Summary
Overview
Work History
Education
Skills
Accomplishments
languages
Timeline
Generic

Monicah Wangari Muthana

Housekeeper/Cleaner
Nairobi

Summary

Proven housekeeping expert with a track record of maintaining high standards of cleanliness and enhancing guest satisfaction at Danat Al Sadd Hotel N&N international hotel in qatar. Skilled in cleaning techniques and guest relations, I excel in teamwork and possess excellent communication abilities. Implemented energy-saving initiatives, leading to significant cost savings, and mentored staff, boosting performance levels.

I have experience also in maintaining cleanliness,order and comfort and ensures high upkeep of high value furniture.

Overview

8
8
years of professional experience

Work History

Housekeeper

Private Home Manager
01.2021 - 02.2024
  • Cleaned Bathrooms,toilets,floors and windows.
  • Bed making and cleaning with fresh sheets
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Senior Housekeeping Supervisor

Danat AI Sadd Hotel N&N -Five(5) Star Hotel
01.2018 - 12.2020
  • Ordering and restocking supplies
  • supervising room sanization,cleaning and safety.
  • Managed scheduling for housekeeping staff to ensure adequate coverage during peak hours or special events, maintaining optimal service levels.
  • Implemented energy-saving initiatives within the department such as recycling programs or use of eco-friendly cleaning products leading to cost savings without compromising quality.
  • Trained and mentored junior housekeeping staff, improving their skills and performance levels.
  • Enhanced overall guest satisfaction by implementing efficient housekeeping procedures and maintaining high standards of cleanliness.
  • Contributed to the development of long-term strategies for continuous improvement within the housekeeping department by staying current on industry trends and incorporating new ideas or technologies where applicable.

Housekeeper

Sunglam Hotel-Three(3) Star.
01.2016 - 12.2018
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • perfomed tasks such as lifting items,bending and standing and under cleaning.
  • Bed making and cleaning.
  • stock supervison and handling.


Education

Certificate - Caregiving

St.John Ambulance
Nairobi
04.2001 -

High School Diploma -

Laikipia High School
Nyahururu, Laikipia, Kenya
04.2001 -

Certicate - Primary School

Kahawa Primary School
04.2001 -

Skills

Attention to details

Accomplishments

    1.HOTEL HOUSEKEEPING: worked as a housekeeper in Danat AI Sadd hotel inunited arab emirates.

    2.RESIDENTIAL CLEANING: Extensive experience in providing tailored Cleaning services for Private homes.

    3.COMMERCIAL CLEANING:Provided cleaning services for offices and commercial spaces

languages

English: Oral and written


Arabic: Oral


Kiswahili:Oral and written


Timeline

Housekeeper

Private Home Manager
01.2021 - 02.2024

Senior Housekeeping Supervisor

Danat AI Sadd Hotel N&N -Five(5) Star Hotel
01.2018 - 12.2020

Housekeeper

Sunglam Hotel-Three(3) Star.
01.2016 - 12.2018

Certificate - Caregiving

St.John Ambulance
04.2001 -

High School Diploma -

Laikipia High School
04.2001 -

Certicate - Primary School

Kahawa Primary School
04.2001 -

Similar Profiles

CREATE PROFILE
Monicah Wangari MuthanaHousekeeper/Cleaner