
- Developed HR performance metrics and tracking tools, improving policy effectiveness measurement by 45%.
- Ensured full legal compliance in all HR practices, preventing potential lawsuits or fines and achieving a 100% compliance record.
- Delivered leadership development workshops for mid-level managers, resulting in a 25% increase in leadership competency scores.
Group Human Resources Manager
Global Tea and Commodities (Kenya) Limited
Mombasa, Mombasa District
03.2013 - 01.2022
- Transformed HR operations by implementing best-in-class HR policies, HRIS systems, and comprehensive staff training, improving HR service delivery efficiency by 40%.
- Designed and launched employee well-being programs, reducing employee turnover by 30% and improving overall wellness participation rates by 45%.
- Spearheaded diversity and inclusion initiatives, improving representation of diverse groups by 20% and strengthening inclusive culture metrics.
- Redesigned the learning and development program with VR modules and personalized learning paths, increasing skills acquisition by 50% and productivity metrics by 20%.
- Led a cross-functional succession planning initiative, identifying and developing 50 high-potential employees for key leadership roles over two years, improving leadership pipeline strength by 35%.
- Promoted a positive work culture by enhancing open communication, teamwork, and collaboration, increasing culture and engagement scores by 30%.
- Conducted regular HR audits across departments, identifying gaps and improving policy adherence by 40%, while reducing compliance risks by 35% through corrective action plans and monitoring.
Human Resources Manager
Transeast Group Limited
Mombasa, Mombasa District
01.2006 - 02.2013
- Developed and executed a comprehensive succession planning strategy, identifying and nurturing 50 high-potential employees for future leadership roles within two years.
- Handled employee relations professionally, resolving 50% of conflicts efficiently while maintaining full confidentiality.
- Developed and managed the HR budget, optimizing costs across compensation, benefits, and training to achieve budget efficiency targets.
- Facilitated open communication channels through regular town halls and roundtable sessions, enhancing trust and transparency by over 40% (employee feedback indicators).
- Implemented a customized performance management system, providing continuous feedback and development touchpoints that improved performance outcomes by 30%.
Education
Master of Business Administration (MBA) - Human Resource Management
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
01.2023
Bachelor of Business Management - Finance & Banking
Moi University
01.2012
Kenya Certificate of Secondary Education (KCSE) - undefined
Disii Mixed Secondary School
01.1995
Skills
- Employee relations
- Organizational development
- Employee onboarding
- HR policies and procedures
- Recruitment and selection
- Microsoft office proficiency
- Employee handbook development
- Training development
- Compensation and benefits
- Legal compliance
- Performance appraisal
- Workforce planning
- Succession planning
- Onboarding and orientation
- Talent management
- Employment law
- Regulatory compliance
- Grievance handling and redressal
- Policy making and enforcement
- HR leadership
- Decision-making
- Conflict resolution
- Problem-solving abilities
- Performance management
- Multitasking Abilities
Websites
Certification
- Certified Corporate Trainer
- Trainer of Trainers (ToT)
- Certified Professional Mediator
- Certified Internal Auditor
- Certified CBA Negotiator
- Performance, Leadership & Strategic Management Coach
- Lean Six Sigma Expert Trainer
- Certified Professional Mediator- (CPM)
- Certified Human Resource Professional (CHRP-K)
- Certified Public Accountant (CPA-K)
Accomplishments
- Recruited and hired high-potential candidates for critical roles, boosting team performance and achieving a 15% increase in departmental output.
- Implemented a data-driven performance management system, increasing employee goal attainment by 30% and improving overall performance by 25%.
- Developed and rolled out employee engagement surveys, enhancing overall employee satisfaction by 20%.
- Redesigned the learning and development program using VR training modules and personalized learning paths, achieving a 50% increase in skill acquisition and a 20% improvement in productivity indicators.
- Revamped the employee onboarding process with a mobile-first digital orientation, reducing ramp-up time by 30% and increasing first-year retention by 25%.
Affiliations
Full Member, Institute of Human Resource Management (IHRM)
H R Qualifications
- Talent Acquisition & Workforce Planning
- HR Policy & Compliance
- Employee Relations & Performance Management
- Organizational Development & Change Management
- Diversity & Inclusion
References
Upon Request
Research And Publications
Human Resource Management Practices on Employee Performance in the Tea Sector
Training Programs Facilitated
- Building a Culture of Leadership Excellence
- Leveraging Your Strength for Leadership Impact
- Mastering Leadership Complexity and Plurality
- Inspiring and Motivating Diverse Talent Teams
- Leadership at Scale and Scope
- Managing People
- Corporate Social Responsibility
- Lean Six Sigma Green Belt Training
- Administrative Skills and Logistics Management
- HR for Non-HR Professionals
- Employee and Labour Relations in Kenya
- Labour Laws in Kenya
- Performance Management
- Compensation and Benefits Management
- HR Policy Management
- Workplace Counseling & Emotional Intelligence
- Workforce Analytics & Performance Management
- HR Role in Boosting Productivity & Leadership Development
- Executive Retirement Planning Seminar
- Global Standard for Food Safety & HR Compliance
Training And Lecturing Experience
- Jomo Kenyatta University of Agriculture and Technology (JKUAT) - Mombasa Campus (Lecturer, Business Courses - since 2023)
- Mombasa School of Aviation Technology (Part-Time Lecturer, 2010 - 2012)
- Hi-Tec Professional Studies College (Part-Time Lecturer, 2009 - 2011)
Key Hr Qualifications
- Talent Acquisition & Workforce Planning
- HR Policy & Compliance
- Employee Relations & Performance Management
- Organizational Development & Change Management
- Diversity & Inclusion
Personal Information
Title: Senior Human Resource and Industrial Relation Professional
Hobbies and Interests
- Building strong employer brand
- Staying competent and productive
- Maintaining harmony between employees and Management
- Setting clear goals, (KPI/OKRs)
- Compliance with employment Laws
Timeline
Human Resource Manager
Bohemian Flowers Limited
08.2024 - Current
Human Resource Manager- Consultant
Sakia Investments Limited
01.2024 - 07.2024
Human Resources Business Partner (HRBP)- Employee Relations Manager
Mabati Rolling Mills Limited
09.2023 - 12.2023
Group Human Resources Manager
Global Tea and Commodities (Kenya) Limited
03.2013 - 01.2022
Human Resources Manager
Transeast Group Limited
01.2006 - 02.2013
Master of Business Administration (MBA) - Human Resource Management
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
Bachelor of Business Management - Finance & Banking
Moi University
Kenya Certificate of Secondary Education (KCSE) - undefined
Disii Mixed Secondary School