Mohamed Maawiy
IT Professional
Oshawa
Summary
Knowledgeable IT Manager bringing years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Recognized consistently for performance excellence and contributions to success in team and individual settings. Enthusiastic, eager to contribute to team success through hard work and attention to detail. Motivated to always learn, grow and excel.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
Work History
Head of ICT
Grain Industries Ltd
07.2021 - 12.2024
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Lowered operational costs by up to 30% while maintaining operational excellence.
- Provided professional services and support in dynamic work environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environment.
SAP/Network Manager
Grain Industries Limited
07.2017 - 06.2021
- Provided leadership and support for IT department.
- Significantly increased employee productivity through training and mentorship.
- Analyzed project-related information and made recommendations based on discoveries.
- Designed and implemented nation wide WAN and LAN spanning across 11 different towns and locations.
- Rolled out nation wide CCTV and Biometric T&A systems across all company sites.
- Implemented Disaster Recovery Plan for critical line of business applications.
- Directed acquisition, installation and testing of hardware.
- Secured and connected private networks at multiple sites across inter-town corporate WAN.
- Installed monitoring tools, defining alarm conditions to illicit automated and human responses to faults.
- Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Led server infrastructure development, quality assurance, staging and production systems.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Resolved issues and escalated problems with knowledgeable support and quality service.
SYSTEMS ADMINISTRATOR
KENYA PORTS AUTHORITY
01.2011 - 06.2017
- Involved in design, implementation and operational readiness of Disaster Recovery Plan for mission critical applications for port authority.
- Involved in design, implementation and maintaining of highly available mission critical systems from storage to compute infrastructure across multiple data centers in Kenya through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
- Managed central storage (XP20k Disk Array ) and provisioning of logical hard disks on Unix and Microsoft systems starting from raid levels on storage, provisioning to servers, physical extents configuration and prep of logical hard disks, logical grouping of hard disks to form volume groups and live managing of files systems on servers without any downtime.
- Managed Replication of data across active-active and active-passive data centers.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Conducted testing and troubleshooting for various software remotely and onsite for servers to maintain operational readiness.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Analyzed complex project server issues and worked on large enterprise and mission-critical applications.
- Made recommendations regarding information technology infrastructure overhauls.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Diagnosed and executed resolution for network and server issues.
- Wrote and maintained Unix scripts for automated encryption and decryption of data sent across networks for bank integration solutions.
- Managed Oracle databases for SAP and Terminal Operating Systems
- Administration of SAP ERP ECC 6.0
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
Systems Analyst Programmer
Kenya Ports Authority
07.2007 - 12.2009
- Assessed business needs and problem areas to create focused solutions like centralized repository for tracking bugs and UATs.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Part of team tasked in in-house development and delivering new interactive website.
- Involved in design and implementation organizations intranet.
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Seconded to kickstart and develop website for government owned corporation - Kenya Trade Network - then referred to Port Community Based System which resulted in being awarded appreciation from PCBS Steering and Project Implementation agency for reduction of time and cost required to process documentation for internal trade and to clearing of cargo across entry and exit points.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Supported system developers by creating system models, diagrams, and charts.
- Gathered requirements and performed gap analysis through design workshops with users.
- Established specifications and coordinated production with software programmers.
Freelance Web Developer
Self Employed
07.2006 - 07.2007
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and coding.
- Front-end website development using WordPress, Joomla and other editing software.
- Pulled from PHP, SQL, JavaScript, CSS and other back-end library knowledge to bolster programming resources.
- Implemented Google-based SEO and ad campaigns to meet budget specifications.
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Full stack developer.
- Applications developed include; Radio Rahma website, Panal Freighters, Tudor Water Trust among others.
NOC Operator
Kenya Data Networks
09.2006 - 04.2007
- Monitored network hardware operations to evaluate proper configuration.
- Answered requests for assistance in order to provide top-notch support.
- Established, repaired and optimized last mile networks by configuring and deploying devices.
- Remote supported onsite technicians in deploying CPE equipments
- Monitored networks and network devices to resolve technical problems quickly.
- Managed over 35 customer calls per day.
