I have vast knowledge and experience to provide excellent results in my field of expertise,and open to challenges.
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Security Guard
Jumeirah Beach Front Hotel & Restaurant
2 2023 - Current
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Checked and verified photo identification prior to granting facility access.
Enhanced overall security by conducting thorough patrols and monitoring premises.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Improved response time to incidents by maintaining clear communication channels with team members.
Completed full building and grounds patrols to spot and investigate concerns.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
Regulated vehicle and pedestrian traffic onto building grounds.
Interacted assertively but non-confrontationally with personnel and general public.
Reduced incidences of theft by implementing effective access control measures.
Security Guard
Teyseer security services
10.2022 - 12.2022
Manning premises
Keeping records for authorized persons and vehicles
Controlling human and vehicles traffic
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Improved response time to incidents by maintaining clear communication channels with team members.
Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Securty Guard
Solvit Security Solutions Ltd
01.2020 - 04.2022
Solvit Security Solution Ltd, Mombasa, Kenya
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Improved response time to incidents by maintaining clear communication channels with team members.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Completed full building and grounds patrols to spot and investigate concerns.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Field Agent
Fora properties ltd
06.2019 - 11.2019
Stayed in frequent contact with customers to assess satisfaction, gather requirements and resolve issues.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Implemented innovative solutions to overcome obstacles encountered in the field, resulting in improved efficiency.
Organized and maintained accurate records of field data, ensuring easy access for future analysis and decision making.
Prepared and finalized monthly rent collection and record documentation.
Communicated updates regarding renovations and repairs processes.
Managed multiple projects simultaneously, ensuring timely completion of all tasks within scope and budget constraints.
Salesman
Hasbah Kenya ltd
09.2013 - 01.2016
Upheld high standards of customer service by promoting and upselling new products and services.
Increased sales by offering advice on purchases and promoting additional products.
Developed strong client relationships through consistent communication and exceptional customer service.
Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Managed a diverse portfolio of accounts, tailoring communication styles for optimal relationship-building results.
Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Conducted competitor analysis to identify opportunities for growth within the market space.
Used customer insights to develop innovative sales strategies to increase sales.
Education
High School Diploma -
Molo Township Secondary School
Nakuru, Kenya
05.2004 - 05.2007
Bce license holder -
Kericho Driving School
KERICHO, KENYA
03.2011 - 05.2011
Certificate of computer packages - undefined
Kericho School of Professionsl Studies
KERICHO, KENYA
09.2017 - undefined
Digital Opportunity Trust. -
Mombasa Technical Training Institute
MOMBASA, KENYA
01.2016 - 04.2016
Excellent performance as a Security officer - undefined