Intern
- Improved coding efficiency with introduction of automated testing scripts.
- Developed comprehensive documentation for IT policies, procedures, and best practices, enhancing knowledge sharing among team members.
- Established preventative maintenance schedules for equipment, reducing unplanned downtime associated with failures or malfunctions.
- Performed troubleshooting and repaired peripheral devices such as printers.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Helped streamline client onboarding processes, leading to smoother client experience.