Mohamud Ahmed
Juja, Kiambu
Summary
Efficient Phone Interpreter with proven ability to handle high call volumes with exceptional accuracy and speed. Specialize in simultaneous interpretation, deep cultural understanding, and technical terminology across multiple industries. Excel in active listening, clear communication, and empathy, ensuring seamless interaction between parties of diverse backgrounds. Committed to maintaining confidentiality and professionalism in all interactions.
Overview
3
3
years of professional experience
Work History
Over the Phone Interpreter
Language line solutions
Remote, USA
12.2022 - 11.2023
- Provided accurate and timely interpretation services for clients over the telephone.
- Facilitated communication between English-speaking individuals and those who spoke a different language.
- Translated both verbal and written documents from one language to another, accurately conveying meaning and tone.
- Interpreted conversations in real time, ensuring that all parties understood each other.
- Managed multiple simultaneous calls, while staying focused on accuracy of translation.
- Ensured confidentiality of sensitive information discussed during phone calls.
- Maintained up-to-date knowledge of industry terminology and cultural nuances related to interpreting services.
Over the Phone Interpreter
Cyracom
Remote, USA
10.2020 - 10.2022
- Provided accurate and timely interpretation services for clients over the telephone.
- Facilitated communication between English-speaking individuals and those who spoke a different language.
- Translated both verbal and written documents from one language to another, accurately conveying meaning and tone.
- Interpreted conversations in real time, ensuring that all parties understood each other.
- Ensured confidentiality of sensitive information discussed during phone calls.
- Maintained up-to-date knowledge of industry terminology and cultural nuances related to interpreting services.
Education
Bachelor of Science - Clinical Medicine And Community Health
JKUAT
JUJA, Kenya 06-2023
Skills
- Clear Communication
- Cultural Sensitivity
- Reading Comprehension
- Technical knowledge
- Interpersonal Communication
- Swahili,somali,Maay maay Fluency
Languages
English
Proficient
C2
Swahili
Proficient
C2
Somali
Proficient
C2
Timeline
Over the Phone Interpreter
Language line solutions
12.2022 - 11.2023
Over the Phone Interpreter
Cyracom
10.2020 - 10.2022
Bachelor of Science - Clinical Medicine And Community Health
JKUAT