Moreen Karwitha
Administrative Virtual Assistant
embu
Summary
Dynamic administrative professional with a proven track record at the University of Embu, excelling in detail-oriented data management and customer service. Skilled in Microsoft Office Suite, I optimized workflows and enhanced scheduling efficiency, ensuring compliance with ISO standards while fostering positive relationships among colleagues. Committed to delivering exceptional results in fast-paced environments. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Univerisity of Embu
01.2025 - Current
- Master Scheduling: Developed and synchronized teaching and examination timetables for various Schools, ensuring adherence to the University’s academic calendar and semester dates.
Space Management: Managed the allocation of lecture theaters and specialized labs across the campus, maximizing room occupancy rates during peak hours.
Service Excellence: Provided a "customer-first" approach to the Timetabling Office, efficiently resolving student registration overlaps and faculty rooming requests.
ISO Compliance: Maintained departmental records and filing systems in strict accordance with the University’s ISO Quality Management Systems (QMS) and performance contract targets.
Committee Support: Assisted in the preparation of reports and minutes for the University Timetabling Committee, ensuring all scheduling policies were documented and implemented.
Digital Integration: Updated the Student Portal and ERP system with real-time schedule changes to prevent lecture disruptions - Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Data Entry Clerk
Univerity of Embu
01.2024 - 01.2025
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Verified accuracy of data entered into system to produce error-free reports.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Scanned documents and saved in database to keep records of essential organizational information.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Followed established procedures to enter and process data correctly.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Improved data accuracy by meticulously reviewing and updating customer information.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
Education
Master of Science - Statistics
University of Embu
Embu 04.2001 -
Certificate - Data Analysis
Alx Africa
Online 04.2001 -
Certificate - Proffessional Development
Alx Africa Academy
Online 04.2001 -
Certificate - Virtual Assistance
Alx Africa Academy
Online 04.2001 -
Bachelor of Science - Statistics
University of Embu
Embu 04.2001 -
Skills
Administrative support
Detail-oriented data management
Skilled in digital technologies
Problem-solving
Customer service
Time management
Microsoft Office Suite
Workflow optimization
Timeline
Administrative Assistant
Univerisity of Embu
01.2025 - Current
Data Entry Clerk
Univerity of Embu
01.2024 - 01.2025
Master of Science - Statistics
University of Embu
04.2001 -
Certificate - Data Analysis
Alx Africa
04.2001 -
Certificate - Proffessional Development
Alx Africa Academy
04.2001 -
Certificate - Virtual Assistance
Alx Africa Academy
04.2001 -
Bachelor of Science - Statistics
University of Embu
04.2001 -