MOSES MUUO KIOKO
Corporate Administration
MACHAKOS
Summary
To become a competent professional in the field of corporate administration through rendering services enthusiastically and to the satisfaction of clients.
A highly motivated graduate in Bachelor’s degree in Business Administration. I am good at working in a fast-paced environment that requires strong organizational skills, quick decision making and teamwork. I am committed to problem solving with the ability to independently and quickly make decisions and alterations in the face of challenges. I am committed to meet specific customer demands and meet the diverse customer range of needs.
Results-oriented, talented at public speaking and presentation development. Offers deep media contacts and extensive experience with investor relations. Solid leadership of communications and marketing teams focused on corporate promotion.
Overview
6
6
years of professional experience
15
15
years of post-secondary education
Work History
Branch Marketing Officer
Univision DT Sacco
02.2024 - Current
- Coordinating marketing activities in the branch
- Supervising marketing field clerks
- Recruiting individuals and formal groups into the sacco
- Collection of competitor analysis
- Building and maintaining existing client relationship, maintaining contact and customer database within the branch
Customer Care Officer
Univision DT Sacco
01.2024 - 01.2025
- Serving members at the front office
- Cross-selling Sacco products in the front office
- Handling member enquiries in the office as well as in the field
- While serving under that position I have been able to maintain a positive image of the Branch and the Sacco Society in general
- Familiarize Univision DT Sacco within the diverse Machakos county and all the other sub-counties as I have been engaged from time to time
- Improved customer experience in the office as well as satisfaction, this has seen has have improved customer retention rate
Marketing Field Clerk
Univision DT Sacco
02.2023 - 12.2023
- Being in charge of all marketing operations in the branch
- Spearheading branch targets as far as member onboarding is concerned
- Follow up on recruited members, maintenance and activation
- Facilitating member training and general education to members
Sales Executive
Univision DT Sacco
05.2022 - 01.2023
- Charged with member recruitment and general marketing of the Sacco in the averse Machakos County
- I have achieved great success in regards membership to the Sacco
- Adopted strategies to quickly familiarize the Sacco in the new market amid stiff competition from existing Saccos
Loss Control Officer
Trikand Loss Management Company
01.2022 - 04.2022
- Was charged with identifying customer demand patterns
- I wrote my first proposal which was worked on as I had recommended and saw great success and improvement in daily sales
- Conducted the first sales promotion where we got rid of slow-moving stock in the outlets and replaced them with more demanded items
- Manning daily operations of the outlet, placing daily orders on stock replenishment as well as ensuring the quantities of items coming in and going out are as per book
- Served as the contact person, giving reports and suggestions as per customer feedback
- Worked with the I.E.B.C on several temporary positions during the senatorial by-elections and voter registration
- As a voter registration assistant, I came up with strategies to capture numbers amid apathy from the general public
Data Entry and Verification Clerk
Ministry of Interior
05.2021 - 09.2021
- I was able to sharpen my computer skills as well as developed a keen eye for detail
Intern
County Government of Machakos
05.2019 - 08.2019
- First exposure to the very many administrative functions placed on the department, ie, report writing, reporting and developing strategies in workshops
Education
Bachelor of business administration -
Scott Christian University
01.2016 - 01.2020
Certificate of computer studies - undefined
Machakos Institute of Technology
07.2016 - 09.2016
Kenya Certificate of Secondary Education (KCSE) - undefined
Kitonyini High School
01.2012 - 01.2015
Kenya Certificate of Primary Education (KCPE) - undefined
Moi Primary School
01.2003 - 01.2011
Skills
Management and administration
Competencies Skills
- Extensive knowledge in the basic principles of management and administration.
- Ability to study and analyze the economic environment and come up with new ideas and solutions to problems.
- Ability to build and establish working relationships with colleagues at different levels.
- Excellent knowledge in planning and networking.
- Computer literacy.
Additional Information
REFEREES
Peter Kitaka
Lecturer/Business Consultant
Scott Christian university
Tel: 0722472290
Email: kitakapeter@gmail.com
Duncan Kivuli
Univision DT Sacco Society Limited
Branch Manager- Machakos Branch
Tel: 0724798717
Email: dkivuli@yahoo.com
Justus Mutuvi
Co-operatives Deputy Director
Machakos County Government
Tel: 0704829098
Email: jmutuvi@gmail.com
Timeline
Branch Marketing Officer
Univision DT Sacco
02.2024 - Current
Customer Care Officer
Univision DT Sacco
01.2024 - 01.2025
Marketing Field Clerk
Univision DT Sacco
02.2023 - 12.2023
Sales Executive
Univision DT Sacco
05.2022 - 01.2023
Loss Control Officer
Trikand Loss Management Company
01.2022 - 04.2022
Data Entry and Verification Clerk
Ministry of Interior
05.2021 - 09.2021
Intern
County Government of Machakos
05.2019 - 08.2019
Certificate of computer studies - undefined
Machakos Institute of Technology
07.2016 - 09.2016
Bachelor of business administration -
Scott Christian University
01.2016 - 01.2020
Kenya Certificate of Secondary Education (KCSE) - undefined
Kitonyini High School
01.2012 - 01.2015
Kenya Certificate of Primary Education (KCPE) - undefined
Moi Primary School
01.2003 - 01.2011
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