Summary
Overview
Work History
Education
Skills
Timeline
Mohammed Abdikadir

Mohammed Abdikadir

Waiter
Nairobi

Summary

Dynamic hospitality professional with a proven track record at Movenpick Hotel, excelling in customer service and upselling techniques. Recognized for enhancing guest experiences through attentive service and effective complaint resolution. Skilled in safe food handling and team collaboration, consistently delivering high-quality dining experiences in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Waiter's Assistant

Movenpick Hotel
03.2025 - Current

Welcoming Guests whilst creating a warm and positive ambiance, always upselling during special occasions, making sure guests were always comfortable and attended to without struggle.

Barista Trainee

Movenpick Hotel
03.2025 - Current
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
  • Maintained strict adherence to food safety guidelines, ensuring a clean and sanitary workspace at all times.
  • Reduced customer wait times by quickly preparing orders while maintaining high-quality standards in drink presentation.
  • Generated repeat business through friendly interactions with patrons while remembering their preferences for personalized experiences.
  • Prepared specialty beverages according to specific requests from clients, showcasing adaptability and attention to detail.

Restaurant Waiter

Mokka City, Cafe and Lounge
12.2024 - 02.2025
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Provided exceptional service during high-volume shifts, maintaining professional demeanor under pressure.
  • Proactively addressed customer complaints or concerns, resolving issues quickly to maintain positive dining experiences.
  • Assisted waiters with timely food delivery, contributing to a smooth dining experience.
  • Contributed to positive guest experiences by accommodating special requests and dietary restrictions.
  • Maintained clean and organized table settings for optimal presentation and functionality.

Education

Diploma - Barista

Barmisco Hospitality Institute, Nairobi
08.2023

Diploma - High School

High School Diploma , Nairobi
10.2011

Skills

Table setting

Timeline

Waiter's Assistant - Movenpick Hotel
03.2025 - Current
Barista Trainee - Movenpick Hotel
03.2025 - Current
Restaurant Waiter - Mokka City, Cafe and Lounge
12.2024 - 02.2025
Barmisco Hospitality Institute - Diploma, Barista
High School Diploma - Diploma, High School
Mohammed AbdikadirWaiter