Education
SAP Certified Technology Associate - SAP HANA (Edition 2016)
SAP ACADEMY
Johannesburg SA 04.2017 - 05.2017
SAP Certified Technology Associate - System Administration (Oracle DB) Netweaver 7.31
SAP ACADEMY
Johannesburg, SA 02.2014 - 03.2014
CCNA Data Center -
Torque IT
Johannesburg SA 10.2013 - 11.2013
PRINCE2: Project Management - Registered Practitioner
APMG-International
Mombasa 07.2011 - 07.2011
HP Integrity Server Blade Administration -
HP Education Service
Mombasa 03.2010 - 05.2010
Microsoft Operations Framework -
Microsoft Education
Mombasa 06.2010 - 06.2010
HP-UX Logical Volume Manager -
HP Education Services
Mombasa 03.2010 - 05.2010
HP ServiceGuard -
HP Education Services
Mombasa 03.2010 - 05.2010
HP MetroCluster -
HP Education Services
Mombasa 03.2010 - 05.2010
Accelerated SAN Essentials -
HP Education Services
Mombasa 03.2010 - 05.2010
HP StorageWorks XP1 - Configuration And Management
HP Education Services
Mombasa 03.2010 - 05.2010
HP StorageWorks 2 - Business Continuity And Availability
HP Education Services
Mombasa 03.2010 - 05.2010
Development Consultant SAP NetWeaver - Web Application Development Focus JAVA
SAP ACADEMY
Johannesburg SA 09.2009 - 10.2009
Ethical Ninja - Ethical Hacking
Silensec
Nairobi 05.2009 - 06.2009
HP Blade System Administration & Insight Control Environment Foundation. -
HP Education Services
Mombasa 11.2008 - 12.2008
Hands On With Logical Volume Manger And Mirror Disk/UX -
HP Education Services
Mombasa 11.2008 - 12.2008
SNA For Experienced UNIX Administrators -
HP Education Services
Mombasa 11.2008 - 12.2008
Bea Web Logic Server Administration -
AL INDIGO
Mombasa 03.2008 - 03.2008
Certified Alvarion Systems Specialist ( BreezeMax, BreezeAccess VL, BreezeNet B) -
Alvarion
Nairobi 12.2007 - 12.2007
Customer Care And Communication Skills -
Total Quality Training Consultants
Naiobi 12.2007 - 12.2007
Bachelor of Science - Second Class (Upper) Computing For Business
University of Northumbria At Newcastle
03.2003 - 06.2006
Oracle Certified ( Oracle 9i: PL/SQL) -
Oracle University
Kuala Lumpur 01.2006 - 04.2006
User Support Professional -
Institute of Advanced Technology
Nairobi 10.2001 - 11.2001
Gold Level -
Aquatic Life Saver
Nairobi 01.1999 - 09.1999
Skills
- Disaster Recovery Planning
ERP Implementation
Office Automation
System's and Data Migration
Business Continuity Planning
High Availability Planning
Critical thinking
Project Management
Staff Management
Risk mitigation planning
ERP software proficiency
Professional References
Sharuq Sokwalla
Chief Financial Officer
Grain Industries Limited
+254720232989
s.sokwalla@grainindustries.com
Munir Thabit
Chief Executive Officer
Grain Industries Limited
+254720810999
munir.thabit@grainindustries.com
Timeline
Head of ICT
Grain Industries Ltd
07.2021 - 12.2024
SAP/Network Manager
Grain Industries Limited
07.2017 - 06.2021
SAP Certified Technology Associate - SAP HANA (Edition 2016)
SAP ACADEMY
04.2017 - 05.2017
SAP Certified Technology Associate - System Administration (Oracle DB) Netweaver 7.31
SAP ACADEMY
02.2014 - 03.2014
CCNA Data Center -
Torque IT
10.2013 - 11.2013
PRINCE2: Project Management - Registered Practitioner
APMG-International
07.2011 - 07.2011
SYSTEMS ADMINISTRATOR
KENYA PORTS AUTHORITY
01.2011 - 06.2017
Microsoft Operations Framework -
Microsoft Education
06.2010 - 06.2010
HP Integrity Server Blade Administration -
HP Education Service
03.2010 - 05.2010
HP-UX Logical Volume Manager -
HP Education Services
03.2010 - 05.2010
HP ServiceGuard -
HP Education Services
03.2010 - 05.2010
HP MetroCluster -
HP Education Services
03.2010 - 05.2010
Accelerated SAN Essentials -
HP Education Services
03.2010 - 05.2010
HP StorageWorks XP1 - Configuration And Management
HP Education Services
03.2010 - 05.2010
HP StorageWorks 2 - Business Continuity And Availability
HP Education Services
03.2010 - 05.2010
Development Consultant SAP NetWeaver - Web Application Development Focus JAVA
SAP ACADEMY
09.2009 - 10.2009
Ethical Ninja - Ethical Hacking
Silensec
05.2009 - 06.2009
HP Blade System Administration & Insight Control Environment Foundation. -
HP Education Services
11.2008 - 12.2008
Hands On With Logical Volume Manger And Mirror Disk/UX -
HP Education Services
11.2008 - 12.2008
SNA For Experienced UNIX Administrators -
HP Education Services
11.2008 - 12.2008
Bea Web Logic Server Administration -
AL INDIGO
03.2008 - 03.2008
Certified Alvarion Systems Specialist ( BreezeMax, BreezeAccess VL, BreezeNet B) -
Alvarion
12.2007 - 12.2007
Customer Care And Communication Skills -
Total Quality Training Consultants
12.2007 - 12.2007
Systems Analyst Programmer
Kenya Ports Authority
07.2007 - 12.2009
NOC Operator
Kenya Data Networks
09.2006 - 04.2007
Freelance Web Developer
Self Employed
07.2006 - 07.2007
Oracle Certified ( Oracle 9i: PL/SQL) -
Oracle University
01.2006 - 04.2006
Bachelor of Science - Second Class (Upper) Computing For Business
University of Northumbria At Newcastle
03.2003 - 06.2006
User Support Professional -
Institute of Advanced Technology
10.2001 - 11.2001
Gold Level -
Aquatic Life Saver
01.1999 - 09.1999
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