Mohamud Mohamed
Stone Mountain
Summary
Proven achiever with extensive experience in transaction processing and problem-solving, demonstrated at Banana Pay Tawakal Express. Excelled in enhancing financial accuracy and fostering strong relationships, showcasing reliability and excellent communication. Achievements include streamlining payment processes and implementing improvements, contributing significantly to organizational growth and efficiency.
Overview
8
8
years of professional experience
Work History
Remittance Clerk
Banana Pay Tawakal Express
08.2023 - Current
- Expedited payment processing for clients, ensuring prompt crediting to their accounts.
- Reduced errors in data entry and improved accuracy with thorough verification of remittance information.
- Contributed to company growth by identifying areas of process improvement and implementing necessary changes.
- Ensured compliance with regulations, conducting routine audits of financial transactions and reporting discrepancies.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Inspected account books and recorded transactions.
- Diligently tracked payments throughout the entire process, from initiation to completion, ensuring accurate record-keeping at all times.
- Demonstrated attention to detail while verifying payee information such as account numbers or routing codes before initiating transactions.
- Fostered strong relationships with external partners like banks or correspondent agents to facilitate smoother transaction processes.
Resturant Manager
Halal Pizza
05.2016 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
Used Car Dealer
B&k
01.2021 - 12.2021
- Developed a referral program that incentivized satisfied customers to refer friends and family members, resulting in increased repeat business and new client acquisitions.
- Organized regular staff training sessions to ensure alignment with company goals and best practices in customer service.
- Maintained detailed records of all transactions, ensuring compliance with state regulations and tax requirements.
- Developed strong relationships with local financial institutions to assist customers with financing options.
- Managed online presence through website updates, social media engagement, and digital advertising campaigns designed to attract potential buyers searching online platforms for used cars.
- Evaluated trade-in vehicles'' condition and provided accurate valuations to offer fair pricing for both the dealership and the customer.
- Boosted profits by identifying slow-moving inventory items and implementing targeted promotions or incentives to move them more quickly.
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Georgia Piedmont Technichal College
Clarkston Georgia 05.2025
Skills
- Transaction Processing
- Payment Processing
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
- Bill Payment and Recordkeeping
- Active Listening
- Effective Communication
- Decision-Making
- Accounts Receivable
- Relationship Building
- Bank Statement Reconciliation
- Financial records and reporting
- Professionalism
Accomplishments
- Supervised team of 20 staff members.
Languages
English, somali
Native language
English
Advanced
C1
somali
Advanced
C1
Timeline
Remittance Clerk
Banana Pay Tawakal Express
08.2023 - Current
Used Car Dealer
B&k
01.2021 - 12.2021
Resturant Manager
Halal Pizza
05.2016 - Current
High School Diploma -
Georgia Piedmont Technichal College
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