Dynamic administrative professional with a proven track record at the University of Embu, excelling in detail-oriented data management and customer service. Skilled in Microsoft Office Suite, I optimized workflows and enhanced scheduling efficiency, ensuring compliance with ISO standards while fostering positive relationships among colleagues. Committed to delivering exceptional results in fast-paced environments. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Univerisity of Embu
Embu, Embu District, Kenya
01.2025 - Current
Master Scheduling: Developed and synchronized teaching and examination timetables for various Schools, ensuring adherence to the University’s academic calendar and semester dates.
Space Management: Managed the allocation of lecture theaters and specialized labs across the campus, maximizing room occupancy rates during peak hours.
Service Excellence: Provided a "customer-first" approach to the Timetabling Office, efficiently resolving student registration overlaps and faculty rooming requests.
ISO Compliance: Maintained departmental records and filing systems in strict accordance with the University’s ISO Quality Management Systems (QMS) and performance contract targets.
Committee Support: Assisted in the preparation of reports and minutes for the University Timetabling Committee, ensuring all scheduling policies were documented and implemented.
Digital Integration: Updated the Student Portal and ERP system with real-time schedule changes to prevent lecture disruptions
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Data Entry Clerk
Univerity of Embu
Embu
01.2024 - 01.2025
Completed data entry tasks with accuracy and efficiency.
Organized, sorted, and checked input data against original documents.
Sorted documents and maintained organized filing process.
Verified accuracy of data entered into system to produce error-free reports.
Entered data into various computer systems accurately using Microsoft Office Suite.
Scanned documents and saved in database to keep records of essential organizational information.
Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
Followed established procedures to enter and process data correctly.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Improved data accuracy by meticulously reviewing and updating customer information.
Contributed to project success, meeting all data entry deadlines without compromising quality.