Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Additional Information
References
RESEARCH & PUBLICATIONS
TRAINING PROGRAMS FACILITATED
ADDITIONAL EXPERIENCE
TRAINING & LECTURING EXPERIENCE
KEY HR QUALIFICATIONS
Interests
Work Availability
Timeline
Generic
MOSES OCHIENG’

MOSES OCHIENG’

Senior Human Resource And Industrial Relation Professional
Mombasa,Coast

Work Preference

Location Preference

Hybrid

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home option

Summary

Well-qualified Human resource practitioner, strong industrial relation background with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Experienced with managing employee relations, recruitment, and compliance. Utilizes strategic HR planning to align talent resources with organizational goals. Track record of enhancing team performance and fostering positive work culture through effective communication and conflict resolution.

Results-driven Human Resource Professional offering 19+ years in achieving positive human resources results for diverse companies. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

22
22
years of professional experience
9
9
Certificates
1
1
Language

Work History

Human Resource Manager

Bohemian Flowers Limited
08.2024 - Current
  • Drive HR management initiatives that support organizational growth.
  • Partner with department heads to provide guideline on employee relations, performance management, and workforce planning.
  • Manage full employee lifecycle, including recruitment, onboarding, L&D, and employee engagement.
  • Lead employee relations strategy, reducing grievance case by 30% through proactive policy revisions and conflict mediation.
  • Review, develop and implement strategic plans, HR policies and procedures that are aligned to the human resources best practices in the organization.
  • Overseeing and training supervisors and managers on budget drafting and implementation, performance management best practices and grievance and discipline management mechanisms.
  • Achievements:
  • Managed employee relations for a workplace of 3,400+ resolving workplace disputes and implementing corrective actions
  • Spearheading HR functions, including recruitment, compensation, talent development, compliance, and corporate training for 3,400+ employees.
  • Developing and implementing HR policies and strategic plans aligned with best ER practices.
  • Designed and launched wellness programs, resulting in a 20% improvement in employee satisfaction scores
  • Facilitated collective bargaining progresses, maintaining positive labour relations and minimizing work disruptions
  • Developed and implemented employee recognition programs, boosting morale and retention rates
  • Amicably handled over 600 industrial/ labour related court cases to closure

Human Resource Manager- Consultant

Sakia Investments Limited
01.2024 - 07.2024
  • Overseeing various aspects of the employment process, including recruitment, onboarding, and training of new staff members.
  • Handle compensation, benefits and ensure labour law compensation
  • Strengthening the relationships between managers and supervisors and the employees they oversee.
  • Ensuring workplace safety by overseeing and conducting safety training, managing workplace injury logs and reporting and handling any worker's compensation needs that may arise.
  • Provides day-to-day performance management guidance to line management
  • Champion retention and succession planning strategies.
  • Achievements:
  • Successfully recruited and hired high-potential candidates for critical roles, leading to improved team performance.
  • Implementing a data-driven performance management system resulting in increased employee goal attainment and improved overall performance.
  • Ensuring adherence to all relevant labor laws and regulations, minimizing potential legal risks. Designed and delivered training programs that significantly enhanced employee skills and productivity with a success rate of at least 20%

Human Resources Business Partner (HRBP)- Employee Relations Manager

Mabati Rolling Mills Limited – Mariakani
Mombasa, Kenya
09.2023 - 12.2023
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Partners with the legal department as needed/required.
  • In charge of employee relations and compliance, company regulatory and legal requirement. Identifies training needs for business units and individual executive coaching needs.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • Consults with line management, providing HR guidance when appropriate.
  • Achievements:
  • Developed and rolled out employee engagement surveys, improving overall satisfaction by 20%.
  • Conducted company-wide training on Supervisory Management, Emotional Intelligence, Conflict Resolution, and Labour Relations resulting in a 20% improvement in employee performance and satisfaction.
  • Led the review and implementation of multiple HR policies, achieving an 80% success rate.
  • Designed a data-driven performance management system, increasing internal promotions by 35% in 4 months.
  • Conducted regular training sessions for managers on handling employee issues and fostering inclusive environments
  • Collaborated with legal counsel to ensure company policies complied with national labour laws and industry regulations.
  • Collaborated with cross-functional teams to develop integrated solutions for business challenges.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Enhanced employee engagement by implementing innovative HR programs and initiatives.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Spearheaded talent acquisition efforts for organizational success and strategic growth.

