Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Mirriam Mwihaki Mwaura

Molo,Nakuru
Mirriam Mwihaki Mwaura

Summary

Talented professional experienced in information and communications technology management. Develops technologies to achieve business systems and operations requirements. Leads teams by example to maintain high-performing service departments. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

5
years of professional experience

Work History

Daniel Ndarwa Njuguna
Molo, Nakuru

ICT Photographer, Make up Artist and Stylist
01.2022 - 07.2024

Job overview

  • Analysed gathered information to suggest alternate conclusions.
  • Developed probable cause by taking undercover assignments and managing confidential informants.
  • Worked closely with clients to assess intelligence needs and create appropriate intelligence products.
  • Performed regular maintenance of the server environment and related infrastructure for optimised system performance.
  • Operated and managed Type platforms, services and associated tools for Result.
  • Handled incoming service desk support requests professionally and efficiently for swift, effective resolution.
  • Ensured timely delivery of Product or service through meticulous attention to schedules, priorities and resources.
  • Researched and adopted new technologies to enhance system capabilities and efficiency.

Teresia Wanjiru
Molo, Nakuru

Cashier
01.2020 - 12.2021

Job overview

  • Kept checkouts areas and general store clean and orderly.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Helped customers to pack away shopping for improved customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Checked notes carefully to spot counterfeit currency.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Reduced customer wait times through optimised checkout processes.

Education

Nyeri National Polytechnic
Nyeri

Did Not Graduate from Fashion And Design
04.2024

University Overview

Premier School of Computer
Nakuru

Credit from Certificate in Computer Packages
05.2019

University Overview

Skills

Customer service

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Interests

Crocheting, Cooking and Travelling

Timeline

ICT Photographer, Make up Artist and Stylist
Daniel Ndarwa Njuguna
01.2022 - 07.2024
Cashier
Teresia Wanjiru
01.2020 - 12.2021
Nyeri National Polytechnic
Did Not Graduate from Fashion And Design
Premier School of Computer
Credit from Certificate in Computer Packages
Mirriam Mwihaki Mwaura