

Dynamic hospitality professional with a proven track record at Movenpick Hotel, excelling in customer service and upselling techniques. Recognized for enhancing guest experiences through attentive service and effective complaint resolution. Skilled in safe food handling and team collaboration, consistently delivering high-quality dining experiences in fast-paced environments.
Welcoming Guests whilst creating a warm and positive ambiance, always upselling during special occasions, making sure guests were always comfortable and attended to without struggle.
Table setting
Order taking
Safe food handling
Customer service
Professional appearance
Food presentation
Menu memorization
Team collaboration
Service prioritization
Dining area maintenance
Cash handling
Salesmanship
Guest relations
Upselling techniques