Group Human Resources Manager

Global Tea and Commodities (Kenya) Limited
Mombasa, Kenya
03.2013 - 01.2022
  • Developing and executing the overarching HR strategy across all subsidiaries or business units within the group. Harmonizing HR policies, driving talent development, fostering a unified organizational culture, and ensuring compliance with labor laws and best practices. A strategic business partner, aligning HR initiatives with the group’s long-term goals while ensuring efficient HR service delivery across entities.
  • Transformed HR operations by implementing best-in-class HR policies, HRIS technology, and staff training.
  • Designed and launched employee well-being programs, reducing turnover by 30%.
  • Led a performance-based recognition program, enhancing workforce engagement by 25%.
  • Spearheaded diversity and inclusion initiatives, resulting in a more inclusive workplace culture.
  • Redesigned the company's learning and development program, incorporating VR training modules and personalized learning paths, leading to a 50% increase in employee skill acquisition and a 20% improvement in productivity metrics.
  • Revamped the employee onboarding process by implementing mobile-first orientation program, reducing new hire ramp-up time by 30% and increasing first-year retention rates by 25%.
  • Initiated and managed a cross-functional team to develop a comprehensive succession planning strategy, identifying and nurturing 50 high-potential employees for key leadership roles over a two-year period.
  • Ensured compliance with labor laws and regulations through diligent monitoring of policies and procedures.
  • Promoted a positive work culture by fostering open communication and collaboration among team members.
  • Evaluated performance management systems for continuous improvement opportunities, leading to a more effective feedback process for employees.
  • Coached managers on how to handle difficult employee situations or disputes professionally while adhering to company policies.
  • Implemented succession planning strategies to prepare the organization for future leadership needs.

Human Resources Manager

Transeast Group Limited
01.2006 - 02.2013
  • Managing the employee lifecycle and ensuring the well-being of the workforce.
  • Overseeing recruitment, onboarding, training, performance management, and employee relations, while also ensuring compliance with employment laws and regulations
  • Bridging between management and employees, communicating company policies and ensuring clear communication.
  • Overseeing the learning and development function, ensuring employees have access to opportunities for professional growth.
  • Developing and manage the HR budget, including compensation, benefits, and training expenses.
  • Contributing to the organization's strategic planning by identifying HR needs and developing HR strategies that support business goals.
  • Ensure that all HR practices comply with relevant employment laws and regulations.
  • Achievements
  • Implemented new overtime control systems, reducing costs by 60%.
  • Trained team leaders on HR best practices and policy implementation
  • Enhanced employee relations, reducing workplace disputes by 10%.

Human Resources Assistant

Transeast Group Limited
04.2004 - 06.2006
  • Assisted in recruitment processes, onboarding, and HR documentation.
  • Managed employee benefit programs, improving satisfaction by 15%.

Education

Master of Business Administration (MBA) - Human Resource Management

Jomo Kenyatta University of Agriculture and Technology (JKUAT)
01.2023

Bachelor of Business Management - Finance & Banking

Moi University
01.2012

Kenya Certificate of Secondary Education (KCSE) - undefined

Disii Mixed Secondary School
01.1995

Skills

HRIS Platforms: Business Solution, SAGE, Navision

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Certification

Certified Corporate Trainer – Expert in facilitating professional development programs for organizational growth.

Affiliations

Full Member, Institute of Human Resource Management (IHRM)

Accomplishments

  • Spearheading HR functions, including recruitment, compensation, talent development, compliance, and corporate training for 3,500+ employees.
  • Developing and implementing HR policies and strategic plans aligned with best ER practices.

· Successfully recruited and hired high-potential candidates for critical roles, leading to improved team performance.

· Implementing a data-driven performance management system resulting in increased employee goal attainment and improved overall performance.

  • Developed and rolled out employee engagement surveys, improving overall satisfaction by 20%.
  • Conducted company-wide training on Supervisory Management, Emotional Intelligence, Conflict Resolution, and Labour Relations resulting in a 20% improvement in employee performance and satisfaction.
  • Redesigned the company's learning and development program, incorporating VR training modules and personalized learning paths, leading to a 50% increase in employee skill acquisition and a 20% improvement in productivity metrics.
  • Revamped the employee onboarding process by implementing mobile-first orientation program, reducing new hire ramp-up time by 30% and increasing first-year retention rates by 25%.

Additional Information

KEY HR QUALIFICATIONS

Talent Acquisition & Workforce Planning – Expertise in sourcing, recruitment, and succession planning.
HR Policy & Compliance – Strong understanding of labour laws, workplace policies, and legal frameworks.
Employee Relations & Performance Management– Implementing effective engagement and retention strategies.
Organizational Development & Change Management– Driving HR transformation initiatives.
Diversity & Inclusion – Promoting equitable workplaces and cultural integration.

