Morgan LALES
nairobi
Summary
Friendly, hardworking, and comfortable working with customers. I enjoy helping people, making sales, and keeping things organised. I learn quickly and can adapt easily to a busy retail environment. I’m also good with computers and handling different tasks at the same time. I always aim to give customers a good experience and keep a positive attitude at work.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Computer Teacher
Exodus Education Center
West pokot, Kenya
01.2022 - 11.2025
- Delivered instruction on computer packages and basic skills to enhance student proficiency.
- Oversaw operations and upkeep of computer laboratory to provide a conducive learning environment.
- Provided technical support and troubleshooting.
- Managed day-to-day operations of the centre.
- Supervised two employees in daily operations. and coordinated daily activities.
- Prepared budgets and assisted with sourcing equipment.
- Maintained accounting books and financial records.
- Prepared reports and communicated with donors and stakeholders.
Assistant
Naxcom phone care service
Kitale Town, Kenya
04.2020 - 08.2020
- Assisted customers with technical issues, ensuring effective resolution and improved user experience.
- Identified hardware and software problems, providing solutions to minimise downtime for customers.
- Diagnosed and repaired mobile phones and electronic devices, enhancing customer satisfaction through reliable service.
- Conducted basic maintenance on electronic devices to ensure functionality. and troubleshooting.
Education
Computer packages - Certificate
KCT
kitale 07-2021
Certificate of Higher Education - programing
Website development
kitale 06-2024
Skills
- Computer & IT Skills
- Basic Accounting & Bookkeeping
- Startup Operations & Management
- Sales & Customer Service
- Customer Service
- Business Development
Languages
English
Kiswahili
Custom
- Socializing
- Reading
- Travelling
- Sports
Certification
- Web Development Certificate — May 2024 – July 2024
- Computer Packages Certificate — February 2020 – July 2020
- KCPE Certificate
Timeline
Computer Teacher
Exodus Education Center
01.2022 - 11.2025
Assistant
Naxcom phone care service
04.2020 - 08.2020
Computer packages - Certificate
KCT
Certificate of Higher Education - programing
Website development