Work Type
Contract WorkPart TimeConsultingLocation Preference
RemoteOn-SiteLocation: Nairobi, KEaustraliaunited kingdomeurope
Open to relocation: Yes
Moreen Mukami Njeri
Business Development Operation Stakeholder Management Recruitment
Nairobi
Work Preference
Summary
Operations and Programme Coordinator coordinating 5 outreach activities per year with 20+ volunteers per cycle across volunteers, community outreach, and stakeholder relationships across menstrual health, sexual education, GBV, and FGM awareness programmes. Plans school and community activities, assigns responsibilities, and keeps outreach work on schedule through clear programme reporting and training facilitation. Builds partnerships with 3+ schools, service providers, and community groups per month to extend programme reach and support execution.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Operations and Programme Coordinator (Volunteer)
PENDANT OF HOPE FOUNDATION
NAIROBI, KENYA
06.2025 - Current
- Plan 60% of community outreach activities across schools and local engagements to support programme delivery.
- Coordinate 5 volunteer assignments per programme while guiding execution across outreach and awareness activities.
- Build relationships with schools, stakeholders, volunteers, and external partners to advance programme objectives.
- Support awareness campaigns and educational initiatives focused on menstrual health, sexual education, and girls' empowerment.
- Monitor programme activities, maintain records, and contribute to reporting on outreach and community engagement.
- Represent the Foundation in community initiatives and coordinate communication with stakeholders and service providers.
- Mobilize volunteers, assign responsibilities, and support training facilitation to strengthen programme execution.
Office Administrative Assistant
QUMAT AL MAHARA RECRUITMENT SERVICES
Muscat
06.2024 - 07.2026
- Supported 20 interviews and onboarding cases monthly across administrative and recruitment workflows.
- Managed 10-15 candidate follow-ups per week while keeping recruitment updates moving on schedule.
- Coordinated interviews, candidate follow-ups, documentation, and onboarding for daily recruitment operations.
- Managed client, candidate, and management communications, resolving recruitment enquiries and issues promptly.
- Supported new candidates through training and onboarding, covering workplace culture, procedures, reporting requirements, and role expectations.
- Maintained confidential candidate and client records while supporting reporting and administrative documentation.
- Coordinated multiple stakeholders, balanced competing priorities, and maintained professional relationships in a multicultural setting.
Trade Marketing & Field Operations Associate
BRITISH AMERICAN TOBACCO (BAT) KENYA
MACHAKOS, KENYA
09.2023 - 04.2024
- Maintained 12 field reports monthly to support performance tracking and management reporting.
- Conducted 3 field visits weekly to monitor retailer compliance with policy and age-restriction standards.
- Managed retail partner relationships to support trade marketing execution across retail outlets.
- Collected customer feedback, competitor activity, and market trends to inform business decisions.
- Worked with retail partners to improve product visibility and resolve operational and compliance issues.
- Educated consumers on reduced-risk products using approved company guidelines.
- Worked independently across multiple retail locations while coordinating stakeholders and meeting operational requirements.
Trade Development Representative
MARKETFORCE360
MACHAKOS, KENYA
05.2021 - 07.2023
- Tracked 75% of merchant follow-ups to resolve issues quickly and maintain retailer engagement.
- Managed 20 merchant onboardings weekly while maintaining accurate follow-ups and engagement across retail outlets.
- Support merchant onboarding, sales activities, and product promotion to expand market reach in a fast-growing FMCG environment.
- Build retailer relationships, identify customer needs, and address operational and commercial challenges with practical solutions.
- Coordinate distribution and day-to-day commercial operations while supporting the demands of a growing business.
- Collect customer and market feedback, then maintain accurate activity records and reports for operational decisions.
- Work in a fast-paced, target-driven setting requiring initiative, problem solving, communication, and stakeholder coordination.
Education
Bachelor of Arts - Economics & Mathematics
Machakos University
Kenya04-2021
Certificate - Computer Applications
Craft Silicon
Nairobi08-2016
Skills
Project coordination
Community engagement
Volunteer coordination
Training facilitation
Reporting & documentation
Community mobilization strategy
Advocacy campaign planning
Stakeholder management
Partnership development
Operations coordination
Recruitment & onboarding
Business development
Volunteer training design
Timeline
Operations and Programme Coordinator (Volunteer)
PENDANT OF HOPE FOUNDATION
06.2025 - Current
Office Administrative Assistant
QUMAT AL MAHARA RECRUITMENT SERVICES
06.2024 - 07.2026
Trade Marketing & Field Operations Associate
BRITISH AMERICAN TOBACCO (BAT) KENYA
09.2023 - 04.2024
Trade Development Representative
MARKETFORCE360
05.2021 - 07.2023
Certificate - Computer Applications
Craft Silicon
Bachelor of Arts - Economics & Mathematics
Machakos University