Certified Professional Mediator


References

  • Roger, Lucheli, Health and Safety Manager, roger.lucheli@transeastgrp.com, +254 725 495 127, Transeast Group Ltd
  • Moses, Ombokh, Senior Manager – Industrial Relations & Welfare, ombokhmoses@gmail.com, +254 722 509 717, Kenya Airways (KQ)
  • Japheth, Alande, Manager – Performance Management, alande@kra.go.ke, +254 722 320 038, Kenya Revenue Authority (KRA)

RESEARCH & PUBLICATIONS

Human Resource Management Practices on Employee Performance in the Tea Sector

TRAINING PROGRAMS FACILITATED

  • Extensive experience in designing and delivering high-impact training sessions across HR, leadership, operations, and compliance. Notable training programs recently facilitated include:
  • Building a Culture of Leadership Excellence
  • Topics:
  • Leveraging Your Strength for Leadership Impact
  • Mastering Leadership Complexity and Plurality
  • Inspiring and Motivating Diverse Talent Teams
  • Leadership at Scale and Scope
  • Managing People
  • Corporate Social Responsibility
  • Lean Six Sigma Green Belt Training
  • Delivered hands-on training on Lean Six Sigma methodology, project management tools, and process improvement strategies.
  • Administrative Skills and Logistics Management
  • Enhanced administrative staff capabilities in logistics planning, communication, document control, and task management.
  • HR for Non-HR Professionals
  • Empowered non-HR personnel with essential knowledge of HR functions, compliance, and employee support strategies.
  • Employee and Labour Relations in Kenya
  • Focused on building harmonious workplace environments through effective grievance handling, union engagement, and dispute resolution.
  • Labour Laws in Kenya
  • Provided in-depth training on employment legislation, legal obligations, and compliance frameworks under Kenyan law.
  • Performance Management
  • Trained managers and supervisors on goal setting, appraisal systems, feedback mechanisms, and talent development.
  • Compensation and Benefits Management
  • Covered strategic reward systems, job evaluation, salary structuring, and incentive design.
  • HR Policy Management
  • Guided HR professionals on the formulation, implementation, and review of workplace policies in alignment with organizational goals and legal standards.
  • Workplace Counseling & Emotional Intelligence – (IHRM, 2017)
  • Workforce Analytics & Performance Management – (2017)
  • HR Role in Boosting Productivity & Leadership Development – (2018)
  • Executive Retirement Planning Seminar – (2018)
  • Global Standard for Food Safety & HR Compliance – (2019)

ADDITIONAL EXPERIENCE

  • HR Business Partner – Employee Relations and Change Management, Mabati Rolling Mills Limited
  • HR Project Consultant, Schaltmax Company Limited, Balteum Consulting Limited

TRAINING & LECTURING EXPERIENCE

  • Jomo Kenyatta University of Agriculture and Technology (JKUAT) – Mombasa Campus (Lecturer, Business Courses – since 2023)
  • Mombasa School of Aviation Technology (Part-Time Lecturer, 2010 – 2012)
  • Hi-Tec Professional Studies College (Part-Time Lecturer, 2009 – 2011)

KEY HR QUALIFICATIONS

  • Talent Acquisition & Workforce Planning – Expertise in sourcing, recruitment, and succession planning.
  • HR Policy & Compliance – Strong understanding of labour laws, workplace policies, and legal frameworks.
  • Employee Relations & Performance Management – Implementing effective engagement and retention strategies.
  • Organizational Development & Change Management – Driving HR transformation initiatives.
  • Diversity & Inclusion – Promoting equitable workplaces and cultural integration.

Interests

Build strong employer brand Stay competent and productive Maintain harmony between employees and Management Setting clear goals, (KPI/OKRs)Compliance with employment Laws

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resource Manager

Bohemian Flowers Limited
08.2024 - Current

Human Resource Manager- Consultant

Sakia Investments Limited
01.2024 - 07.2024

Human Resources Business Partner (HRBP)- Employee Relations Manager

Mabati Rolling Mills Limited – Mariakani
09.2023 - 12.2023

Group Human Resources Manager

Global Tea and Commodities (Kenya) Limited
03.2013 - 01.2022

Human Resources Manager

Transeast Group Limited
01.2006 - 02.2013

Human Resources Assistant

Transeast Group Limited
04.2004 - 06.2006

Bachelor of Business Management - Finance & Banking

Moi University

Kenya Certificate of Secondary Education (KCSE) - undefined

Disii Mixed Secondary School

Master of Business Administration (MBA) - Human Resource Management

Jomo Kenyatta University of Agriculture and Technology (JKUAT)
MOSES OCHIENG’Senior Human Resource And Industrial Relation Professional