Moses Kibet
Eldoret
Summary
Dynamic Massage Therapist with a history at Kilimani Spa, known for elevating client satisfaction through exceptional therapeutic touch and advanced anatomy knowledge. Excelled in creating personalized experiences, significantly enhancing client relaxation and rapport. Skilled in professional communication and continuous education, ensuring top-notch service tailored to individual needs.
Overview
1
1
year of professional experience
Work History
Massage Therapist
Kilimani Spa
06.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Education
Certificate In Cosmetology - Massage Therapy
NIE Technical College
Ruiru05.2023
Diploma - Sales And Marketing
Kisii University
Eldoret 12.2016
Skills
- Swedish massage
- Sports massage
- Deep Tissues
- Thai massage
- Waxing
Languages
English
Advanced (C1)
Timeline
Massage Therapist
Kilimani Spa
06.2023 - Current
Certificate In Cosmetology - Massage Therapy
NIE Technical College
Diploma - Sales And Marketing
Kisii University
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