Summary
Overview
Work History
Education
Skills
Timeline
Generic
Abdullahi Hassan

Abdullahi Hassan

Technical Product Delivery Manager
Mombasa

Summary

With a Bachelor’s degree in Information Technology and extensive experience across telecommunications in Africa, I have developed a strong foundation in managing product lifecycles, leading engineering teams, and delivering complex technical solutions. My current role as a Technical Delivery Manager has honed my skills in coordinating resources, optimizing project timelines, and ensuring product quality—all essential attributes for a successful Technical Product Owner.

In my experience at Innovii LTD under different telcos such as Ethio Telecom, Safricom, MTN Nigeria and Muni Telecom, I managed end-to-end deployments and integrations of Value-Added Services (VAS) such as SMS and charging gateways. I have effectively coordinated with multi-disciplinary teams to ensure alignment with project goals and compliance with industry standards. My approach is goal-driven, prioritizing both technical and business requirements to ensure a seamless product development process that aligns with company objectives.

Beyond my technical expertise, I am adept at explaining complex functions to stakeholders and translating business needs into actionable product features. My history of overseeing quality control, resource deployment, and maintaining robust communication channels positions me well to drive your product strategy and enhance user satisfaction.

Thank you for considering my application. I am eager to discuss how my experience and skills align with your team’s vision. Please feel free to contact me at your convenience.

Overview

8
8
years of professional experience
9
9
years of post-secondary education

Work History

Technical Product Manager

Innovii LTD
06.2023 - Current
  • Partnered with Ethio telecom
  • Launched successful products by leading go-to-market strategies, collaborating closely with marketing teams.
  • Enhanced user experience by incorporating cutting-edge design principles into product interfaces.
  • Deployment and successful integration of VAS products in SMSC into customer network environments
  • Integrate with telecoms charging gateways
  • Manage backup, security and user help systems
  • Technical upgrades and expansions of VAS products within a customer production environment
  • Delivered high-quality technical documentation to support sales, training, and client implementations.
  • Streamlined product development processes for faster release cycles and better user experience.

Technical Delivery Manager

Innovii LTD
02.2023 - Current
  • Identified and implemented cost-saving measures in IT projects
  • Partnered with project team members to identify and quickly address problems
  • Conducted quality assurance to verify accuracy of data used in IT projects
  • Developed and introduced IT strategies to improve operational efficiency
  • Deployment and successful integration of VAS products in SMSC into customer network environments
  • Develop, maintain, and implement test cases to ensure system compliance with Ethiopia Federal requirements and effectiveness in meeting functional requirements
  • Integrate with telecoms charging gateways
  • Manage backup, security and user help systems
  • Technical upgrades and expansions of VAS products within a customer production environment
  • Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects
  • Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies
  • Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones

Technical Product Manager

Innovii LTD
06.2022 - Current
  • Partnered with MTN Nigeria
  • Identified and implemented cost-saving measures in IT projects
  • Partnered with project team members to identify and quickly address problems
  • Conducted quality assurance to verify accuracy of data used in IT projects
  • Developed and introduced IT strategies to improve operational efficiency
  • Deployment and successful integration of VAS products in SMSC into customer network environments
  • Develop, maintain, and implement test cases to ensure system compliance with Ethiopia Federal requirements and effectiveness in meeting functional requirements
  • Integrate with telecoms charging gateways
  • Manage backup, security and user help systems
  • Technical upgrades and expansions of VAS products within a customer production environment
  • Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects
  • Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies
  • Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones
  • Optimized software development processes by introducing automated testing frameworks, reducing defect rates and improving code quality.
  • Delivered high-quality technical documentation to support sales, training, and client implementations.
  • Streamlined product development processes for faster release cycles and better user experience.

Technical Delivery Lead

Innovii LTD
01.2022 - Current
  • Partnered with 9MOBILE Telecom
  • Deployment and successful integration of VAS products in SMSC into customer network environments
  • Develop, maintain, and implement test cases to ensure system compliance with Ethiopia Federal requirements and effectiveness in meeting functional requirements
  • Integrate with telecoms charging gateways
  • Manage backup, security and user help systems
  • Technical upgrades and expansions of VAS products within a customer production environment
  • Aggregated delivery status reports from multi-disciplinary teams to unify progress tracking efforts across projects
  • Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies
  • Drafted status reports for clients to illustrate ongoing accomplishments and reassure customers of compliance with planned milestones

Technical Product Manager

Innovii LTD
06.2018 - Current
  • Develop, maintain, and implement test cases to ensure system compliance with Ethiopia Federal requirements and effectiveness in meeting functional requirements
  • Deployment and successful integration of VAS products in SMSC into customer network environments
  • Integrate with telecoms charging gateways
  • Manage backup, security and user help systems
  • Technical upgrades and expansions of VAS products within a customer production environment
  • Streamlined product development processes for faster release cycles and better user experience.
  • Spearheaded initiatives for evaluating new technologies, ensuring competitive advantage in a rapidly evolving market landscape.
  • Launched successful products by leading go-to-market strategies, collaborating closely with marketing teams.

Lead Integration Engineer

Somnet Telecom
06.2018 - Current
  • Develop, maintain, and implement test cases to ensure system compliance with Ethiopia Federal requirements and effectiveness in meeting functional requirements

Junior Integration Engineer

Telesom
12.2017 - Current
  • Work closely with the design, integration, and validation teams and design tests
  • Collect, compile, and analyze data and establish system requirements
  • Analyze, review, test, implement, and validate system integration

Lead Integration Engineer

Innovii LTD
12.2016 - Current
  • Configuration, tuning, server setups and OS/Apps installations
  • Tested and ensured efficiency of network servers
  • Deployment and successful integration of VAS products in SMSC into customer network environments
  • Integrate with telecoms charging gateways
  • Manage backup, security and user help systems
  • Define & execute testing of new deployments
  • Technical upgrades and expansions of VAS products within a customer production environment
  • Facilitated telecommunication system integration with other building system production and engineering teams
  • Prepared quarterly reports for management regarding current potential upgrades and system streamlining features
  • Attended meetings and took on leadership role as point of contact or stakeholder for projects.
  • Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
  • Proposed and created system design models, specifications, diagrams and charts to provide direction to peers.

Education

Bachelor of Science - Information Technology

Mount Kenya University
05.2015 - 12.2023

Skills

Business process improvement

Timeline

Technical Product Manager

Innovii LTD
06.2023 - Current

Technical Delivery Manager

Innovii LTD
02.2023 - Current

Technical Product Manager

Innovii LTD
06.2022 - Current

Technical Delivery Lead

Innovii LTD
01.2022 - Current

Technical Product Manager

Innovii LTD
06.2018 - Current

Lead Integration Engineer

Somnet Telecom
06.2018 - Current

Junior Integration Engineer

Telesom
12.2017 - Current

Lead Integration Engineer

Innovii LTD
12.2016 - Current

Bachelor of Science - Information Technology

Mount Kenya University
05.2015 - 12.2023
Abdullahi HassanTechnical Product Delivery Manager