MISHELL NORAH AKINYI
Nairobi
Summary
Detail-oriented Finance professional with experience in financial controls, reconciliations, and revenue assurance within the banking sector. Skilled in managing financial data, resolving exceptions, supporting payments processing, and preparing financial reports. Strong analytical mindset with the ability to identify discrepancies, mitigate risks, and improve financial accuracy. Currently pursuing ACCA.
Overview
4
4
years of professional experience
Work History
Operations Assistant – Financial Controls
NCBA Bank
10.2024 - Current
- Monitor and report operational losses in Nostro and suspense accounts, including penalties and excess charges
- Perform daily reconciliations and ensure timely resolution of outstanding and ageing items
- Investigate and resolve reconciliation exceptions to support accurate financial records
- Track and follow up on outstanding balances, supporting receivables and collections processes
- Prepare and upload second-source data ensuring completeness and accuracy
- Generate reports on manual P&L debits, ensuring compliance with approval frameworks
- Monitor commissions, charges, and rebates to prevent revenue leakage
- Collaborate with internal teams to resolve discrepancies and improve data accuracy
- Support preparation of financial reports and summaries for management decision-making
Finance Intern – Revenue Assurance & Product Control
NCBA Bank
10.2023 - 09.2024
- Supported revenue monitoring and reconciliation processes to ensure accurate reporting
- Identified revenue leakages and recommended corrective actions
- Assisted in tracking financial transactions and resolving discrepancies
- Participated in product performance testing using T24 and Vision systems
- Prepared reports for internal audits and management review
- Collaborated with teams to improve efficiency in financial control processes
Statistician Attaché
Kenyatta National Hospital
01.2022 - 04.2022
- Collected, cleaned, and analyzed data to identify trends and insights
- Developed reports and visualizations to support decision-making
- Supported financial and program performance analysis
- Assisted in survey design and monitoring & evaluation activities
Education
ACCA Diploma - Accounting and Business
Strathmore University
03-2026
Bachelor of Economics - Statistics
Machakos University
01-2022
KCSE -
Rang’ala Girls High School
01-2017
KCPE -
Moody Awori Primary School
01-2013
Skills
- Financial Reconciliation
- Receivables & Exception Management
- Revenue Assurance & Monitoring
- Payments Processing & Controls
- Financial Reporting & Analysis
- Advanced Excel
- Power BI
- MySQL
- T24 Banking System
- Vision System
- CRM Systems
- SPSS
- STATA
Accomplishments
- Consistently cleared ageing reconciliation items within SLA timelines
- Identified and flagged revenue leakages, improving financial accuracy
- Contributed to accurate financial reporting through strong reconciliation and controls processes
Hobbies and Interests
- Hiking
- Podcasts & Music
- Investing
References
- Beatrice A. Gichuhi, NCBA Bank, Head, Product Control & System Assurance, Beatrice.Gichuhi@ncbagroup.com, 0722448316
- William Mwau, NCBA Bank, Manager Financial Control, William.Mwau@ncbagroup.com, 0733202966
- Mary Etyang, Kenyatta National Hospital, Strategy and Performance Management Officer, maetyang@gmail.com, 0725405429
Timeline
Operations Assistant – Financial Controls
NCBA Bank
10.2024 - Current
Finance Intern – Revenue Assurance & Product Control
NCBA Bank
10.2023 - 09.2024
Statistician Attaché
Kenyatta National Hospital
01.2022 - 04.2022
ACCA Diploma - Accounting and Business
Strathmore University
Bachelor of Economics - Statistics
Machakos University
KCSE -
Rang’ala Girls High School
KCPE -
Moody Awori Primary School