MONICA OCHIENG
SOCIAL SCIENTIST
Kisumu,17
Summary
With a proven track record at Royal Apparel EPZ, I enhanced customer satisfaction and streamlined inventory processes, significantly reducing overstock. My experience as a Social Worker honed my empathy, complementing my hard skills in cost analysis and merchandise planning. Achievements include implementing sustainability practices and improving resource allocation for on-time product delivery.
Merchandising professional with proven track record in optimizing product displays and inventory management to drive sales. Strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in visual merchandising, market analysis, and customer engagement. Known for reliability and results-driven approach.
Overview
4
4
years of professional experience
Work History
Factory Merchandiser
Royal Apparel EPZ
05.2024 - Current
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
- Achieved significant reduction in overstock through precise demand forecasting.
Production Clerk
Royal Apparel EPZ
06.2022 - 05.2024
- Assisted in maintaining accurate inventory records, ensuring timely procurement of materials.
- Facilitated on-time delivery of products through efficient scheduling and resource allocation.
- Expedited issue resolution by effectively communicating with relevant stakeholders during periods of high demand or crisis situations.
- Supported quality control efforts by adhering to standard operating procedures and reporting deviations promptly.
Social Worker
Nightingale Medical Hospital
03.2021 - 01.2022
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
Education
Associate of Applied Science - Applied Science
The Kisumu National Polytechnic
Kisumu, Kenya 04.2001 -
Skills
Stock replenishment
Timeline
Factory Merchandiser
Royal Apparel EPZ
05.2024 - Current
Production Clerk
Royal Apparel EPZ
06.2022 - 05.2024
Social Worker
Nightingale Medical Hospital
03.2021 - 01.2022
Associate of Applied Science - Applied Science
The Kisumu National Polytechnic
04.2001 -
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