Moses Ndolo Kioko
Ngong,Kajiado
Summary
Reliable kitchen assistant with a flexible schedule and a commitment to meeting the needs of the kitchen and team. Adaptable to varying workloads and able to take on additional responsibilities as needed. Ability to maintain a clean and efficient kitchen environment while effectively supporting the chef in a variety of tasks.
Overview
16
16
years of professional experience
Work History
Assistant Waiter
Queens hotel
Ngong , Kenya
02.2023 - Current
- Enhanced guest dining experiences through exceptional customer service.
- Collaborated with kitchen staff to ensure menu accuracy and uphold quality standards.
- Monitored guest needs throughout meals for seamless dining experiences.
- Anticipated guest requirements, responding promptly and acknowledging all patrons during busy periods.
- Maintained cleanliness in dining area by wiping down tables after each seating.
- Cleared dishes between courses and refilled drinks as needed.
- Served requested condiments or accompaniments, ensuring timely delivery.
- Verified food quality and quantity prior to serving to customers.
Assistant Waiter
Sunset Resort
Ngong, Kajiado
02.2018 - 08.2022
- Assisted servers in delivering food and beverages to guests promptly.
- Prepared tables for service, including setting utensils and arranging centerpieces.
- Set up tables in between patrons to reduce wait times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Filled condiments and napkin containers during slack periods.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Housekeeping Assistant
Karen country lodge
Karen, Nairobi
12.2012 - 06.2016
- Waste Management: Operated incinerators and rubbish compactors for waste disposal.
- Environmental Maintenance: Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures.
- Guest Amenities: Replenished hotel amenities such as drinking glasses and writing supplies.
- Room Turnaround: Cleaned and prepared vacant rooms for occupancy Facility.
- Maintenance: Maintained hotel locker rooms, lounges, and back-of-house areas.
- Uses a concise and professional tone.
Kitchen Assistant
Landing Country Club
Kiserian, Kajiado
02.2010 - 12.2011
- Prepare and plated meals, adhering to strict quality and presentation standards.
- Assisted in inventory management, reducing food wastage by 15%.
- Implemented new food safety protocols, resulting in a 30% improvement in kitchen hygiene.
- Collaborated with chefs to develop seasonal menus, receiving praise from guests for innovative dishes.
- Executed grill station, consistently ensuring timely and accurate preparation of grilled items.
- Worked efficiently during peak hours, contributing to a 20% reduction in customer wait times.
Education
GED -
NJORO BOYS HIGH SCHOOL
Nairobi, Kenya12-2009
Skills
- Amenities replenishment
- Menu knowledge
- Customer service
- Cleaning techniques
- Ordering cleaning supplies
- Product knowledge
Hobbies and Interests
- Traveling
- Painting or graphic design
- Sports
- Exercising
- Outdoor activities
- Community service
- Photography
- Cooking or baking
- Playing a musical instrument
Languages
- English
- Swahili
Contacts
+254704435015, moseskioko17@gmail.com
Languages
English
Upper Intermediate (B2)
B2
Kiswahili
Upper Intermediate (B2)
B2
Timeline
Assistant Waiter
Queens hotel
02.2023 - Current
Assistant Waiter
Sunset Resort
02.2018 - 08.2022
Housekeeping Assistant
Karen country lodge
12.2012 - 06.2016
Kitchen Assistant
Landing Country Club
02.2010 - 12.2011
GED -
NJORO BOYS HIGH SCHOOL