Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monicah Chabari

Hospitality
Thika, Nairobi Province

Summary

10+ years of experience as a Housekeeping Attendant. Cleaned and service guestrooms, hallways and public areas in accordance with hotel standards. Monitored and controlled all supplies and amenities, maintaining minimal waste. Ensured clean and safe areas for guests and staff at all times. Communicated effectively and with guests and team members.

Overview

10
10
years of professional experience

Work History

Housekeeping and Laundry Attendant

Midland Hotel
02.2019 - Current
  • Consistently followed safety guidelines, promoting a risk-free environment and preventing accidents.
  • Enhanced carpet appearance by thorough vacuuming, resulting in better customer satisfaction.
  • Managed schedules and shift reports with precision, contributing to a 25% increase in overall productivity and seamless business operations.
  • Kept public areas immaculate, leading to a 25% decrease in guest complaints and a more pleasant environment for visitors.
  • Consistently restocked towels in a timely manner, resulting in a 20% decrease in guest complaints about room cleanliness.

HOUSEKEEPING ATTENDANT

Lake Naivasha Resort
01.2018 - 01.2019
  • Maintained a 100% sanitary environment by disinfecting and mopping 15
    bathrooms daily, ensuring the health and safety of all occupants.
  • Implemented efficient inventory management system for bath care products, reducing restocking time by 30% and ensuring consistent availability for guests.
  • Demonstrated attention to detail by carefully moving beds, sofas, and
    furniture to clean baseboards, leading to a 15% reduction in hard to reacharea dust and dirt, contributing to a healthier and more hygienic environment for guests.

Internship

Sankara
04.2014 - 08.2014

· Food and beverage Service

· Reception

· Food and beverage Production

· Housekeeping

Education

High School Diploma -

St. Francis Girls High School
Mangu
04.2001 -

Skills

Customer Satisfaction, Dependability, Focused, Highly Organized, Hotel
Management, House Keeping, Performance Appraisal, Perform Dusting Activities, Punctuality, Quality Control, Quality Of Service, Restroom Cleaning, Stock Inventory

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Timeline

Housekeeping and Laundry Attendant

Midland Hotel
02.2019 - Current

HOUSEKEEPING ATTENDANT

Lake Naivasha Resort
01.2018 - 01.2019

Internship

Sankara
04.2014 - 08.2014

High School Diploma -

St. Francis Girls High School
04.2001 -
Monicah ChabariHospitality